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Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE

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308 Reviews from our TripAdvisor Community

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Kuala Lumpur
Reviewed 2 weeks ago

After our business travels we decided to take a short weekend getaway before heading back to routine. The chateaux was excellent from food, service to decor. I love the pristine white walls and tiles with minimalist decor which gave it a fresh feel. The rooms were cosy and the food was delectable. They tried their very best to accommodate our...

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Helpful?
Thank Anita2003
ChateauHeralec, Manager at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review

Dear valuable guest, In the name of Chateau Heralec, we would like to thank you for your kind comments and remarks. We are glad to hear that you enjoyed your stay at Chateau Heralec and everything was according to your standards. We hope that we will get to welcome you back very soon! Warm regards, Karolina Kasperova

Prague, Czech Republic
Reviewed 8 March 2017

My wife and I spent 1 night in luxury room called "Before hunt". Room is spacious and nice. We have planned the massage and wellness too. BUT. The massages were terrible. Both masseuse (for me and for my wife) were obvious beginners and they lost power in the middle of massage. Inexcusable at a cost of almost CZK 3.000 for...

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Thank martinpV1378LJ
ChateauHeralec, Manager at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review

Dear honorable guest, We are sorry to hear that you were not satisfied with your recent stay at Chateau Herálec. We must say however that we were startled at your review of our services as during check-out you expressed satisfaction with the overall hotel and praised the services provided in the restaurant. Allow us to respond to your critique of...

Hradec Kralove, Czech Republic
Reviewed 1 March 2017

Service, food, spa treatments, room decorations - all just GREAT! Definitely worth to visit. Wonderful place to just exhale, relax and let everything flow. This place is pet-friendly so take your dog with you!

Review collected in partnership with this hotel
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Thank jarkab2017
ChateauHeralec, Manager at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review

Dear valuable guest, In the name of Chateau Herálec, we would like to thank you for your wonderful comments and coming to stay in our hotel. We are glad you enjoyed yourself and found you stay peaceful and relaxing! We hope that in the near future, we will get to welcome you back at Chateau Herálec. Kind regards, Karolina Kasperova

Unknown
Reviewed 25 February 2017

Wonderful rooms, service, restaurant, spa, and grounds. There aren't many rooms, so it feels like you're in your own private castle (with spa) much of the time. The castle renovations were done so well balancing the history of the property and modern amenities. I love that property is also a gallery of notable Czech artists. Beautiful!

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Helpful?
Thank LaGataBlanca
ChateauHeralec, Manager at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review

Dear valuable guest, We are pleased you enjoyed your stay at Chateau Herálec during your previous visit. We appreciate your lovely comments and we will pass it down to our team! We hope to welcome you back in the grounds of our hotel very soon! Warm regards, Karolina Kasperova

East Lyme, Connecticut
Reviewed 14 February 2017

This is a real castle! Totally renovated with a modern decor. Very reasonably priced. The staff is friendly and helpful. The rooms are big, the beds are comfortable. We enjoyed the special touches: Chocolate and Czech fairy tales left by the bed every night, the "pillow menu," the champagne and rose upon arrival, and the huge fireplace. They lent us...

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Helpful?
Thank Cruisin_Bunnies
ChateauHeralec, Manager at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review

Dear valuable guest, In the name of the whole Chateau Heralec team, we would like to thank you for your kind words and we are pleased to hear you enjoyed your stay at the hotel. We hope to welcome you back very soon! Warm regards, Karolina Kasperova

Usti nad Labem, Czech Republic
Reviewed 16 January 2017

Opravdu fantastické a jedinečné místo pro relaxaci a odpočinek - bezkonkurenční interiér a luxus, soukromí, úžasný servis a jídlo a nádherné wellness. 120% doporčuji :-) Really the best place ever - highly recommended for those, who would like to take a rest at awesome place with beautiful spa

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Thank emation
ChateauHeralec, Manažer komunikace s hosty at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review
Google Translation

Vážený hoste, děkujeme Vám za milá slova a báječné doporučení. Těší nás, že jste byli spokojeni. Rádi Vás na zámku...

Praha
Reviewed 9 January 2017

They really work hard to please the guest in this hotel. I enjoyed the spa, food, room decor as well as the atmosphere of the place. However, they are not generous with light in the restaurant and some other parts of the hotel (spa etc). Considering the lack of daylight during the winter months, it did lessen my experience somehow....

