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Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

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Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen
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192 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Dingmans Ferry, Pennsylvania
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

My wife and I stayed at this hotel for approximately 3-4 nights. The room was big ,but very outdated,with stains all over spotty. The cleaning personnel just opened the door and my wife had her top off! This was DISGRACEFUL since we had at least 2 DO NOT DISTURB SIGNS ON THE OUTSIDE OF DOOR! We complained and the front... More 

Helpful?
Thank Gary C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Gary C, Thank you for your recent stay and for taking the time to review our property. Allow me to apologize for any inconvenience you may have experienced due to the overall level of service you have received. Let us assure you that we want nothing more than to ensure your satisfaction from the time you arrive, up until... More 

Sarasota
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016

There us not a lot of options in the area but the hotel is okay. It was clean and comfortable and had a very good breakfast buffet. Staff was friendly and the hotel was booked because of a few weddings that were happening.

Helpful?
Thank GerryP55
Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Thank you for taking the time to share this detailed feedback on your recent stay with us via TripAdvisor. We appreciate your input on our service and are particularly glad you had the opportunity to enjoy our breakfast. We hope to see you again in the near future. Sonia B. General Manager More 

New York
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 October 2016

There are not many hotel options in Chester NY. This hotel had decent rooms, an ok pool and has easy parking. The free breakfast was good. Not as good as many other Holiday Inn Express hotels. I have stayed at previously. As an IHG Elite member they treated us with the usual respect preferred guests receive. I will say the... More 

Helpful?
Thank zpalm
Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Thank you so much for taking the time out to review your stay with us. We are glad to see that you had the opportunity to enjoy our breakfast and other amenities. Your opinion is invaluable to us, as it allows us to: pinpoint our areas that need improvement, and make the necessary changes to ensure future guests will not... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 October 2016

This is not a four star boutique, so don't come here expecting one. Instead what you will find is a clean, comfortable, convenient hotel. We loved the efficiency feel! The room was separated into a kitchenette area, lounge, and bedroom, with a separate bathroom. The kitchenette included a microwave, refrigerator, coffee maker and wet bar with tons of storage for... More 

Helpful?
Thank KatesPalate
Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

I am humbled and delighted by your great review of our hotel. Our entire team truly appreciates your recognition. From the staff, to the room condition and amenities. We truly appreciated you taking the time to write this fair and detailed description of our property. We loved having you here and cannot wait to welcome you back. Sonia B. General... More 

Island of Malta, Malta
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 October 2016 via mobile

We used this hotel as a base for a business trip. This is not the greatest hotel but meets the needs for a business trip. The rooms are good with comfortable beds and good bathrooms. They offer a basic breakfast which is adequate and coffee throughout the day. Wifi was also good. My only complaint is that since it was... More 

Helpful?
Thank Swatar
Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

I would like to take this opportunity to thank you for sharing your experience about your recent stay with us. I am so happy to see that the hotel fit your needs. We strive to provide a certain level of service to all of our guests and its great to hear it was exceptional for you as well. Thank you... More 

New York City, New York
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 October 2016 via mobile

We were here for just one night as a family, two adults and a 4-year-old. Pros: a few restaurants nearby. Rooms were clean. Breakfast was just ok. Cons: Front desk receptionist was like a robot? No smiles no expressions whatsoever. Bathtub stopper didn't work, made bathing a young child challenging. Hair dryer was totally busted. Beds were uncomfortable. Walls were... More 

Helpful?
Thank JingLi
Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Thank you so much for taking the time to review us. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. I would like to assure you that we have addressed your concerns with the appropriate department heads, as this will enable us... More 

A TripAdvisor Member
Reviewed 10 October 2016 via mobile

Clean nice hotel convenient locate near shops,winery , pumpkin and apple farms. This hotel is pet friendly and support supply for dogs. For example they have a stand on there parking lot that allows you to access a poop bag if you have run out. Breakfast was great and hospitality was also great

Helpful?
Thank A TripAdvisor Member
Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Hello, Thank you for the lovely review!! It makes me so happy to hear that you enjoyed your stay with us and found everything to your satisfaction! Providing the cleanliness and best customer service is our number one priority, I truly hope you will come back to visit us soon! Sonia B General Manager More 

Thousand Oaks, California
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 October 2016

Place is clean and very reasonable. Comes with free breakfast that includes some hot choices and a pancake machine. Could use some sprucing up and maintenance but worked well for us to visit family in the area.

