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LaGuardia Plaza Hotel - New York

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LaGuardia Plaza Hotel - New York
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955 Reviews from our TripAdvisor Community

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Showing 895: English reviews
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Delray Beach, Florida
Reviewed 2 days ago NEW

The warm special treatment I received from the hotel staff at the LaGuardia Plaza Hotel was a big surprise. I travel a lot. Hotels were booked in the City so I decided to stay near the airport. As soon as I arrived I was greeted by Joseph the Concierge who was kind, funny and informative. You notice the piano in...

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Helpful?
1Thank Itravelsalot123
00gc, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for staying at LaGuardia Plaza Hotel and recommending us! It is terrific to know that Joseph and Carolynn made a positive difference in your stay. I will surely share your praises with them. We are delighted you loved our excellent facilities and your spacious room as well. Please stay with us again the next time you are in...

Reviewed 4 days ago NEW

I've stayed at the LaGuardia Plaza Hotel several times on business. Each time I was greeted with a warm welcome and stayed in a clean and comfortable room. The location to the airport is ideal and shuttle service is a plus. I felt more like I was on vacation then business. Highly recommend - great value for the cost.

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1Thank J H
00gc, General Manager at LaGuardia Plaza Hotel - New York, responded to this review

We love having guests return to stay with us again and again. We're happy you were comfortable here and that we continue to meet your expectations in regard to our service and facilities. Thank you for mentioning our hotel as a great value and for recommending us to future guests. We look forward to your next visit. Effie Mikedis Assistant...

New York City, New York
Reviewed 1 week ago

Michael (our shuttle bus driver) was terrific in going the extra mile (literally) to take us and all our extra luggage directly to the curbside check-in - rather then dropping us downstairs and having to negotiate the terminal with an excess of luggage which would have been a daunting prospect at best - Thank You Michael!

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1Thank Walter642015
00gc, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for staying with us at LaGuardia Plaza Hotel! It is terrific to read that Michael made a positive difference in your stay. Providing first class treatment to our guests is what our entire staff loves to do, so we really appreciate your comments and will share them along. Please stay with us again the next time you are...

uk
Reviewed 2 weeks ago

Quite expensive - i booked mainly as it was close to Laguardia - and most around were similar price - so i went for the Plazza as it had a decent looking pool - which i wanted to use in between flights and meetings. However the pool was closed evening and morning i was there as Netflix were filming. To...

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Helpful?
Thank grove1
00gc, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for staying with us and for providing your feedback. Our highest priority is to ensure our guests receive outstanding accommodations and service, so I am truly sorry for your disappointment. While it was exciting for us to have filming going on at our location, you are correct that this was also an inconvenience to some of our guests...

Reviewed 12 February 2017

Carollyn,Eric,Lorraine,Effie Mikedis,, and Jeremy i wanted to say than you and what an awesome job you guys did while i was a guess will definitely come back as a guess in a few words thank you... from guess room 708,706

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Thank Carmine P
00gc, Manager at LaGuardia Plaza Hotel - New York, responded to this review

On behalf of the entire staff at LaGuardia Plaza Hotel, thank you for staying with us and for sharing your amazing review! We are extremely pleased you loved the excellent service provided by our staff, so I will surely share your wonderful words with my associates you mentioned in your review. Thanks again, and we hope to welcome you back...

Phoenixville, Pennsylvania
Reviewed 1 February 2017

I have stayed at LaGuardia Plaza hotel twice and it was amazing. Carla at the front desk was very knowledgeable and friendly when checking us in. The entire staff was very amazing. The first stay was prior to the renovations and the second we stayed in one of the new rooms = beautiful.

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Thank tracys1221
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

It's so nice to read you had another great stay with us, and we appreciate your loyalty to LaGuardia Plaza Hotel! Thanks for the great comments about our recent renovation, and we're thrilled that you loved your totally improved guest room. We also appreciate you recognizing Carla for her courteous service and will be sure to share your positive feedback...

