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Hilton Garden Inn Syracuse

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Hilton Garden Inn Syracuse
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550 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Syracuse
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Showing 544: English reviews
Whitesboro, New Jersey
Reviewed 16 March 2017

Our king bed room had a not so pleasing body odor in it 213 and 215 had little red ants in the beds. Completely exhausted from are drive and day activities this was an extreme disappointment.. We have stayed at Hilton garden in Ridgewood New Jersey and this location is immaculate, extremely clean,and no odors! They tried charging us 3...

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Helpful?
Thank missyz2017
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. Our maintenance staff checked with our pest control company and found no signs of any red ants. We would be more than happy to explain all...

Reviewed 15 March 2017

Dining experiences a special treat, dinner with incredible bacon-wrapped scallops, fine breakfast with good selection, perfectly prepared, nice bar, very friendly and helpful staff, reserved very good room in advance, a plus, and location is perfect for stay en route from Ohio to Massachusetts.

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Thank raymonds609
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your recent review with Trip Advisor. We appreciate your feedback on your stay with us. I am happy to hear that you did enjoy your stay and found your dinner delicious. We always look forward to your visits with us.

Rockland NY
Reviewed 12 March 2017 via mobile

The hotel is clean and the staff are friendly and helpful. A couple of miles off of I-87, but reasonably priced. The goose pub is quant and has an old world feel to it. Burgers are Big, as are the salads. The wings and bacon scallops are good. Good place to spend s night on a cold winter evening.the room...

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Thank neilbd
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel and our restaurant. Our Wild Goose Pub restaurant helps set us apart from other hotels. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

New York City, New York
Reviewed 3 March 2017

This hotel was not very close to my daughter's school, but the stay was great. Next time we are going to try the other Hilton on Erie Boulevard. .Being an Hilton Honors member is an awesome experience

Review collected in partnership with Hilton Garden Inn
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Thank Angia H
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

Reviewed 28 February 2017

Second time I have stayed here and it was very friendly atmosphere. Also no surprises which is what I like when traveling once a week. It's nice having the restaurant on the property considering many hotels have dropped on-site dining.

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Thank charlessS2041QC
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your recent review with Trip Advisor. We appreciate your feedback on your stay with us. I am happy to hear that you did enjoy our friendly atmosphere and our restaurant. We always look forward to your visits with us.

Modena, New York
Reviewed 28 February 2017

This hotel was excellent. Rooms are very clean and are modern. No noise to disturb your rest. From check in to check out. The restaurant was more than adequate and pricing is reasonable. I would recommend this hotel and would stay again when in the area.

Review collected in partnership with Hilton Garden Inn
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Thank Ernie V
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

Cincinnati, Ohio
Reviewed 25 February 2017 via mobile

Travel to Syracuse once a month for business and stay at Hilton Garden Inn. Always an great experience, from morning breakfast to dinner at the on-site restaurant food is always well prepared and excellent. Staff is very friendly. As a business traveler consistency is a bonus and this is what I get here every stay.

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Thank yarslair
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate your kind words about our staff. I will be sure to share your experience with our staff. We look forward to seeing you on your next visit.

Oswego, NY, United States
Reviewed 22 February 2017

Everything about this hotel id perfect. The staff are extremely friendly and professional and everyone treats you like family. The building and rooms are immaculate and are very well kept up. The hot tub in my room was very clean and worked fantastically. But the best part of my stay was the dining room and food. The food was very...

Review collected in partnership with Hilton Garden Inn
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Thank Richard F
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your recent review with Trip Advisor. We appreciate your feedback on your stay with us. I am happy to hear the staff was friendly, professional and treated you like family. This is exactly the kind of service we strive to accomplish at the Hilton Garden Inn Syracuse. I am also happy to know that you enjoyed your...

Liverpool, New York
Reviewed 15 February 2017

Perfect check in and upgrade which was absolutely wonderful for the kids. Went swimming and on our way back noticed that my daughter, which fell in the elevator has bite marks and was swelling up before my eyes. Painful night but overall minus that every thing else was good

Review collected in partnership with Hilton Garden Inn
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Thank jfharvest
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and are glad you thought the check in was perfect. I am very sorry for your daughter falling in the elevator and having bite marks. I take all potential issues with the hotel seriously. I immediately had our maintenance staff as well as...

Halethorpe
Reviewed 6 February 2017

The service at this hotel was great. Our room was clean and spacious. Hotel conveniently located near I-90. Breakfast was great, staff there was so nice, very eager to help. Lots of free parking available too.

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Thank lindsayb956
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. Our staff truly cares about making our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $158 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
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Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Business Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Syracuse staff and other travellers.
6 questions
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Buffalo, New York
over a year ago
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Liverpool, New York, United States
8 months ago
Albany, New York
10 months ago
Rock Hill, New York

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Questions? Get answers from Hilton Garden Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location, spacious rooms”
lindsayb956, 5 Feb 2017 | Read review
“Rooms next to the elevator may be louder.”
tweedybird26, 31 Oct 2016 | Read review
“Definitely go for a room with two queens on the 2nd or 3rd floors. Away from the lobby noise.”
  • Nice Queen Beds
  • Fridge, Keurig, and Microwave
PMD-321, 10 Sep 2016 | Read review
“Room on the entrance side are much better :)”
Y4155FFadrianag, 26 Jul 2016 | Read review
“Join Hilton Honors and pre choose your room with the app”
TonyS1950, 6 Jul 2016 | Read review
5 of 5