Helpful?
Thank Linda M
Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Thank you for the lovely review of our property. I am glad to hear that you got to play with the pancake machine. It's fun and the pancakes are delicious. Cleanliness and service are very important to us and we are happy to have provided a pleasant stay for you. We are looking forward to the next time. Thank you... More 

Long Beach, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016

Being from Long Island and not knowing the area very well, it was easy to find the Hotel, right off rt. 17. They were accommodating for early check in. The room was quite large, bathroom was clean and well stocked and the bed was ok. Pillows were a little soft but there were plenty of them.

Helpful?
Thank jack14252015
Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Thank you for the kind words in regards to your recent stay with us at the. We are very pleased to hear that you chose to stay with us and that we exceeded your expectations. We make it our goal to ensure the best possible guest experience and it boosts the morale of the staff when our efforts do not... More 

Lexington, Kentucky, United States
Level Contributor
149 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 21 September 2016 via mobile

Clean friendly hotel good bed great pillows nice breakfast well located with several restaurants in walking distance. This is a dependable place well maintained reasonably priced. Pool easy parking and more

Helpful?
Thank Alex C
Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

I am thrilled to hear you enjoyed more than one visit with us. It's equally as great for us to see the same guests returning! Our team loves what they do and genuinely cares about our guest satisfaction. We hope you will be visiting us again soon. Sonia B. General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites, Chester! Conveniently located in the beautiful Hudson Valley area, the Holiday Inn Express, Chester is just 8 miles from the Woodbury Common Premium Outlets and 20 miles from West Point Military Academy, Bear Mountain State Park and Mountain Creek Ski and Water Park. The Chester Industrial Park, less then 1 mile away, includes companies such as C&S Wholesale Grocers, Amscan and Steris. Also, located close by, Orange Regional Medical Center and Saint Anthony's Community Hospital. If you are flying into the Orange County area, we are 17 miles away from Stewart International Airport, and 60 miles from JFK, LaGaurdia and Newark Airports. Public transportation to and from New York City is available through Shortline Bus/Coach USA Company, 1 mile from Holiday Inn Express and Metro-North Train Station only 8 miles from Holiday Inn Express. Come Stay Smart at the Holiday Inn Express Hotel & Suites in Chester! Relax and enjoy by our large heated indoor pool and Jacuzzi. The complimentary Express Start Breakfast Bar includes our signature cinnamon rolls - delicious! All rooms have coffee makers, hair dryers, irons and ironing boards. Complimentary WiFi is available throughout the entire hotel. Planning a meeting or event in the area? The Holiday Inn Express Hotel & Suites Chester has a board room and a party room - great for baby or wedding showers! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

Address: 2 Bryle Place, 2 Bryle Place, Chester, NY 10918
Region: United States > New York > Chester
Price Range: $149 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Chester - Monroe - Goshen Hotel Chester
Holiday Inn Chester
Chester Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms are near lumpy identical”
 of 5 bubbles zpalm, 19 Oct 2016 | Read review
“I don't think it matters”
 of 5 bubbles jack14252015, 4 Oct 2016 | Read review
“We did have a room facing the highway, but did not find it too loud. The highway noise became like white noise.”
 of 5 bubbles JenRochester, 12 Sep 2016 | Read review
“Disabled rooms on all floors. Easy to get about the hotel in a wheel chair.”
 of 5 bubbles markmV1272QO, 27 Jun 2016 | Read review
“Make a request and they take care of you.”
 of 5 bubbles Fogymtn, 13 Jun 2016 | Read review
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