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Fairfield Inn Albany East Greenbush

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Fairfield Inn Albany East Greenbush
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291 Reviews from our TripAdvisor Community

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Showing 290: English reviews
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Albany, New York
Reviewed 5 days ago NEW

This is a pretty nice hotel, but after staying here twice, shortly after snowfall, I would not do so again - the plowing job has been sub-par, and I've found myself clomping through an inch or more of residual snow (not the case at other hotels after snowfall). The rooms are nice enough, but the split bathroom arrangement (sink outside...

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Helpful?
Thank GBlue
Michael R, General Manager at Fairfield Inn Albany East Greenbush, responded to this review

Good day and thank you so much for taking the time to review your stay with us! I am disappointed to read that your stay with us was not completely to your satisfaction. We have already addressed the issue that you encountered regarding the snow removal and have been assured that we won't have any issues moving further - you...

None, Italy
Reviewed 18 January 2017

We checked into this hotel with our weary family after a long day of traveling and a difficult experience at another hotel. When we arrived at the front desk, the clerk was as friendly and pleasant as could be and seemed genuinely apologetic for what a difficult day we'd had. He gave us a rate even cheaper than the one...

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Thank Y7036ZMsarahp
Utica, New York
Reviewed 16 January 2017

I noticed a couple of things right away. The first thing was the convenient location right off of I90, wedged between the Cracker Barrel and Dennys and a couple minutes away from East Greenbush shopping. The next thing I noticed was the hotel looked new! It's actually being totally remodeled and everything was new. The hotel is big, well lit,...

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Thank Michael B
York, Pennsylvania
Reviewed 21 December 2016

The staff here are wonderful. I have not once encountered anyone unfriendly (and my husband and I stay here a lot for his job). Just today one of the employees went out of her way to find a flavor of tea that I liked when I was in the lobby getting a cup of tea. She asked me what kinds...

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Helpful?
Thank Kimssy
Shannon H, General Manager at Fairfield Inn Albany East Greenbush, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our hotel. We appreciate you taking the time to voice your complaint about the ventilation in the bathroom. This is definitely an issue that will need to be looked into by our Chief Engineer. Thank you for your kind words about our staff. We are very lucky...

Liverpool, New York
Reviewed 26 November 2016 via mobile

I stay at many hotels with my job and I always love coming to the Fairfield East Greenbush . Besides the rooms being spacious, the staff always goes above and beyond. For example, my wife recently had surgery on her lower left leg and needed lotion. When I mentioned this to Andrea the front desk manager , she said she...

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Helpful?
Thank Rick G
Shannon H, General Manager at Fairfield Inn Albany East Greenbush, responded to this review

Good day! Thank you so much for taking the time to comment on your recent stay with us. I am so pleased to hear that our associates took such good care of you and your family. We are very fortunate to have such wonderful people working with us. We hope to see you again in the future. Wishing you and...

Nashville, TN
Reviewed 10 November 2016

We chose the Fairfield Inn in East Greenbush for a 2-night stay while visiting Albany, Kinderhook, and Stockbridge. The location was good as well as the price/value. In early October, the hotel seemed to have completed the room renovations, but the lobby and other first floor public areas were still very much under construction. Upon finding the hotel, we were...

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Helpful?
Thank RetiredTravelerTN
Shannon H, General Manager at Fairfield Inn Albany East Greenbush, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at the hotel. We are so pleased to hear that you enjoyed yourselves. We are pleased to share that our lobby, breakfast room and buffet area are now available for guests to use. They continue to work on the exterior of the hotel with the addition of a...

LI, NY
Reviewed 23 October 2016 via mobile

Under renovation and our room was very nicely redone. The hotel is kind of a mess, but seems like this will be a very nice place soon. Good breakfast in tiny room due to construction, but it worked out fine, maybe had to wait a minute for a table. That said, a couple of problems. Noise was not tolerable. Heat/AC...

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Helpful?
Thank BL_LI
Shannon H, General Manager at Fairfield Inn Albany East Greenbush, responded to this review

Good afternoon, Thank you for sharing your thought about your recent stay. We truly appreciate you taking the time out of your busy day! We are grateful for you sharing both positive and negative feedback since ultimately this is how we get better. We are so pleased to hear that you enjoyed the newly renovated guest room as well as...

