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Hampton Inn Cortland

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Hampton Inn Cortland
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505 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Reviewed 19 March 2017

This hotel is an oasis in the wildlands of Cortland in Winter. My car broke down on the highway and I was treated extremely well and sympathetically by staff, and was very comfortable in the room. We had to stay 2 nights, after one night in Scranton in between. No heat problem was remedied immediately the second night. I will...

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Helpful?
Thank elizabethtB3419OS
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear elizabethB3419OS, I thank you so much for your awesome review of our hotel and team! We are so glad that we were able to assist in your times of trouble but are truly sorry that those are the circumstances that brought you here. We hope to see you under happier circumstances the next time that you visit. I will...

Decatur, GA, United States
Reviewed 17 March 2017

The staff at this hotel are some of the best I have ever encountered & I am on the road a lot. They even scraped off the snow from all the guests cars during the 16" snow storm we had while I was there!

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Thank dorothyg871
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear dorothyg871, Thank you so much for your wonderful review of our hotel and team! We strive to give our guests the best experience possible and feel truly honored when we succeed. I am glad we were able to assist during the snow storm last week. We look forward to hosting any future trips that you have to the Cortland...

Exton, Pennsylvania
Reviewed 8 March 2017

We had an amazing Hampton experience. From check-in with a snack gift bag, evening snack of cheese and crackers, and salsa chips in the public area and the cleaning off of the snow the next morning from our cars, this Hampton goes out for customer satisfaction. Great visit.

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Helpful?
Thank teachers144
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear teachers144, I am so honored that you had such a pleasant stay with us! We strive to give our guests the best experience possible and are truly honored when we succeed. I am so glad that you mentioned the "Extras" that we offer and am very glad that you enjoyed them. We look forward to providing a WOW experience...

ROCHESTER
Reviewed 6 March 2017

You can't go wrong staying at a Hampton Inn. They are always clean, food is great. Excellent service staff. We recently stayed there, as my son was doing the Spartan Race the next day. We didn't know what to expect and they were able to tell us some of the aspects of the course. The woman who checked us in...

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Helpful?
Thank LORRIE H
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear Lorrie H, I thank you so much for your wonderful review of our hotel and team! We were truly honored to be able to host guests that were visiting the first ever Spartan Race in Cortland, NY! We are so very glad that you enjoyed your visit as it is our goal to ensure that each of our guests...

Reviewed 6 March 2017

Pros: Very comfortable bed and pillows, room very nice and spacious, staff is helpful and kind, fridge/microwave in room, free wifi, gym, pool, continental breakfast and delicious cookies at night by front desk Cons: Stay away from rooms near the stairs. Woken up on both nights of our stay due to the loud echo of footsteps from the stairs next...

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Helpful?
Thank Eric C
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear Eric C, I thank you so much for your fantastic review of our hotel and team! We appreciate all of your positive feedback as well as your recommendations for future guests. We are truly honored that you enjoyed your stay with us and felt that our staff was kind and our rooms were great! We look forward to hosting...

Bear
Reviewed 27 February 2017

This Hampton Inn was warm friendly and clean. The employees were the best, offering help with anything we needed. The rooms were clean, everything worked and the price was right. We would definitely stay here again.

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Helpful?
Thank Karen H
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear Karen H, I thank you so much for your wonderful review of our hotel and team! I am so honored that my team was willing to assist with anything that you needed. We strive to give our guests the best experience possible and love it when we succeed. We look forward to hosting any future visits that you have...

Yaphank
Reviewed 27 February 2017

The hotel was clean, the staff were nice. The room was clean and comfortable beds were freshly made, bathroom was clean plenty of towels. The complimentary breakfast was hot and tasty with plenty of food and choices.

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Thank U7344NIrichardc
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear U7344NIrichardc, I thank you so much for your Awesome review of our hotel and team! We strive to give our guests the best experience possible and feel truly honored when we succeed. We look forward to hosting your future visits to the Cortland area. I thank you again and hope that you have a wonderful rest of the day!

ROCHESTER, United States
Reviewed 2 February 2017

This hotel is a very quiet hotel compared to some that I have stayed in. Will be staying here again during the up coming summer for a family event in the area. The employees give great recommendations for dinner and places that might be a possibility for a breakfast for 50 people this summer.

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Helpful?
Thank patriciasQ5996ZG
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear patricias!5996ZG, I thank you so much for your Awesome review of our hotel and team! We enjoyed hosting your visit and look forward to your upcoming family reunion this summer. I hope you were able to find a place to host the breakfast that you were looking for. I thank you again and hope that you have a fantastic...

Cortland, New York
Reviewed 29 January 2017

Enjoyed the stay! Friendly staff. Our room was a little too warm and the temperature was hard to control. Breakfast was helpful since we had an early departure. Close to restaurants and shopping. Clean rooms

Review collected in partnership with Hampton
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Helpful?
Thank donaf2017
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear donaf2017, I am so glad that you enjoyed your recent visit with us and felt that our hotel staff was friendly and our rooms are clean! We strive to give our guests the best experience possible while with us and my team and I feel truly honored when we succeed! I look forward to meeting you when your travels...

colden, United States
Reviewed 28 January 2017

I loved being able to check in online and pick our room if it was different then what was assigned. Staff are extremely friendly and helpful. Always smiling which was a pleasure to see. Place was very clean. Would stay at again

Review collected in partnership with Hampton
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Helpful?
Thank michellegD2628ZO
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear michellegD2628ZO, I thank you so much for your "Awesome" review of our hotel and team! We love it that you enjoyed your visit with us and look forward to hosting you again if your travels bring you back to Cortland. Thank you for sharing that my team was always smiling! I will certainly praise my team for your feedback!...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Cortland

Address: 26 River St, Cortland, NY 13045-2311
Region: United States > New York > Finger Lakes > Cortland
Price Range: $184 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cortland 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hampton Inn Cortland Hotel Cortland
Cortland Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Cortland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from room 103 or any next to stairs. We could hear the steps every time someone went up or down the steps.”
N1133BXericc, 6 Mar 2017 | Read review
“2nd floor opposite the parking lot side, close to the clean carpeted stairway for easy pool access.”
markdI1504LB, 27 Jan 2017 | Read review
“All appear to be good, hotel is off the road.”
organic13, 27 Oct 2016 | Read review
“Our room on the top floor was quiet, plus as a health nut, I love to use the stairs. The elevator though is super slow.”
EllenC874, 7 Sep 2016 | Read review
“Try to stay away from vending&ice machines as well as the corridor on the 1st floor that leads to the indoor pool”
1109travel, 18 Aug 2016 | Read review
5 of 5