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CrestHill Suites Syracuse

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550 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Charlotte, NC, United States
Reviewed yesterday NEW

Location: Close to the NYS Thruway (I-90) and I-81, as well as the airport. A short drive to a variety of restaurants. Facility: The exercise room has several pieces of equipment; quite adequate for most folks. Swimming pool in season, as well as a pleasant courtyard. There's a hot and cold breakfast buffet with a nice variety. Two PC's and...

Thank John W
Reviewed 26 April 2016 via mobile

I've been staying at the Cresthill for 15 years. We lived there for 3 months when we sold our house in Manlius and continue to stay each time we come to Syracuse The staff is always courteous and go out of their way to make your stay a " home away from home" experience. We are always greeting by name...

Thank juicyfruit909
About Hotel's Favourite Review
John T, General Manager at CrestHill Suites Syracuse, responded to this review

juicyfruit909, Thank you so much for the great review! We're very happy to have had you stay with us the past 15 years and are pleased to hear you consider this your home away from home. We know we'll be seeing you soon! Sincerely, John and staff

Reviewed 5 days ago NEWvia mobile

We were visiting the area to see colleges. Evelyn greeted us warmly and was very helpful in restaurant recommendation. The hotel is being renovated. We were not impacted but you may want to check before booking. Room could have been a little cleaner (crumpled paper by nightstand ) nothing major. Would stay here again.

Thank bcckphillips
Ilion, New York
Reviewed 2 weeks ago

Had another wonderful stay. The breakfast was not all too exciting this time and our bathtub did not drain properly. That being said we do and will continue to stay here. The staff is wonderful but we do miss Leo as do other travelers and the staff. We wish Leo all the best in his retirement. he is someone that...

Thank Jeff F
Ottawa, Canada
Reviewed 3 weeks ago

We were greeted very warmly by the lovely Amanda when we got there. It's like our home away from home. Our rooms were spotless and we love the new hardwood floors in 106. The breakfast was amazing! There was a good selection to choose from. From the make your own waffle bar to the home fry patties, the bacon, two...

Thank Pierre G
Buffalo, New York
Reviewed 4 weeks ago via mobile

The rooms are nice and very clean like a small apartment with separate living area and kitchen. They offer a limited but decent breakfast and also some food for a social hour at 5:30 PM. Free laundry facilities. The fitness room is small but adequate.

Thank 1JHH
John T, General Manager at CrestHill Suites Syracuse, responded to this review

1JHH, We appreciate the 5-star review! Our housekeeping team will be happy to hear you found your room to be nice and very clean. We're also glad you were able to enjoy our complimentary hot breakfast and our evening social hour. Please come and see us again soon. Sincerely, John T General Manager

Cleveland, Ohio
Reviewed 31 October 2016

At Cresthill, I was treated as if a guest in someone's home and the accommodations were clean, comfortable and more than I expected. However, I did have a huge problem before I ever arrived that the hotel went above and beyond to correct. I always want to make reservations directly with a hotel and in this case, I believed I...

Thank lincolnofflead
John T, General Manager at CrestHill Suites Syracuse, responded to this review

lincolnofflead, Thank you for the kind words, and 5-star rating. It's great to hear you had a wonderful stay at our property. We're very happy to have gotten everything straightened out with your reservations and look forward to seeing you again the next time your travels bring you to the Syracuse area. Sincerely, John T General Manager

Pensacola, Florida
Reviewed 29 October 2016

Love hotels when they allow dogs (they do but in designated rooms). Very clean, spacious and well appointed rooms. The grounds are well manicured and large, our dog could romp a bit (on leash of-course). When we drive long distances small things like more room or able to walk our dog matters. Breakfast was just ordinary. We paid $145 with...

Thank D G
John T, General Manager at CrestHill Suites Syracuse, responded to this review

D G, Clean, spacious, and well appointed--that is what we like to hear! We're glad you and your dog enjoyed your time at our property. Thank you for taking the time to review our hotel and we hope you consider us again during your next long road trip! Sincerely, John T General Manager

Reviewed 23 October 2016 via mobile

I can't say enough nice things about this hotel! Honestly, I was nervous about booking here because i have never heard of their hotel. After reading some reviews on trip advisor, I thought I'd give it a shot. I don't think I will be able to stay anywhere else when I come to Syracuse now! When I checked in, Evelyn...

Thank JulieBean1
John T, General Manager at CrestHill Suites Syracuse, responded to this review

JulieBean1, 5-star review! We really appreciate all the kind words. Evelyn, Alexis, Jill, and the rest of the team do a great job and they'll appreciate reading your feedback. We're already looking forward to your next stay with us! Sincerely, John T General Manager

Charlottetown, Canada
Reviewed 23 October 2016

The pet friendly hotels in Syracuse seemed either to be dumps or ridiculously priced. This one was $98 US. They also charge $15 per pet, but it is SOOOO worth it. One hotel I investigated here had a $75 per pet fee! The hotel is in east Syracuse and very easy to reach from the interstate. The room I had...

John T, General Manager at CrestHill Suites Syracuse, responded to this review

PEIOAD, Thank you very much for the great review! You described our suites perfectly and it's so nice to hear you found the room to be immaculate and the breakfast to be lovely. Our team works hard and we really appreciate the feedback. Please come and see us again the next time you're in the Syracuse area. Sincerely, John T...

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Dr, East Syracuse, NY 13057-1384
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $106 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Hotel Style:
#1 Best Value Hotel in East Syracuse
#2 Romantic Hotel in East Syracuse
#3 Business Hotel in East Syracuse
#3 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Syracuse staff and other travellers.
6 questions
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Port Colborne, Canada
6 months ago
Syracuse, New York
over a year ago

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Questions? Get answers from CrestHill Suites Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a place more like an apartment rather than a standard hotel room this is the place to go to.”
 of 5 bubbles PierreG629, 15 Nov 2016 | Read review
“The suite has a nice fold out couch in a separate room.”
 of 5 bubbles lincolnofflead, 31 Oct 2016 | Read review
“I had room 108 - very quiet”
  • Full kitchen - very rare!
 of 5 bubbles PEIOAD, 22 Oct 2016 | Read review
“If you have allergies to animals stay on the second story”
 of 5 bubbles Cam616, 10 Aug 2016 | Read review
“All rooms were good; can't think of a reason to discount any rooms location.”
 of 5 bubbles Patricia5019, 23 Jul 2016 | Read review
5 of 5
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