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Comfort Suites Cicero - Syracuse North

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Comfort Suites Cicero - Syracuse North
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222 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Liverpool, New York
Reviewed 6 days ago NEW

We got caught up in the middle of the purchase of our new home during the storm and had to quickly find a hotel - the storm messed everything up and we had a loaded U-Haul. Kristina Baldwin at Comfort Suites went out of her way to help us and accommodate us - she is wonderful!

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Helpful?
Thank chicktruck68
punchbugmom
HOTEL’S FAVOURITE REVIEW
Reviewed 11 November 2016

The hotel was nice and clean. We booked the room through Hotwire and were able to get a great rate however, when we checked in, we realized we only had one bed. We did have kids with us but no worries. Every room in this hotel has a pull out couch bed. Not the most comfortable but the kids don't...

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Helpful?
Thank punchbugmom
About Hotel's Favourite Review
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear punchbugmom: Thank you for your five star review regarding your recent stay! It has come through clear in your comments that Fay played a big part in the overall enjoyment of your stay. This is fantastic to hear and I look forward to sharing this with her. I'm glad the room types work out for you and your parents!...

Parish, New York
Reviewed 1 week ago NEWvia mobile

She is very nice. She will help you with anything you don't understand or need help with. She's one of the best breakfast workers I've ever seen out of all the hotels I've ever been in. She will treat you very nicely. Im glad she works at Comfort Suites

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Helpful?
Thank nancy3776
Oshawa, Canada
Reviewed 1 week ago

The hotel - fairly clean, up to date furnishings. Rooms, good size, almost like a suite. Beds were comfortable and tidy. Breakfast - included and your standard free morning buffet from a Comfort hotel. Pool - a postage stamp. Hot tub/Jacuzzi - none Gym - our room was bigger! It had a total of 4 machines in it. Wifi -...

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Helpful?
Thank M H
Kingston,Ontario
Reviewed 1 week ago

We stayed here prior to catching a flight at SYR, it was a fabulous stay. The front desk staff was busy but attentive and friendly. We were pleasantly surprised to see the had a mgrs reception from 5-8 with beer/wine and some appies. We stayed in a 2 queen bed room, it was absolutely huge, with a pullout couch. Breakfast...

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Helpful?
Thank supermom1976
Rouses Point, New York
Reviewed 2 weeks ago

We made reservations here after reading reviews and we were glad we did. Check in was quick and pleasant, room was large, clean and comfy , my wife and I used the gym in the morning and prior to leaving we had the hot breakfast. The Breakfast was wonderful and we cant say enough good things about Fay! She was...

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Helpful?
Thank Duffamily
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Dufffamily, Thank you for taking the time to review your recent stay with us at the Comfort Suites Cicero - Syracuse North. It is delightful to read your stay was extremely enjoyable and found your room to be large, clean and comfy! In my opinion a stay within a hotel can be made by the staff that look after...

Cicero, New York
Reviewed 2 weeks ago

We recently hosted a party in your banquet room across the parking lot. We had parties/wedding/etc at other venues in the past and I would like to say your location is by far the nicest and most accommodating experience. Your liason for banquets, Janelle, was readily available to answer any of our questions and helped us plan exactly what we...

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Helpful?
Thank destinyasa
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Destinyasa: Thank you kindly for your amazing review of our hotel and ballroom! It is truly our pleasure to hear how much you and your guests enjoyed their time with us. I thank you so much for recognizing our efforts and your recommendation of our services. I am looking to welcoming you back and working with you again on...

Reviewed 2 weeks ago via mobile

My friends and I all got together for the first time in years, we stayed at the comfort suites Cicero and the staff was beyond helpful. The housekeeping did a great job making sure we had plenty of towels and That every room was cleaned daily!!! I would and have recommend this hotel.

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Helpful?
Thank mike s
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Mike S: Thank you for your gracious review. I am so pleased you enjoyed yourself during your recent stay. Our entire staff works hard to provide a superior experience for all our guests consistently and I thank you so much for recognizing that. Thank you for your recommendation of our hotel and we hope to welcome you back in...

