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About
#1 of 4 hotels in Dunkirk
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Cleanliness
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Value
Located in Dunkirk,NY, the Best Western Dunkirk & Fredonia Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Concierge
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Interconnected rooms available
Safe
Iron
Wake-up service / alarm clock
On-demand films
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English
Location
Contact
3912 Vineyard Dr, Dunkirk, NY 14048-3522
Getting there
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476Reviews4Q+A55Room tips
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An older Inn, could use some update in appearance . My room was clean and the bathroom to my surprise was immaculate. The bed was not comfortable, too soft for me. The towels and washcloths were soft The complemenatary breakfast was more of a continental type breakfast with french toast available. There was 24hr complementary coffee and tea and juice machine. An okay place to stay if you traveling through the area to your final destination.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 2 weeks ago
Hello Guest , Thanks for your stay at our property.Appreciate your feedback and telling us what you liked and also the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Staying twice on our return trip. Staff great, warm pool, hot tub, ample grass area for dogs, clean comfy rooms, right off expressway. I can’t believe I’m not seeing higher reviews. You will not be disappointed. After staying at a real nightmare the night before, couldn’t wait to get back.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 14 Jul 2021
Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you when you need us again. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk associate was very pleasant, helpful, and quick. The lobby looked updated and clean. The room was very dingy. The updated bed frame looks nice but then when against the carpet, and walls, doesn’t look so great. There is a lot of touch up painting that you can clearly see, peeling wall paper. bath tub was rusty in areas and just didn’t look like a hotel bathroom to me. I understand that this is not a Best Western Premier hotel, but I wish Best Western would have the same standards as a Hampton Inn. The breakfast area was not appealing at all and I couldn’t understand why there was a big glass jar of cookies for everyone to put their hand in. Overall, staff were friendly, but the room appearance just makes you feel a little uncomfortable. Hoping they update the rooms. We were here for a college visit and parents needed a room to stay.…
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 2 weeks ago
Dear Monique, We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The employees, that I dealt with, were courteous very nice to deal with. The amenities were more than I'm used to receiving at other hotels. The only down side was the proximity of our room to the highway, which meant we had truck noise thought the night.
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Review collected in partnership with Best Western
Date of stay: February 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 4 weeks ago
Dear Guest, Thanks for taking the time to write a review of your stay at our hotel. We're so glad you enjoyed the quality service and amenities our hotel provides. We work hard to ensure that all of our guests feel welcome and comfortable, and we're glad that you did. We hope you'll come back again soon! Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beds uncomfortable. Faucet in shower needs fixed. Dripped all day and night. Pool was heavily chlorinated. Overall served its purpose for what we needed to stay for but not a comfortable sleep. Front desk clerk could've been a bit more personable and pay attention to you being checked in not everything going on around.
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 23 Jan 2023
Dear Samantha, We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is nice, staff is friendly and accommodating. Indoor pool available. Free breakfast in the morning and right next to an Applebee’s. The rooms are a bit dated but they are clean and the beds are comfortable.
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 16 Jan 2023
Dear Dana, Thank you for your recent stay at our property. It has been a great pleasure having you as our valued guest. We are immensely grateful for your positive comments. Our team is delighted to read that you enjoyed the friendly service of our staff. Please do visit us again for an awesome experience. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to a forced evacuation near silver creek, at the last moment and with a pet in tow Best Western was there. Hands down, there. Easy check in, All the staff in the Dunkirk NY Best Western were on point. The room was clean, and spacious. Internet worked without issues and there was breakfast every morning for us. Definitely a hotel to return too if ever I need one. Fantastic!
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 28 Dec 2022
Dear Guest, We are happy to know that your experience was good in hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacuzzi drain wasn't working properly so water drained out. Door to outside was not closing right so we heard it slammed shut all night and early morning as people headed in and out that side door. Found some random hairs in bathroom on the floor (not mine)
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 26 Nov 2022
Dear Guest, We are sorry to hear that you had an unfortunate experience during your stay with us. We hope that you will give us another chance to provide you with a better experience in the future. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel could be much better with simple cleaning and maintenance checks. Receptionist first night was very helpful, others not so much. Rooms are older, but 1st room had broken shower handle and broken door so got stuck in room, 2nd room had no heat. Had reserved double queen room as I like to have bed choice; however, ended up in king room. Bathroom floor was sticky, carpet needed better vacuuming, mirror had hand prints. A little upkeep would have gone a long way. Breakfast was warmed up french toast, Jimmy Dean microwave sandwich, toast, cereal, juice. Food areas were full of crumbs and a simple wipe down would have been beneficial. Overall it was fine for what I needed for a couple of days; but not good for a longer stay. Also nice that got a 10% discount at Applebees by showing my key. …
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 22 Nov 2022
Dear Guest, We sincerely regret to know that your experience was not as positive as expected.We have taken note of these comments to make sure we do better than ever for future guests Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was comfortable, and the front desk was very helpful. Pleasant stay. Close to Fredonia University and easy access to area stores and the University. The 24 hour coffee, tea and juice bar wa a real plus.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn
Responded 15 Nov 2022
Dear Guest, Thank you for your kind words about our staff! We're happy to hear that everyone was accommodating and friendly during your visit. We hope you'll come back and see us again soon! Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$112 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western dunkirk & fredonia hotel dunkirk, best western dunkirk and fredonia inn, dunkirk and fredonia hotel
FORMERLY KNOWN AS
Best Western Plus Dunkirk & Fredonia Inn
LOCATION
United StatesNew YorkChautauqua CountyDunkirk
NUMBER OF ROOMS
61
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Claim Your ListingBEST WESTERN DUNKIRK & FREDONIA INN: UPDATED 2023 Hotel Reviews, Price Comparison and 53 Photos (NY) - Tripadvisor
Frequently Asked Questions about Best Western Dunkirk & Fredonia Inn
What are some of the property amenities at Best Western Dunkirk & Fredonia Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Dunkirk & Fredonia Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Dunkirk & Fredonia Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Dunkirk & Fredonia Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Dunkirk & Fredonia Inn?
Conveniently located restaurants include El Azteca Restaurant, Applebee's, and Tim Hortons.
Are there opportunities to exercise at Best Western Dunkirk & Fredonia Inn?
Yes, guests have access to an indoor pool during their stay.
Are pets allowed at Best Western Dunkirk & Fredonia Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Dunkirk & Fredonia Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Best Western Dunkirk & Fredonia Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.