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Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

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Traveller (9)
Room & Suite (16)
Dining (4)
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“hi express”(5 reviews)
“home depot”(3 reviews)
“front desk”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Dewitt (Syracuse)
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Offers from Holiday Inn Express Hotel & Suites Dewitt (Syracuse)
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (253)
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11 - 15 of 252 reviews
Reviewed 29 March 2017 via mobile

This hotel was pretty clean, with a very large room. Front desk staff was nice but not overly friendly. The breakfast area was clean and had hot and cold options. The breakfast lady was extremely friendly. The only disappointment was the pool. It was freezing...More

Thank 1980rebel
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse)Responded 11 May 2017

Hi 1980rebel, Thank you staying with us and for taking the time to provide your feedback. I appreciate your kind comments about our rooms and staff. On the other hand, I sincerely apologize for any inconvenience you may have experienced with our pool area. Rest...More

Reviewed 28 February 2017

We stayed overnight and our experience was excellent! The staff was welcoming, room is just lovely, very clean bathrooms, good free breakfast, air conditioning works great and it met all my needs during my stay while visiting SUNY ESF with my son.This hotel was about...More

Thank SparksgirlNy
Response from Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse)Responded 8 March 2017

Hello SparksgirlNy, Thank you for sharing your experience on TripAdvisor. We are glad to hear that you enjoyed your stay and the area while you were in Syracuse. We hope to see you again should your son choose to go to ESF. Best Regards, Ed...More

Reviewed 27 January 2017 via mobile

I stay here a few times a year and it's always a nice experience. The front desk guy Bryk is a nice guy that always makes me feel welcome. The hotel is well kept and clean, and the staff is always in their game.More

Thank kennykid523
Response from Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse)Responded 8 March 2017

Hello Kennykid523, We always always look forward to having you as our guest. I have shared your comments with Bryck and he is very appreciative of the kind words you had to say about him. The team will continue to work hard to ensure you...More

Reviewed 24 January 2017 via mobile

I stopped here while traveling through town on business. The staff was very helpful. The rooms were clean and comfortable. The prices were reasonable and it was in a good location for my travel experience. I would not hesitate to return.

Thank Derek V
Response from Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse)Responded 27 January 2017

Hello Derek V, We are sooo glad you stopped at our hotel while traveling through the area. We hope to see you again should your travels bring you to Syracuse in the future. Best Regards, Edward Buczek General Manager

Reviewed 17 December 2016

Property was a little challenging in the dark to find the entrance but once found there was plenty of parking and was well lit. Property close to highway but if you want to eat out you will have a short drive. Upon entering the property...More

Thank panther61
Response from Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse)Responded 21 December 2016

Thank You Panther61 for the OUTSTANDING review of your recent stay with us. We are happy to hear that you enjoyed everything our hotel has to offer. Bryck does a great job with decorating our hotel for every season so we hope you come back...More

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Best Value Properties in East Syracuse, NY
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$118 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in East Syracuse
#5 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in East Syracuse
#5 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (16)
Dining (4)
Pool & Beach (3)
Questions & Answers
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5 September 2014|
Answer
Response from Kathy S | Property representative |
Dear Laurette2, Thank you for your question but I'm afraid I don't see a guest who made comments regarding your question. Is it possible that it's a different hotel? I am happy to research this further if necessary. Thank... More
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Room Tips
"Check your room rate for all nights .."
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"Inside my room both times I have stayed has been absolutely sound proof. In the Lobby etc was average but I..."
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"bring ear plugs or turn the AC/ heat off before you turn in"
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"Higher rooms and front of building, you can see car, people coming and going and quieter."
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