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Bertrand's Motel

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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Level Contributor
3 reviews
Reviewed 18 October 2016 via mobile

Okay. Clean and friendly staff. Not open in A.M. to check out. Older motel located in downtown Clayton. Needs updates. I may stay again of in Clayton. Good recommendation for breakfast but not for dinner.

Thank Terri S
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 September 2016

The owner of the place is very friendly, he gave us very good rate for a last minute booking. We came here with almost zero expectations so we didnt find this place to be as bad, in some of the reviews. Yes its kind of appears to be uncared for, but the room we stayed in was clean, towels were... More 

Thank Shishpan
Fair Haven, New York
1 review
Reviewed 29 June 2016

There is a bar next door and until 3am the patrons from that bar were parking in the motel parking lot, even though there's a sign saying for motel customers only. They were drunk, yelling, fighting, and tearing out of that parking lot all that evening and into the early hours. You would think the owners would be responsible to... More 

Thank KaleidaJigs
fort lauderdale, florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2015

We tried to check into 1000 Islands Harbor Hotel, the new hotel in town, but it was full. The concierge there recommended Bertrand's and should be ashamed. We went to the office and found out we had to pay before we stayed. On the way to the room I noticed a lot of termite damage along the base of the... More 

3 Thank deborah h
Fira, Greece
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 October 2014

This hotel has a great location (very close to Clayton Town center and the St. Lawrence Seaway) The rooms are adequate, but not outstanding. Good breakfast restaurants are very close, so you do not miss the in-hotel breakfast of the fancier hotels. Our room was clean, so maybe the previous comments motivated the owner to do a bit more. They... More 

Thank PWHorstmann
Middleport, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 May 2014

Let me start by saying the owner is a friendly guy. So are his staff. I don't understand what's going on with this motel. It's in a great location right in downtown but it's not being kept up. Our room was smelly, very dirty, very, very, dirty. The night stand lamp was broken and had been broken for a very... More 

6 Thank Jennifer W
Troy, New York
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 October 2012

Went fishing with a group of friends and accomodations at Bertrand's were part of the package. Not a five star hotel but it was clean, comfortable and located within walking to everything in Clayton. The owner and staff were friendly and provided great service. Overall a good value for the price.

4 Thank Jim R
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 March 2012

This hotel gave me a bad taste in my mouth from the second we pulled up. The outside appearance was less than impressive to be followed up by being horrified by the condition of the interior. The rooms were disgusting! I don't have a problem with old as long as the place is clean, but this hotel was far from... More 

8 Thank Absolutesaint8
San Antonio, TX
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 September 2011

Spending time in the Thousands Islands area and I chose this motel because of its location. I really liked walking to the Boat Museum and the restaurants. I called for a weekend reservation and it was easy. Reservation clerk offered the use of a microwave, fridge and coffee maker and I said yes. Check in was never better. Guest’s last... More 

6 Thank TXStoney
Little Valley, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 September 2011

This motel was not fancy, it was simply the cleanest, friendliest, best located, motel room for its price, that I have ever stayed in. In the very heart of Clayton's waterfront, within a few steps of the river and downtown. The staff was friendly and very accommodating, and our room had 2 very comfortable double beds, a roomy bath with... More 

5 Thank matecki

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  • Restaurant
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room

Additional Information about Bertrand's Motel

Address: 229 James St, Clayton, NY 13624-1009
Region: United States > New York > Clayton
Number of rooms: 28
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel”
 of 5 bubbles deborahh115, 30 Jul 2015 | Read review
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