Townsend, Massachusetts
Reviewed 2 weeks ago

We stay at the Comfort Suites Cicero every time we visit family in Syracuse (at least 3-5 times a year). We have always had good stays. Last month, we stayed at the hotel for a week from 2/21 to 2/28. During those seven days, Housekeeping did not clean our room two of those days. I spoke to the person at...

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Helpful?
Thank Bev01469
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Bev01469: We appreciate you taking the time to share your feedback with us. Please accept our sincere apologies for the disappointments during your recent stay. Your comments are important when determining where improvements can be made to better our guests experience. We value your business and we hope to have the opportunity to extend our hospitality to you at...

Reviewed 3 weeks ago via mobile

I stayed at Comfort Suites for one night. The place is well located, with restaurant nearby (walk distance). In my reservation voucher, there was a remark for the shuttle to pick me up at the airport, but it did not happen (hotel forgot It and I had to call and the shuttle was provided quickly). I'd have a guest for...

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Helpful?
Thank T C
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear T C: I appreciate that you have taken the time to share your experience as we do take into consideration all feedback and use this when looking for areas to improve. Unfortunately, it looks like you had a poor experience at the Comfort Suites Cicero – Syracuse North and certainly not one that is a true reflection of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Suites® hotel is located off Interstate 81, minutes from downtown Syracuse and its many attractions. Our guests will find that this hotel in Cicero, NY provides plenty of amenities with the feel of home. Syracuse Hancock International Airport is just five miles away from this New York hotel. Additional points of interest close to this Cicero, NY hotel include:•Oneida Lake•Cicero Twin Rinks ice skating center•Empire Expo Center, home of the New York State Fair •Syracuse University & Carrier Dome•Carousel Center shopping center. A number of golf courses, parks, entertainment venues, retailers and shopping centers can be found in the vicinity. Several restaurants are close to the hotel; some are within walking distance. Hotel features and amenities include:•Free coffee•Free wireless high-speed Internet access•Free The Wall Street Journal•Indoor heated pool•Fitness centerPLENTY OF BOAT PARKING! Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. After a long day, relax and unwind in the hotel lobby for the manager's reception Monday through Thursday 5:30 p.m. - 7:30 p.m. A free light dinner, sodas and cocktails are provided. It is the perfect way to start your evening. All spacious guest suites are equipped with microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, flat-screen televisions, desks, down pillows, pillow-top mattresses, irons, ironing boards, sofa sleepers and cable television. Ask about our rooms that have hot tubs. Connecting rooms can be requested. Laundry facilities are located on the premises. For added convenience, this is a pet-friendly hotel (fees apply). Plenty of parking is provided and can accommodate most vehicles. For guests traveling with boats, we provide easy access to electrical outlets. Corporate travelers will appreciate amenities provided in the on-site business center like the public computer with Internet access, and copy and fax service. This New York hotel has three banquet and meeting rooms that can accommodate up to 240 people for most functions. For outstanding accommodations at affordable prices, stay at the Comfort Suites hotel. Whether traveling for business or pleasure, our friendly staff will be delighted to help you in any way they can. Make a reservation with us today. ... more   less 

Additional Information about Comfort Suites Cicero - Syracuse North

Address: 5875 Carmenica Dr, Cicero, NY 13039-8534
Region: United States > New York > Finger Lakes > Cicero
Price Range: $122 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Cicero - Syracuse North 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites Syracuse - Cicero Hotel Cicero
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Questions & Answers

Questions? Get answers from Comfort Suites Cicero - Syracuse North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in every type during our visit they are all great!”
 of 5 bubbles chicktruck68, 20 Mar 2017 | Read review
“The king bed suites are great”
 of 5 bubbles 891carolyns, 15 Jan 2017 | Read review
“Quiet, cozy”
 of 5 bubbles s0phieruth, 23 Oct 2016 | Read review
“Don't put your room key in the same pocket as your cell phone, it will deactivate your room key.”
 of 5 bubbles davisgeobon, 24 Sep 2016 | Read review
“There rooms are very quite and nice and clean”
 of 5 bubbles C1889MMdonnas, 19 Sep 2016 | Read review
5 of 5