Hilton Garden Inn Westchester Dobbs Ferry
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About
Location
Cleanliness
Service
Value
Hilton Garden Inn Westchester/Dobbs Ferry boasts a convenient central Westchester County location, off Saw Mill River Parkway at exit 16 with easy access to Tarrytown, White Plains, and Yonkers, all within 15 minutes. The hotel is located in the heart of Rivertowns Square Complex, offering various shopping, dining, and entertainment options.
Dobbs Ferry train station is two miles away, and offers express service straight into NYC's mid-town in 40 minutes. Our 143 modern and spacious guest rooms feature upscale amenities such as 55-inch flat screen TV, mini refrigerator, microwave, Keurig coffee maker, work desk with ergonomic chair, iron, and ironing board,
Savor delicious American cuisine at The Garden Grille & Bar, offering full service breakfast and dinner with evening room service. Work out in the modern fitness center featuring PRECOR equipment, refresh in the salt-water heated indoor pool, and stop by the The Market anytime for a quick snack or drink.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
44Car recommended
Grade: 44 out of 100
1152Restaurantswithin 10 km
139Attractionswithin 10 km
Contact
201 Ogden Avenue, Dobbs Ferry, NY 10522
Getting there
Car HireSee all Dobbs Ferry car hire
259Reviews2Q+A23Room tips
Reviews
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We found a roach in the bedsheets. When telling the front desk the next morning, she called I believe maintenance right away - but NO apologo, no discount on room or comp room...I guess from her reaction we may not be the only ones... No buffet (although advertized) in morning....
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Date of stay: March 2023
Cleanliness
Service
Sleep Quality
Room Tip: Don't go by name alone "Hilton" which I thought was a trusted brand
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
The hotel is located sort of hideaway spot. Very easy parking and secure. Staff is very friendly. Lobby is beautiful. Easy to get to room and close to elevator. Bathroom is very modern as well as the room. Very large tv.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I really liked this stay because 1. Everything from the lobby to the room was very clean, comfortable and updated. 2. Parking was easy and free 3. Loved the shops and restaurants around the hotel 4. Check in and check out were seamless. I think it’s possible now that through the Hilton Honors app you can check in and check out of hotels without ever having to visit the front desk.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked this hotel shortly before midnight directly on Hilton's website. The reservation was confirmed. I arrived at the hotel around 2 AM. As I walked in, the front desk clerk glared at me and didn't say a word for several seconds after I greeted him, then said something snarky about how late it was. He proceeded to tell me that the hotel had been sold out since about 8 PM (several hours before I made the valid reservation) and that there were no rooms available. Throughout the exchange he was unprofessional and unapologetic. It took me an hour to find another hotel and it cost significantly more. I wrote in to Hilton asking for compensation for the extra expense. Six weeks later, I have not heard a word from the hotel management. Hilton's corporate customer service has said they've passed along my information to the hotel three times and asked them to contact me, but they haven't. Avoid this unprofessional operation.…
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Date of stay: September 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Not worth staying at after paying over 200.00 a night. We checked in very late, the bathroom was not clean, no amenities. the shade was broken, not much hot or cold water in the sink or the shower. As we were tired, we just went to bed. Around 2am, there was a party in the room next door, with music so loud that it was shaking our room !. Around 3.00am, we called the front desk and complained, it was finally stopped around 4.30am. Did not sleep at all, had a function to go to next morning. Complained at front desk, not very helpful and no apologies, just switched us to another floor. Bring your own water as they charged us $6.00 a bottle !. No apologies from Front Desk, wrote 3 emails to Yanique Reid, Guest Service Manager, NO response at all. Stay someplace else and save your money. …
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Date of stay: October 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Stay someplace else !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Carl H wrote a review Oct 2022
Lancaster, Pennsylvania, United States59 contributions25 helpful votes
We enjoyed our stay at this property very much! It was a perfect location for the excursions we had planned. The complimentary hotel shuttle was a great benefit to have. With free parking, great location, shuttle service, clean and updated room, good service and helpful staff......what's not to like. We will likely return to this property when traveling to this part of the world. Thanks to everyone!
