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Home2 Suites by Hilton Buffalo Airport/Galleria Mall

461 reviews
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Traveller (60)
Room & Suite (31)
Pool & Beach (5)
Overview
  • Excellent70%
  • Very good19%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Home2 Suites by Hilton Buffalo Airport/Galleria Mall
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (461)Write a Review
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All reviewsbreakfast sandwichesgalleria mallfull size fridgesmokey bonesgas fire pitburlington coat factorygreat hotelwafflesgreat staymodern lookolive gardenhome away from homeacross the streetwould highly recommend this hotelpull out couchrestaurants and shoppingtwo queen beds
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1 - 5 of 452 reviews
Reviewed 2 weeks ago

Sheets for pull out bed smelled like body odor and were all wrinkled. Pillow had stain .Mugs in kitchen had coffee and lipstick stains, not washed at all.Complimentary breakfast closed earlier then expected for weekendMore

Review collected in partnership with Home2 Suites by Hilton
Thank richd907
Response from Andrea N, General Manager at Home2 Suites by Hilton Buffalo Airport/Galleria MallResponded 2 weeks ago

Good Afternoon richd907, thank you for taking the time and giving us your feedback about your recent stay with us. I sincerely apologize for the unacceptable condition you found your guest room in upon arrival. For all of the inconveniences you suffered, I hope our...More

Hotel's Favourite
Reviewed 7 January 2018

Was very happy with the size of the suite. The staff were very polite, especially the gentleman who was working the desk when we checked in. The rooms are very spacious and the kitchen is fantastic. I would suggest bringing your own pillow as they...More

Thank Kristen E
Response from Andrea N, General Manager at Home2 Suites by Hilton Buffalo Airport/Galleria MallResponded 10 January 2018

Dear Kristen E, Thank you for your recent stay with us here at the Home2 Suites Buffalo Airport/Walden Galleria. Our team here truly enjoys welcoming our guests. As you could see, our spacious kitchens allow our guests the choice of going out, or staying in...More

Reviewed 2 weeks ago

Lack of effort to stop party in lobby and to keep it clean. Beer cans everywhere on top of the smell of straight alcohol all thought lobby. Then room was between the hockey team that was running though halls. After room change the sink in...More

Review collected in partnership with Home2 Suites by Hilton
Thank B4017XUsamuels
Response from Andrea N, General Manager at Home2 Suites by Hilton Buffalo Airport/Galleria MallResponded 2 weeks ago

Good Morning B4017XUsamuels, thank you for choosing to stay with us. We know that this stay was a gift from a close friend to enjoy a night away from home. I'm very sorry that you did receive an entirely peaceful stay. We had a large...More

Reviewed 2 weeks ago

Our family stayed here to catch an early morning flight. The 6 of us stayed in a suite with a little kitchenette. We were impressed with the comfort & roominess of the suite. It was clean as could be, air quality was excellent (some hotels...More

Review collected in partnership with Home2 Suites by Hilton
Thank rosswaynee
Response from Andrea N, General Manager at Home2 Suites by Hilton Buffalo Airport/Galleria MallResponded 2 weeks ago

Greetings rosswaynee! Thank you so much for staying with us and for your kind review. I'm glad you were able to utilize our park and fly package we have set up through the hotel. I'm happy that you had a wonderful time. Can't wait to...More

Reviewed 3 weeks ago

There was no heat in the room. The room was dirty and the furniture was stained. There were hairs all over the bathroom. The pool was out of service. Advertising was misleading. You are better off staying someplace else .More

Review collected in partnership with Home2 Suites by Hilton
1  Thank 3matte
Response from Andrea N, General Manager at Home2 Suites by Hilton Buffalo Airport/Galleria MallResponded 3 weeks ago

Good Afternoon 3matte, thank you for taking the time to give us your feedback about your recent stay with us. I sincerely apologize that your stay was not 100% completely satisfactory. I can understand your disappointment with our pool being down during your stay. While...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$124 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$124 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (60)
Room & Suite (31)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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GMB7212
28 December 2017|
Answer
Response from Waikiki59 | Reviewed this property |
Hi I don't think they do ,check with hotel. They do get a lot of snow though, so driving is sometimes difficult if you don't have 4 wheel drive Wall plugs are USA/Canadian take a transformer plug to transfer current
0
Votes
dovebdw
28 August 2017|
AnswerShow all 3 answers
Response from Brian J | Reviewed this property |
there's a target and an aldi within 2 minutes of the hotel
1
Vote
Ayasha A
6 June 2017|
Answer
Response from michelledJ4188MO | Reviewed this property |
I am not sure. I would recommend calling hotel.
0
Votes
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Room Tips
"Select from available rooms NOT facing New York State Thruway (I-90)."
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"2nd floor extremely quiet"
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"As for one which has not been previously smoked in...our stunk of Cigarets and the ionizer did nothing to..."
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"We stayed on main floor farther from main lobby and it was quiet, convenient."
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