Reviewed 18 October 2016

Stayed 1 night at this hotel while on vacation. The web site advises that the hotel is under renovation and entrance is through the side door. What they don't tell you is that there is only 1 handicap parking spot, the entrance is poorly lit and hard to negotiate with a wheelchair or a luggage cart. Check in is in...

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Helpful?
Thank captjim3631
Shannon H, General Manager at Fairfield Inn Albany East Greenbush, responded to this review

Thank you very much for sharing your thoughts regarding your recent stay at our hotel. We are so sorry our current appearance was not what you anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Everyone is looking forward to the renovations being...

Pittsburgh, Pennsylvania
Reviewed 5 October 2016

Stayed for an overnight at the Fairfield Albany East Greenbush. While the hotel is under renovation the check-in was smooth and the staff courteous. The room looked newly renovated and the bed was comfortable and floors in excellent condition. The TV and WIFI worked well. The breakfast had a good selection and the staff person working the room was very...

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Helpful?
Thank Al O
Shannon H, General Manager at Fairfield Inn Albany East Greenbush, responded to this review

Thank you so much for taking the time to share your feedback regarding your recent stay. We are so grateful that you shared both positive and negative feedback since it ultimately is how we get better. Great customer service is something that we take much pride in. We are very fortunate to have such wonderful people as part of our...

Greensboro, North Carolina
Reviewed 4 October 2016 via mobile

Hard to know how it will be when finished but not a good place to stay right now. A/C unit in room was loud. It blew tiny pieces of styrofoam out. Someone just did not check. Breakfast was good for the circumstances. Check status of renovations deforestation reserving.

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Helpful?
Thank wayne m
Shannon H, General Manager at Fairfield Inn Albany East Greenbush, responded to this review

Good afternoon, Thank you so much for sharing your thoughts about your recent stay. We truly appreciate you taking the time out of your busy day! We are looking forward to the completion of our renovations and showing off the finished product. Preventative maintenance will begin shortly in all of our guest rooms to make sure all areas are in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn by Marriott Albany-East Greenbush is minutes from Albany, New York's historic state capital as well as the Empire State Plaza, Times Union Center & Palace Theater. Albany International Airport is an easy 20 minute drive. Conveniently located minutes from RPI, HVCC, and Siena Colleges. Close to local corporations in Rensselaer Tech Park, as well as Regeneron, NYISO, and Pitney Bowes. Less than an hour away, many entertainment options can be found in Saratoga Springs, the Berkshires, Grafton State Park, Catskill Mountains, and Lebanon Valley Speedway. Local shopping is close by at Crossgates Mall, Colonie Center, downtown Troy and Lee Prime Outlets in Lee, MA. Enjoy complimentary wireless internet access in our bright, spacious guestrooms as well daily housekeeping and access to Planet Fitness. The Fairfield Inn by Marriott Albany-East Greenbush hopes you enjoy our complimentary hot and cold Continental Breakfast with healthy options, waffles, whole fruit and more! ... more   less 

Additional Information about Fairfield Inn Albany East Greenbush

Address: 124 Troy Road, East Greenbush, NY 12061
Region: United States > New York > East Greenbush
Price Range: $157 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Albany East Greenbush 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn Albany East Greenbush Hotel East Greenbush
Fairfield Inn East Greenbush
Fairfield East Greenbush
East Greenbush Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn Albany East Greenbush staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the bottom floor are closest to the coffee bar and breakfast room”
 of 5 bubbles Y7036ZMsarahp, 17 Jan 2017 | Read review
“4th floor for a quieter room.”
 of 5 bubbles Kimssy, 21 Dec 2016 | Read review
“HIgher floor and corner rooms for quiet stay.”
 of 5 bubbles TheLizRusso, 2 Jul 2016 | Read review
“top floor away from the elevator”
 of 5 bubbles PhillyBoy21, 28 Jun 2016 | Read review
“upper floors so you can catch the sunset over downtown Albany”
 of 5 bubbles lout576, 25 Apr 2016 | Read review
5 of 5