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Positives: - Checked in at Hilton Garden Inn was OK. The front desk staff, Ally, was polite. - Easy parking. There are some uncovered parking spots while most parking spots are inside a covered parking garage with multiple levels. - Restaurants nearby within walking distance - Clean lobby Negatives: - Some hairs on the countertop and food grease/stains on the countertop. - Hilton's asking me for my contact info almost every time I stay with Hilton (that also applies to Marriott and IHG and Best Western, etc.) has been a frustrating experience because not only it's a redundant process since I am a member and they could pull up my profile with my number, which I clearly stated that I am happy to provide, but they still wanted my info again and again. This is ineffective, inefficient, and creates negative customer experience. - When raising the cleanliness issue to Ally, she said she would come over to look at it herself. But it was another person showing up, and his attitude was average, not positive. - Ally was polite but would be better to be consistent in her actions and words. She said she would come look at the room herself but instead another person showed up. - The person Ally sent to solve the problem did not really solve the problem, nor was able to clearly explain to me his role. He called himself houseman, I thought it's housekeeping, but he said he's not housekeeping nor maintenance. In my view, this staff is housekeeping, but he wasn't able to clean and fix dirty areas that I brought to the hotel's attention. Rude attitude too. When a room is unclean or not cleaned effectively, it's hard to receive a high rating, so this one is no exception. Paid almost $300 per night for this hotel stay and did not get a clean room, very disappointed. Paid a luxury hotel price to get a 1-star room in cleanliness.…
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Date of stay: September 2022Trip type: Travelled on business
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Though this Hilton Garden Inn looks very sleek and contemporary, it is one of the worst-run hotels I've stayed in for a long while. Some of the staff were friendly, but for the most part the front desk and restaurant staff were not particularly warm, effective, or helpful. I didn't hear a single "thank you" or "I'm sorry" the entire time. The hotel is not well maintained. The restaurant is a DISASTER in the morning. Though the restaurant was far from full, we were unable to get seated or receive plates or silverware for the buffet. After 15 minutes of waiting, we bailed and went to Starbucks. Reading through some of the previous negative reviews, I cannot believe that hotel management or the Hilton chain has not addressed these very obvious problems. Operations at this hotel need a complete overhaul.…
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: Do not stay here until/unless the operations of the hotel are overhauled
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Clean rooms and comfortable beds. Will stay again. My family and I enjoyed our stay. Parking was free and they have microwave and fridge in the rooms, coffee maker in the rooms was an added bonus. Love our stay!
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Arrived early, around 11am, and was able to check in. Front desk was friendly and accommodating. Hotel and room was clean and spacious. Great covered parking. Good location with a Starbuck on the corner. Housekeeper was so nice and friendly.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Triin P, Sales at Hilton Garden Inn Westchester Dobbs Ferry
Responded 14 Sep 2022
We appreciate you sharing your feedback and hope we have the opportunity to host you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$127 - US$195 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkWestchester CountyDobbs Ferry
NUMBER OF ROOMS
143
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Claim Your ListingHILTON GARDEN INN WESTCHESTER DOBBS FERRY: UPDATED 2023 Hotel Reviews, Price Comparison and 126 Photos (NY) - Tripadvisor
Frequently Asked Questions about Hilton Garden Inn Westchester Dobbs Ferry
Which popular attractions are close to Hilton Garden Inn Westchester Dobbs Ferry?
Nearby attractions include Westchester Hills Cemetery (1.0 km).
What are some of the property amenities at Hilton Garden Inn Westchester Dobbs Ferry?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Westchester Dobbs Ferry?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Westchester Dobbs Ferry?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Westchester Dobbs Ferry?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Westchester Dobbs Ferry?
Conveniently located restaurants include Riviera Bakehouse, Stagioni, and Buddha Asian Bistro.
Are there opportunities to exercise at Hilton Garden Inn Westchester Dobbs Ferry?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hilton Garden Inn Westchester Dobbs Ferry have an airport shuttle?
Yes, Hilton Garden Inn Westchester Dobbs Ferry offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Westchester Dobbs Ferry?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Westchester Dobbs Ferry?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Westchester Dobbs Ferry offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.