New York City, New York
Reviewed 29 January 2017

Celebrating our 25 anniversary and the customer service was good from when we got to the hotel, the front desk agents Lorraine and Shanel were AMAZING!!!. They were so friendly and made us feel so welcomed. they helped map us a day in the city from ground zero to times square and back to the hotel. Recommended the Blacken chicken...

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Thank KesSmith1728
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

On behalf of our entire team, we are delighted you found our hotel a comfortable place to land, with first class treatment from our staff. Delivering a best in class experience is the goal of every staff member, so your comments are appreciated and we will share them with everyone here at LaGuardia Plaza Hotel, especially with Lorraine and Shanel...

Orange County, California
Reviewed 29 January 2017

I had a great experience at this hotel. Was stranded for the night at the airport and got a room across the street at LaGuardia Plaza. I was very impressed. Everyone was friendly and sympathized that I had missed my connection. The room was amazing and they have room service! Kudos to Sue who helped me out and was really...

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Thank KristinaK7777777
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

We appreciate you being our guest and are thrilled you had a great stay at LaGuardia Plaza Hotel. It is a pleasure to read that you loved your well-appointed room and our friendly associates who took great care of you. We especially appreciate you singling out Sue for a job well done. Our entire staff looks forward to welcoming you...

Helsinki, Finland
Reviewed 28 January 2017

It was cold outside and room only had A/C heater. It was auto turned on every 30-45 minutes and then volume level popped from 40 dB to 55 dB. It was practically impossible to sleep in the room. Poor analog tv-signal. Free wifi. Shower in a bath. It took nearly an hour to get a dinner in the restaurant. I...

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Helpful?
Thank dr_aaltonen
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for staying with us and providing your feedback. Our highest priority is to ensure our guests receive outstanding accommodations and service, so I am truly sorry for your disappointment. Your comments will be shared with our team in an effort to improve the guest experience. Thank you for staying with us, and we do hope you will reconsider...

Dallas, Texas
Reviewed 26 January 2017

This is the only hotel I go to when in NYC! Who wouldn't! Great customer service! Doug the Manager, Chantel, Carilyn and Eric are only a few of the staff that make my stay at the LaGuardia Plaza so relaxing and enjoyable! The amenities are perfect too! Whether you want a sauna after a long day or relax in the...

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Thank mcnycgrl
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

It's so wonderful to know you had yet another great stay, and we appreciate your loyalty to LaGuardia Plaza Hotel! We are so glad we continue to meet your expectations in regard to our comfortable accommosdations and amenities. Special thanks for recognizing Doug, Chantel, Carilyn, and Eric for their outstanding service. Delivering a best in class experience is the goal...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you have come to NY for Business or leisure you will be greeted with a warm welcome and our hospitality will exceed your expectations at the LaGuardia Plaza Hotel. We are located directly across from LaGuardia Airport and eight miles from JFK Airport. ... more   less 

Additional Information about LaGuardia Plaza Hotel - New York

Address: 10404 Ditmars Blvd, East Elmhurst, NY 11369-1665 (Formerly Crowne Plaza New York - LaGuardia Airport)
Region: United States > New York > Queens > East Elmhurst
Price Range: $242 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LaGuardia Plaza Hotel - New York 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Crowne Plaza East Elmhurst
Crowne Plaza New York
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Questions & Answers

Here's what travellers have asked, with answers from LaGuardia Plaza Hotel - New York staff and other travellers.
21 questions
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Questions? Get answers from LaGuardia Plaza Hotel - New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful view”
 of 5 bubbles tracys1221, 31 Jan 2017 | Read review
“550 nice corner room with airport view”
 of 5 bubbles KesSmith1728, 29 Jan 2017 | Read review
“Rooms are larfe, ac wifi nd always a great night's sleep! I highly recommend this hotel!”
 of 5 bubbles mcnycgrl, 25 Jan 2017 | Read review
“Very Quiet Hotel”
 of 5 bubbles DJAntblaque, 28 Dec 2016 | Read review
“fifth floor front”
 of 5 bubbles henryj1955, 18 Oct 2016 | Read review
5 of 5