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Comfort Suites Buffalo

542 reviews
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Traveller (54)
Room & Suite (27)
Dining (5)
Overview
  • Excellent44%
  • Very good29%
  • Average14%
  • Poor7%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Comfort Suites Buffalo
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)Write a Review
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All reviewsfront deskbreakfast attendantclose to the airportnext morningyogurtthe breakfast areathe shuttle driverpool and hot tubfree breakfastwould stay againpark and flybeds were very comfortablebooked this hotelminute driveniagara fallswalden galleriabuffalo
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121 - 125 of 534 reviews
Reviewed 18 August 2015

Stayed at this property a few times now, excellent for leaving from airport and shopping. Very nice hotel, clean, comfortable and nice ammenities. Breakfast warm and good me pool good.hotel is kind of away from rest of hotel area but still very close to airport

Thank Dan758
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 12 November 2015

Thank you for being our loyal fan! We are grateful that you appreciated our efforts in providing an excellent customer experience. We are looking forward for you and your family's next visit in our hotel.

Reviewed 12 August 2015

We stayed here about 6 weeks ago for one night before and after a trip we went on. The rate was good for park and fly. The people that work there were all GREAT.. from the front desk to the management. The gave us free...More

1  Thank dardar14701
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 12 November 2015

I am glad that you enjoyed your stay with us. Thank you for sharing your experience and hopefully next time you can get to stay on the first floor. We are looking forward for your next visit in our hotel.

Reviewed 10 August 2015 via mobile

Clean suites, good breakfast with the added bonus of an indoor pool and hottub. Been to this hotel numerous times and it never disappoints. The staff is always very helpful and friendly. Close to shopping and fantastic restaurants!

Thank Tracy M
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 12 November 2015

Thank you for giving us a five star rating! I am glad that we were able to exceed your expectations in having an excellent customer experience. We are looking forward for your next visit in our hotel.

Reviewed 10 August 2015

The room was nice and clean, fairly recent reno. But the pool was cloudy, the hot tub control mysteriously on a far wall with no indication that that was what it was. Holes in the wall of the pool also, NO elevator and even with...More

2  Thank Goodhouse7
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 12 November 2015

Thank you for sharing your experience at our hotel. We sincerely apologize that we didn't meet your expectations in having an excellent customer experience. Thank you for your feedback as this will be forwarded to our management to have them look into it and resolve...More

Reviewed 10 August 2015

I debated whether to write a review of my unsettling experience here - until I noticed that sometime last spring, management at this hotel stopped responding to reviews-even negative ones. And as of mid-June, the elevator was still under construction. I’ll start with, the good,...More

1  Thank FallsGirl0709
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 12 November 2015

We sincerely apologize about the unsatisfactory experience that you had in our hotel. Rest assured that this will be escalated to our management to have them look into it and resolve immediately. Again, I'm so sorry for the trouble that you had with us.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Hot Tub
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$70 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$70 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (54)
Room & Suite (27)
Dining (5)
Pool & Beach (2)
Hotel & Grounds (30)
Bathroom (13)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
PJH2013
5 June 2017|
AnswerShow all 3 answers
Response from Craigduncan1970 | Reviewed this property |
Call the hotel.
0
Votes
graffinc
13 April 2017|
AnswerShow all 5 answers
Response from Clifford R | Reviewed this property |
Yup, just ask them
0
Votes
Devin352
10 August 2016|
AnswerShow all 2 answers
Response from Lindsey C | Property representative |
20 mins
0
Votes
Room Tips
"go somewhere else"
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"Make sure what you need is available i.e. internet, courtesy rides, esp. airport, pool, etc"
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"they offer free shuttle to and from the airport."
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"stay away from doors leading to and from the parking lot"
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