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Courtyard Syracuse Carrier Circle

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193 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Westborough, Massachusetts
Reviewed 1 week ago

This hotel is well maintained. Its near the highway but not close to Syracuse. It could be a great (economical) place to stay overnight if you are travelling from Boston to Buffalo/Niagara falls. Rooms were clean and the support staff was very helpful and responsive.

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1Thank Pattabhiraman K
Reviewed 5 weeks ago via mobile

Sub par for Marriott Hotels. Problem with the Wi-Fi and I got no help from the front desk staff. Numerous hotels in the area I would recommend trying another. This hotel is in a good location and there was plenty of Parking.

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Thank FloridaNYSP
Thomas C, General Manager at Courtyard Syracuse Carrier Circle, responded to this review

Good Evening FloridaNYSP, Thank you so much for taking some time to review our hotel. I'm very sorry to hear about the troubles with the Wi-Fi, and then the lack of service to help address the issue. That is not up to our normally high standards, and I will share your comments with our team to help use as a...

Toronto
Reviewed 3 November 2016

I stayed for a single night while traveling through on business. As others have mentioned, the location is excellent; right off the thru-way with a couple of restaurants within walking distance. There is also ample parking. The lobby has been remodeled, and is nice. I would describe the room as just average, not that there is anything wrong with that....

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Thank ToSquareBob1
Thomas C, General Manager at Courtyard Syracuse Carrier Circle, responded to this review

Good Afternoon ToSquareBob1, Thank you for so many kind words about the hotel. I'm glad you were able to enjoy the property, and that a member from our wonderful staff was able to assist when you did encounter a concern. We hope to see you back on property when you travel to Syracuse. Sincerely, Thomas C. General Manager

Morris County, New Jersey
Reviewed 31 October 2016

There are many hotels around Carrier Circle. This is one of the older ones, but has been renovated. The common areas have been renovated and look like the newer Courtyards. The room was smaller than expected, but had all the needed amenities. Being an older hotel, we thought the hall noise was a little loud and the hotel wasn't even...

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Thank TravelingDeb4
Thomas C, General Manager at Courtyard Syracuse Carrier Circle, responded to this review

Good Afternoon TravelingDeb4, Thank you so much for reviewing our hotel. I'm glad you overall enjoyed our hotel, and I appreciate you taking some time to review it. The hotel was recently renovated in both the public spaces and guest rooms in November 2011. Your comments regarding the noise will certainly be looked into, and corrected as necessary. Thank you...

New York
Reviewed 31 October 2016 via mobile

Conveniently located about 10 min from airport and among other mid-tier hotels and restaurants. Property is new, neat and clean and the staff are friendly. Breakfast and Starbucks located inside are really good. Room is clean and tastefully decorated. If you're a runner, reasonably safe, well lit and flat area. Close to Thruway, but insulation is good so didn't hear...

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Thank CameraEye
Easton, Pennsylvania
Reviewed 28 October 2016

The French toast offered at breakfast was good. Hospitable staff except for the lady at the front desk who checked me in on Thursday night 10/27/2016 at approximately 8PM. Caucasion, long black hair, young- she was not wearing a name tag. This lady was not polite at all. When I told her that I had a hard time sleeping in...

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Thank veryveryverybusymom
Thomas C, General Manager at Courtyard Syracuse Carrier Circle, responded to this review

Good Morning Veryveryverybusymom, Your review and feedback is very helpful. Being a parent myself, I can understand the importance of getting a good night's rest, especially when away from home. I was pleased to hear you enjoyed the breakfast and the hospitable staff. I will be sharing your comments with our Front Desk team, as all guest requests are important...

Reviewed 6 October 2016 via mobile

Always clean super comfortable Beds. I love the White sheets and comforter.Always a plus for us. Room had no microwave but I don't use it anyway but thought it to be helpful knowledge. No luggage rack👎.Extremely clean carpeting and ample towels and washcloths.Clean cozy sofa ( pullout). Great room great stay. If you're hungry there is a RUBY TUESDAY and...

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Thank Ghana5
Winchendon, Massachusetts
Reviewed 30 September 2016 via mobile

Stayed here overnight prior to traveling home. Check in was quick and painless! There was even a group of men soccer players who were so quiet you didn't even know that they were there on the same floor. The woman on the overnight was exceptionally polite even at 330 in the morning!! Very clean and maintained place. Liked the fact...

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Thank Mary M
Reviewed 26 September 2016 via mobile

We stayed in this hotel while celebrating a birthday in Syracuse so that we would not have the burden of driving home. The hotel was very clean and well kept, and the front desk did their best to accommodate our wishes to be near the pool which was literally around the corner from our room, however it was a slow...

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Thank Dakota V
New York City, New York
Reviewed 22 September 2016

The check in/out was easy, stayed for 2 nights as part of a group. Rooms were clean and comfortable. Lobby cafe was convenient as was the snack corner by the front desk. The place was busy and it was quiet.

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Thank TimeTraveler0123_10

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Syracuse Carrier Circle

Address: 6415 Yorktown Cir, East Syracuse, NY 13057-1245
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $148 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Syracuse Carrier Circle 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Syracuse Hotel East Syracuse
Courtyard Hotel East Syracuse
Courtyard East Syracuse
East Syracuse Courtyard
East Syracuse Marriott
Hotel Style:
#3 Romantic Hotel in East Syracuse
#6 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Syracuse Carrier Circle staff and other travellers.
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Questions? Get answers from Courtyard Syracuse Carrier Circle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room away from the highway side of the hotel.”
 of 5 bubbles TravelingDeb4, 31 Oct 2016 | Read review
“Higher floor rooms (3 floors in hotel) tend to be nice.”
 of 5 bubbles Forfeitboy, 10 Aug 2016 | Read review
“Interior courtyard facing room, higher floor for privacy, but no chairs for balcony. Long hallways, elevators located far from lobby.”
 of 5 bubbles 362ryanh, 1 Aug 2016 | Read review
“The higher the better, no one stomping overhead. Saw 2 dogs, not sure if they were welcomed or smuggled in?!”
 of 5 bubbles lindamU1193CC, 18 Jun 2016 | Read review
“Ask for a room on the courtyard”
 of 5 bubbles SuperVisor1000, 14 Dec 2015 | Read review
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