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1Thank DPraha
ChateauHeralec, Manager at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review

Dear valuable guest, Thank you for your comments and we are pleased you enjoyed your stay at Chateau Herálec. We appreciate your feedback and we will take it into consideration and try to change it, so we fulfill the expectations of our guests. The lightening in the restaurant and the spa is set to an intimate mode, where the lightning...

Reviewed 18 December 2016 via mobile

You arrive in this picturesque surrounding, reality or fairytale depends who are you with, but it doesn't matter - you can find something for yourself if you are a couple or a family... Enjoy winter time by spending never-endless evenings by a cozy fireplace, disappear in summer flowers blossom in summer. Clear your mind and soul in the spa and...

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Helpful?
Thank Dinara T
ChateauHeralec, Manager at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review

Dear valuable guest, Thank you for these kind words and we are pleased to hear you enjoyed your stay at Chateau Herálec. We try to make every guest stay as magical as it could be. We are looking forward to welcoming you back at the Chateau in the near future! Wish you a joyful holiday season! Warm regards, Karolina Kasperova

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 6 December 2016

It is a wonderful way to spend time with someone special. we had dinner there and it was fantastic. I would go back there any time i was in the czech republic. the rooms and the faciliies were all first class, and the staff did did everything to make our stay enjoyable.

Review collected in partnership with this hotel
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Thank gefrey r
ChateauHeralec, Manager at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review

Dear valuable guest, We are pleased to hear your stay at Chateau Herálec was so magical. We hope we fulfilled all your expectations and you had a pleasant evening with your loved one. We can not wait to welcome you back in the near future! Sending warm regards, Karolína Kasperová

Prague, Czech Republic
Reviewed 21 November 2016

We spent one night in this wonderful hotel with my boy friend. From the very beginning till the very end all was on top. At the check-in we got glass of champagne and one rose for lady. Very nice. We had luxury double room and it was amazing! Big, clean, beautiful. We had dog with us and even he got...

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Helpful?
Thank bijou1985
ChateauHeralec, Owner at Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE, responded to this review

Dear valuable guest, From the whole team at Chateau Herálec, we thank you for all your kind comments! We are glad to hear your stay at Chateau Herálec was so pleasant and even your "furry friend" had a splendid stay! We hope that in the future you will get a chance to come and stay with us again! Wish you...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
We offer you the luxury of a five star boutique hotel, unique and sleek interior design and exclusive services in one of the most beautiful and romantic castles in the Czech Republic. Our luxury chateau has an excellent location with direct access from the D1 highway and very good proximity to the international airports in Vienna, Prague and Brno. Helicopter landing in the chateau premises is also possible.Accompanied by an English park from the 18th century, Chateau Herálec is located in the Vysocina region that has the highest amount of UNESCO World Heritage sites in the country and is dominated by pristine and beautiful nature filled with deep forests, blooming pastures and breathtaking panoramas.For its visitors, it represents a true zen oasis as time spent at our hotel in its spacious rooms and apartments is time spent in absolute privacy and undisturbed peace. Specialties of Chateau Heralec include one of the largest collections of branded Bordeaux wines in the Czech Republic as well as an exquisite cuisine providing an authentic gastronomy experience based on fresh and local ingredients without any chemical additives.Chateau Herálec, one of the most luxurious hotels in Czech Republic, provides you also with a unique wellness &spa concept. Our castle Spa by L’OCCITANE guarantees a spa experience equivalent to the one you would receive in the original Spa L’Occitane in the 5* hotel Couvent des Minimes in Provence. Experience true relaxation and indulge yourselve into luxurious comfort of our castle hotel with the natural cosmetics of the highest quality, L’OCCITANE. ... more   less 

Additional Information about Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE

Address: Heralec 1, Heralec 582 55, Czech Republic
Region: Czech Republic > Moravia > Vysocina Region > Heralec
Price Range: $264 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE 5*
Number of rooms: 19
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE staff and other travellers.
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New York City, New York
9 months ago

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Questions? Get answers from Chateau Heralec - Boutique Hotel & Spa by L'OCCITANE staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend rooms upstairs.”
Cruisin_Bunnies, 14 Feb 2017 | Read review
“Excellent room, very spacious, excellent bath. Very comfortable. Pillows and comfortable beds”
marcosa681, 5 Nov 2016 | Read review
“the Presidential Suite has an incredible bathroom and the King's Suite has a fourposter with drapes but all rooms are very tasteful”
sasicka, 3 Oct 2016 | Read review
“Front rooms overlooking fountain.”
123Birdie2014, 19 Aug 2016 | Read review
“First floor is the best”
Vitproch, 5 Jun 2016 | Read review
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