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CrestHill Suites Syracuse

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CrestHill Suites Syracuse
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556 Reviews from our TripAdvisor Community

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Showing 548: English reviews
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Reviewed 2 weeks ago via mobile

We stayed in this hotel because they accept dogs. Carpets were dirty but our room was clean though worn. We were comfortable and our Goldie was thrilled and we met some lovely people as well as experienced good service. Met some delightful people who were quilting bee hosted by the hotel

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Helpful?
Thank 52,725,272
John T, General Manager at CrestHill Suites Syracuse, responded to this review

52725272, Thank you for taking the time to review our property. We're happy to hear you were comfortable during your stay and experienced good customer service. We hope you come back and see us again. We are almost finished putting in brand new carpet throughout the entire hotel. Thanks again! John General Manager

Reviewed 3 weeks ago via mobile

I have never stayed in a hotel suite this nice for the price ever. Full apartment size kitchen with plenty of storage space. A small living room, breakfast bar/desk, king size bed and bathroom. Complimentary breakfast every day and social hour Monday through Friday at 5:30 PM with different snacks provided.

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Helpful?
Thank James H
John T, General Manager at CrestHill Suites Syracuse, responded to this review

James H, Thank you for the 5-star review. We're glad you liked the suites and were able to enjoy our hot breakfast and light social hour. Please come and see us again real soon! Sincerely, John T General Manager

Reviewed 3 weeks ago via mobile

Family stayed for two nights but will not be back. The place is worn, dirty and in ill-repair. Renovations are currently underway which did not add to the atmosphere to say the least. There are several better suite options very nearby and we'll try those next time.

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Helpful?
Thank Jasper3962
John T, General Manager at CrestHill Suites Syracuse, responded to this review

Jasper3962, Thank you for reviewing our property. We're sorry you had to stay at our property during renovations. It is a necessary step for improving our hotel and we're confident you'll be pleased with the improvements should you choose to stay with us again. Just so you know, renovations should be completed within the next two weeks or so. Sincerely,...

Reviewed 18 January 2017

I have stayed in MANY hotels/motels in my life…and NEVER have I been so impressed with my lodging that I’m actually LOOKING for a reason to stay in Syracuse, so that I can visit this wonderful establishment again! Our visit to Syracuse was for my son to have a routine day surgery, we determined that we’d arrive in Syracuse the...

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Thank waynewP5738SV
John T, General Manager at CrestHill Suites Syracuse, responded to this review

waynewP5738SV, Thank you for the great review! 5-stars is what we strive for and we're happy to hear that everything was perfect during your stay! We hope you find that reason to visit again real soon. Sincerely, John T General Manager

Hopewell Junction, New York
Reviewed 31 December 2016

We stayed here during family week end at my daughters school. The staff was super nice, rooms were clean.It was a great price with decent breakfast. The only complaint I had was the room we were in was directly over the front entrance. It was very windy and every time the door opened it then slammed shut. Waking us several...

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Thank dealia19
Marietta, Georgia
Reviewed 26 December 2016

The good: After a very long drive, and disappointment through out 81 we were looking for a hotel to crash. Well all of the hotels were over 70 dollars, and as a shot I contacted the hotel. Wow the overnight clerk was really nice and told us to come in, and a room was ready for me. It made a...

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Thank mnellis30067
Charlotte, NC, United States
Reviewed 7 December 2016

Location: Close to the NYS Thruway (I-90) and I-81, as well as the airport. A short drive to a variety of restaurants. Facility: The exercise room has several pieces of equipment; quite adequate for most folks. Swimming pool in season, as well as a pleasant courtyard. There's a hot and cold breakfast buffet with a nice variety. Two PC's and...

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Thank John W
Kingston
Reviewed 4 December 2016 via mobile

We were visiting the area to see colleges. Evelyn greeted us warmly and was very helpful in restaurant recommendation. The hotel is being renovated. We were not impacted but you may want to check before booking. Room could have been a little cleaner (crumpled paper by nightstand ) nothing major. Would stay here again.

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Thank bcckphillips
Ilion, New York
Reviewed 22 November 2016

Had another wonderful stay. The breakfast was not all too exciting this time and our bathtub did not drain properly. That being said we do and will continue to stay here. The staff is wonderful but we do miss Leo as do other travelers and the staff. We wish Leo all the best in his retirement. he is someone that...

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Thank Jeff F
Ottawa, Canada
Reviewed 16 November 2016

We were greeted very warmly by the lovely Amanda when we got there. It's like our home away from home. Our rooms were spotless and we love the new hardwood floors in 106. The breakfast was amazing! There was a good selection to choose from. From the make your own waffle bar to the home fry patties, the bacon, two...

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Thank Pierre G

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Dr, East Syracuse, NY 13057-1384
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $106 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Hotel Style:
#2 Romantic Hotel in East Syracuse
#3 Business Hotel in East Syracuse
#3 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Syracuse staff and other travellers.
6 questions
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Port Colborne, Canada
9 months ago
Vineland, New Jersey
over a year ago

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Questions? Get answers from CrestHill Suites Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Evelyn, she's handle EVERYTHING!”
  • Living Room in Double Room Suite
  • Beautiful, comfortable KING bed!
  • Queen Bed in 2nd Bedroom (I took the pillows)
  • Kitchenette
 of 5 bubbles waynewP5738SV, 17 Jan 2017 | Read review
“The rooms are really nice, however signage to the hotel needs to be bigger and well lit.”
 of 5 bubbles mnellis30067, 26 Dec 2016 | Read review
“If you want a place more like an apartment rather than a standard hotel room this is the place to go to.”
 of 5 bubbles PierreG629, 15 Nov 2016 | Read review
“The suite has a nice fold out couch in a separate room.”
 of 5 bubbles lincolnofflead, 31 Oct 2016 | Read review
“I had room 108 - very quiet”
  • Full kitchen - very rare!
 of 5 bubbles PEIOAD, 22 Oct 2016 | Read review
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