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Rodeway Inn and Suites

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440 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Reviewed 14 September 2016 via mobile

In a word filthy and out dated. Might think about cleaning the place. Maybe update from the 1970,s decor . How about an elevator so guest don't have to drag their bags up the back stairway to get to the 2 nd floor rooms.

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Helpful?
Thank Hhhhjllll
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Hhhhjllll, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have...

jersey city, NJ
Reviewed 13 September 2016

This is when a 1.5-star option would be helpful. It's not the Bates Motel but I wouldn't recommend it. I don't whether to blame the hotel for the barking dogs or shouting people but maybe the spotty Wi-Fi is their fault. Maybe if management didn't post notes bashing employees (in the office, visible from check-in point) everyone would be happier...

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Helpful?
Thank jerseyguy2000
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear jerseyguy2000, Thank you for your review, your feedback and your comments regarding your stay. I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are...

Reviewed 9 September 2016

I booked a King room a month ago through Hotels.com, now need a double for a wedding in October (this hotel recommended by the bride to be). I called the hotel directly several times and today even rang it for 2 minutes. No answering machine and someone picked it up and hung up on the other end. I am cancelling...

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Helpful?
1Thank Amy H
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Amy H, We are very sorry to hear that you were able to cancel you reservation, We already informed the management about this for necessary actions. We value our customers well and we apologize for your inconvenience, Thank you for your business and review.

Reviewed 8 September 2016

STAY AWAY!!!! I reserved a King size room and when we arrived, we were informed there was no King size room for us, even though we reserved the room two months in advance. The desk worker was not accommodating at all, telling us we could have a room with two double beds. He did not seem to care that our...

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Helpful?
Thank Christopher M
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Christopher M, Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank...

New York City, New York
Reviewed 7 September 2016

Front desk clerk said there were no rooms (a lie). Booked online. Hotel was practically empty. Grabbed keys and left. Finally in room later that night and it was filthy. Rug was dirty, the last guest's button was on one table, earring backs on other, long black hair ALL over the bathroom counter and floor. Sat on the horrible bed....

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Helpful?
1Thank Anne K
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as...

Philadelphia, Pennsylvania
Reviewed 6 September 2016

This place was where almost everyone for our son's wedding were staying the night of the wedding. Unfortunately shortly before this they changed hands and the weekend of the wedding they actually were switching their computer systems. This caused many delays for those who were checking in on Friday (it was a Friday evening wedding). The management tried to accommodate...

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Helpful?
Thank SPXW_CL_Traveler
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the delayed check in, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our interest. In addition, we promise that these...

Reviewed 4 September 2016 via mobile

We made the reservation two days in advance and got the confirmation via email. When arrived to the hotel we were informed that there are no rooms left even though it was confirmed by Choice Hotels HQ via email and with the hotel. We tried calling to Corp office of Choice Hotels asking to help us with the situation with...

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Helpful?
Thank al s
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear al s, Thank you for taking the time to write this review and share your experience. I am very sorry to hear of the difficulties you experienced , We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at...

Greenville, South Carolina
Reviewed 1 September 2016

Choices are limited in Cobleskill, but a hotel is a place to rest your head when out of town. This being said, when staff asked about the yelling by them up and down the hall response was essentially too bad. When attempting to discuss my concern, I was disrespected by a staff member, obviously not from this country, with the...

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Helpful?
2Thank michazmic
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It...

Staten Island, New York
Reviewed 28 August 2016

Great location to stores and restaurants. This hotel is about 10 minutes to Howes Cavern. The check in was too long. Many of the rooms were not ready and it was after 5. The rooms were dated. The bowling alley had many lanes but a lot were broken. 😔 The pool was open and airy but small. Overnight stay only.

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Helpful?
Thank Travelmama44of3
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We are also happy to hear that you found the location to be so convenient for your needs. Allow me to apologize for any inconvenience these issues may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas....

Rochester, New York
Reviewed 26 August 2016

Not welcomed at check in. Was told to just hand over my credit card and license. Had a poolside room, big mistake. Area was full of humidity and wet carpet smell. Room was missing an ironing board (but had iron), coffee pot (no mugs), window was glazed with a white residue prohibiting any of the view, pillow smelled like BO,...

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Helpful?
Thank grb4431
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for taking the time to complete our survey and share your experience! We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room

Additional Information about Rodeway Inn and Suites

Address: 121 Burgin Drive, Cobleskill, NY 12043-5009 (Formerly The Inn at Cobleskill)
Region: United States > New York > Cobleskill
Price Range: $91 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rodeway Inn and Suites 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Plus Inn Of Cobleskill Hotel Cobleskill
Best Western Cobleskill
Best Western Hotel Cobleskill
Cobleskill Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Rodeway Inn and Suites staff and other travellers.
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Questions? Get answers from Rodeway Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“within our group we were in all different parts of hotel &all had same review stay somewhere else.”
 of 5 bubbles jimmE131VJ, 17 Oct 2016 | Read review
“best views”
 of 5 bubbles 842dexterf, 3 Oct 2016 | Read review
“Book at your own risk!”
 of 5 bubbles E2328OAamyh, 9 Sep 2016 | Read review
“Go elsewhere”
 of 5 bubbles christophermE5172UM, 8 Sep 2016 | Read review
“rude staff member”
 of 5 bubbles michazmic, 31 Aug 2016 | Read review
5 of 5