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Holiday Inn Express Cortland

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Holiday Inn Express Cortland
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98 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Waterloo, New York
Reviewed 2 weeks ago

Facility was nice but overcharged when they had you over a barrell. Bad business practice. They quoted a lower rate but as the date became closer and rooms were filling up, they did not honor the price quoted.

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Helpful?
Thank Bstivers12
clayville
Reviewed 25 October 2016

We had a Wedding to go to in Ithaca NY. We spent and extra night for checking out the area. The Hotel was a great base to stay and start out from. It was easy to get to Ithaca and the Finger Lakes. The hotel was well laid out and clean. It has a great breakfast, pool, and exercise room....

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Helpful?
Thank cookt817
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: Thank you very much for taking the time to share your thoughts with fellow travelers. The Upstate New York area is indeed beautiful and there are so many things to do. The Finger Lakes region produces lovely grapes and therefore, you will find wineries galore. The beer trail starts in Cooperstown and leads you into the Finger Lakes....

Reviewed 11 September 2016

We stayed overnight on our way through Cortland. The standards of this location were par with all HIE, no surprises. Pool was clean and warm. Front desk was helpful and courteous. Hot breakfast was well presented, clean, plentiful and warm. Great variety of foods. Easy location. Many restaurants close by. Great stay with grandkids.

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Helpful?
Thank Jackie O
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Jackie O: We are delighted that you and the grandchildren enjoyed your stay at the Holiday Inn Express in Cortland. Hopefully, you got to sample our Nemo Cinnamon Rolls and I am sure that the grandchildren sampled a pancake or two. Please come see us again when you are in need of lodging in beautiful Upstate New York.

Toronto, Canada
Reviewed 5 September 2016

Our last few weekend vacations over the last 2 months we have chosen to stay at Holiday Inn Expresses. This hotel will not disappoint. We stayed Friday Sept. 2 to 4th in room 306 and have nothing but positive things to say. The am breakfast was actually HOT! Not like some other Hotels we have stayed in. The quality was...

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Helpful?
Thank floydangel71
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Floydangel: Our mission is to provide the most outstanding service for every guest and our staff will go out of their way to make sure that we fulfill our mission. We are delighted that you enjoyed your stay with us. Please come see us again if you are in Upstate New York, hopefully on vacation enjoying our lovely Fingerlakes...

Metuchen, New Jersey
Reviewed 30 August 2016

We stayed in this hotel one night as part of family vacation to Finger Lakes. Hotel looks new, very clean. Non-smoking - important for me! Plenty of complimentary parking. Large nicely decorated room with Keurig k-cup coffee maker, small fridge and microwave. Very friendly staff !!! Free WiFi. We were tired - Perkins conveniently located next door as served nice...

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Helpful?
Thank GB12345
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: We are delighted that you enjoyed your stay with us at the Holiday Inn Express in Corltand. It is our pleasure to serve you and hope that you will come back when you are in the Finger Lakes again!

Cortlandt Manor, New York
Reviewed 28 August 2016 via mobile

Great spot to stay when dropping your Children or visiting them at college. Clean and accommodating. Only small concern is the beds are 2 full - not two queen. Very nice complementary breakfast. Free wifi. Close enough to the highway and campus.

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Helpful?
Thank Gravos
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Gravos: Thank you very much for your kind words. Taking children to school is always a stressful event and I do hope that we were able to make your stay in Cortland a little bit easier. Hopefully, we will be able to greet you again during Cortland Parents Weekend. Until then, be well!

Reviewed 24 July 2016

The only reason I'm giving a 4 out of 5 is because the reservation was mixed up and the front desk person was new and overwhelmed with taking phone calls. He was as helpful as he could be and the manager apologized for the inconvenience. My room was spacious and immaculate! The breakfast area was well stocked and clean.

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Helpful?
Thank LMCmitten66
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Lisa: Thanks for taking the time to review your stay with us. It give us great pleasure to provide a home away from home when you are travelling. Hope that you had a chance to sample our pancakes and the Nemo cinnamon rolls. Those are absolutely awesome! Please come again!

Southampton, New York
Reviewed 19 July 2016 via mobile

This is a rather new Holiday Inn Express. It is well located, with clean new rooms. The gym is small. The breakfast buffet is ample. The staff is very courteous and there is plenty of safe, free parking. Stay on a high floor at the back of the hotel - it faces into trees.

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Helpful?
Thank Mitch R
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Mitch R: Thank you very much for your complimentary words regarding our Hotel. Our staff takes great pride in delivering outstanding service. We are always happy to hear when we have succeeded in accomplishing our mission. Please come again and enjoy one of those wonderful Nemo Cinnamon Rolls on the way to the Finger Lakes Region!

Valley Forge, Pennsylvania
Reviewed 25 May 2016

Newer property, close to the interstate (but rooms on the back side are very, very quiet.) My room had blonde colored wood furniture, and was painted in shades of pumpkin and red. Sounds awful, but it worked, and was a relief from boring beige! The bed and pillows were comfy. The bathroom, while small, had a generous vanity, and was...

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1Thank Stubenville
Reviewed 22 May 2016 via mobile

This hotel is new, clean, and has a "home" feeling. The staff was super friendly. They have a nice pool and fitness center. It also has a large gathering area just past the lobby that had a comfy, friendly atmosphere that used by a lot of the guests. The best place to stay at in Cortland NY!

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Helpful?
1Thank Steve L
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Steve: Thank you very much for your kind words! We strive to make every guest's stay outstanding and provide you a home away from home! Did you get a chance to sample our bountiful breakfast, including the wonderful Nemo Cinnamon Rolls and pancakes? And of course, we also offer healthy options such as Chobani Yogurt and Kelloggs Special K...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning

Additional Information about Holiday Inn Express Cortland

Address: 4 1/2 Locust Ave, Cortland, NY 13045-1412
Region: United States > New York > Finger Lakes > Cortland
Price Range: $173 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cortland 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Cortland Hotel Cortland
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Questions & Answers

Questions? Get answers from Holiday Inn Express Cortland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I look for king size beds and close restaurants. It had both.”
 of 5 bubbles cookt817, 25 Oct 2016 | Read review
“We liked close to pool, first floor no problem”
 of 5 bubbles jackieo803, 10 Sep 2016 | Read review
“Ask for a room at the back of the hotel for a quiet room.”
 of 5 bubbles Stubenville, 24 May 2016 | Read review
“Ask for a room on the side of the hotel which does not face the highway.”
 of 5 bubbles MimiW_11, 12 Apr 2016 | Read review
“We had a room on the first floor and it was great!”
 of 5 bubbles JohnG1001, 31 May 2015 | Read review
5 of 5
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