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Embassy Suites by Hilton Syracuse

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1,051 Reviews from our TripAdvisor Community

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Showing 1,046: English reviews
Reviewed yesterday NEW

All of the times I stayed at the Embassy Suites there has been optimal facilities and quality of the service. The staff all went above and beyond and made me feel that I was an individual who mattered.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robin S
UTICA
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

If you have stayed at an Embassy Suites then you will know what to expect. Very large two room suites with large bathroom. The rooms are not the height of luxury, but they are nicely decorated and very clean. As usual the living room opens to a very large atrium. The lobby décor is great, and the breakfast is fantastic... More 

Helpful?
Thank UticaTraveler1488
Cape Cod
Level Contributor
8 reviews
3 hotel reviews
Reviewed 2 weeks ago

We travel back to Syracuse, at least, twice a year and staying at Embassy Suites is a major contributor to the success of the weekend. Between the easy on-off to the NY Thruway combined with the easy access to restaurants, shopping, & The University, it makes for a relaxing and enjoyable visit, each time we return. Grandsons ha great time,... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 17gman
Atlanta, Georgia
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago via mobile

Older hotel but nicely modernized to keep up looking good. Nice ambiance down stairs. Please ask for quiet rooms on south side away from highway noise at night. Couldn't stay for breakfast or afternoon snacks but it was offered. Might try Hampton inn nearby next time.

Helpful?
Thank tayla13
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I was extremely disappointed in my stay because of a moldy shower that was so bad that I didn't even take a shower in the morning. I complained at check-out and all I got was an apology. I complained two additional times when I was sent emails asking about my stay and although that was two weeks ago, I have... More 

Helpful?
1 Thank annettei832
Painted Post, United States
1 review
Reviewed 2 weeks ago

Very reasonably priced. The staff was helpful and accommodating. The room was spacious and clean. Very comfortable bed. I was there for a tax conference and the staff handled everything super, nice group of people.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank V417RJpaulag
Mentor
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 weeks ago

I was looking forward to staying at an Embassy Suites, as my husband had stayed at a few and said they were always nice. Both he and I were a little disappointed with this one however. It appears to be an older facility, probably really nice at the time it was built but now it just needs an overhaul. On... More 

Helpful?
Thank peela
Elmira, New York
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

I booked this hotel for a little getaway with my husband. We came in a little after 4pm, and our room wasn't ready (check in is it 3). They put us in another, come to find out it was the wrong one, we had booked a premium king suite, so they moved us. The package we booked included drinks/snacks and... More 

Helpful?
Thank laninseannsmomi
littleton
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

This Embassy Suites is a lovely venue...until you check out the shower walls. There is black mold on the walls. I have multiple sclerosis so this is an issue for me! I also had an 8 am appointment set up with their Sales Manager to check out their convention facilities and he showed up at 8:30. My schedule was tight... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank msfighter
Penn Yan, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Great for roominess of the space. I liked that there was a microwave and refrigerator. I liked that it was a suite which meant that there was more privacy being able to sleep in the back room where the bed was and there was a window that could be opened. It also made it a quieter place to stay since... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank mustbecleanandquiet

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and snacks at our complimentary evening reception. The hotel is conveniently located off the New York State Thruway (i-90) at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, LeMoyne College and Destiny USA. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. ... more   less 

Additional Information about Embassy Suites by Hilton Syracuse

Address: 6646 Old Collamer Rd, East Syracuse, NY 13057-1204
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $174 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Syracuse 3.5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Hotels.com, Odigeo, Travelocity and Priceline so you can book your Embassy Suites by Hilton Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites
Hotel Style:
#4 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Syracuse staff and other travellers.
5 questions
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North Adams, Massachusetts
over a year ago
Boston, Massachusetts
1 month ago
Boston, Massachusetts
1 month ago

See all questions (5)

Questions? Get answers from Embassy Suites by Hilton Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the road noise, higher up.”
 of 5 bubbles peela, 13 Nov 2016 | Read review
“Ask for a room at the back of the hotel and not overlooking the breakfast area if you like to sleep in a bit.”
 of 5 bubbles micekfamily, 2 Nov 2016 | Read review
“Go with a king-room on the top floor in the premium suites!”
 of 5 bubbles nickff302, 12 Oct 2016 | Read review
“Stay away from side of hotel that is near the expressway.”
 of 5 bubbles AF5612, 27 Sep 2016 | Read review
“Great breakfast, housekeeping service is horrible. Be ware of your valuables. No safe in room and items may get stolen.”
 of 5 bubbles Rosa0224, 16 Sep 2016 | Read review
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