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    Craftsman Inn

    7300 E Genesee St, Fayetteville, NY 13066-1342
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    08/10/2017 09/10/2017
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    Traveller (44)
    Room & Suite (15)
    Dining (5)
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    Overview
    • Excellent27%
    • Very good33%
    • Average21%
    • Poor13%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (187)
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    51 - 55 of 186 reviews

    Reviewed 28 July 2016

    When moving our daughter into college we found this gem. The rooms are extremely comfortable. The staff is very helpful. The location is easy to get to and access to the highways are very easy . They also have rooms that are pet friendly which...More

    Thank Jacqueline R
    Response from RandyMalone, General Manager at Craftsman InnResponded 30 July 2016

    Thank You for the lovely comment about our staff. They genuinely are kind and eager to help. And thank you for mentioning our great location- a comfortable neighborhood setting with great shopping right across the street, but as you say, easy access to the highway...More

    Reviewed 29 May 2016 via mobile

    Here for a nearby wedding. Helpful, friendly front desk staff. Maintenance needs to be improved: hallway and room carpets are stained, bed skirt ripped and not too clean, a/c in friend's room completely nonfunctional and ours very noisy, drapes hanging off rod. Bed comfortable enough....More

    1  Thank NYtraveler_90_12
    Response from RandyMalone, General Manager at Craftsman InnResponded 1 June 2016

    Thank you for taking the time to offer your critique of your stay. Our apologies for the shortcomings that you mention. You are correct that we had a perfect storm of weather conditions this past weekend that saw several of our room air conditioning units...More

    Reviewed 19 May 2016

    This is an older dated hotel, with large pleasant suite rooms in the building containing the restaurant. Bed very comfortable, living room very spacious with couch, coffee table and chairs. We had a party to attend in Manlius so it was much more convenient than...More

    1  Thank stangina
    Response from RandyMalone, General Manager at Craftsman InnResponded 22 May 2016

    Our thanks for the kind words. Our location in the Eastern suburbs allows our guests to be downtown in 15 minutes, and at Green Lakes in 5! And we do have great shopping and dining right across the street from The Craftsman, as well as...More

    Reviewed 15 May 2016 via mobile

    We have stayed at this property before, and I'm not sure why these little things bothered me this time? Things like no coffee left in the am, no ice in the ice machine (not to mention a very lousy location to find!), no ironing board...More

    Thank gcorbust
    Response from RandyMalone, General Manager at Craftsman InnResponded 17 May 2016

    Thank you for taking the time to give us your feedback. Your heading says it all; the details of your stay are what creates the lasting impression. I will share the points you make with our staff, and we will be sure to use them...More

    Reviewed 2 April 2016 via mobile

    I was somewhat concerned because of the mixed reviews of this property but I was delighted with our suite which had been renovated recently. The restaurant on site the Limestone Grill was also excellent for dinner and breakfast with the service outstanding.More

    1  Thank Rosemary02632
    Response from RandyMalone, General Manager at Craftsman InnResponded 5 April 2016

    Thank you for giving us the opportunity to take care of you. While there have been concerns in the past, the age and wear of the property that generated the vast majority of the mixed reviews are being addressed.And there are more improvements to come!...More

    Parkview Hotel
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$108 - US$167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 77
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Orbitz, Booking.com, Hotels.com, TripOnline SA, Hotwire and getaroom.com so you can book your Craftsman Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Fayetteville
    • Also Known As
    • Craftsman Hotel Fayetteville
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    Traveller (44)
    Room & Suite (15)
    Dining (5)
    Hotel & Grounds (28)
    Bathroom (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Links at Erie Village
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    2.95 km away
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    Ask a question
    Questions & Answers
    Andrea H
    7 September 2016|
    AnswerShow all 2 answers
    Response from NYtraveler_90_12 | Reviewed this property |
    The room itself and the bathroom were clean, though the window covering and bedskirt were torn. Hallway carpeting when we were there was stained. Lobby area was clean.
    1
    Vote
    Andrea H
    7 September 2016|
    Answer
    Response from Rosemary02632 | Reviewed this property |
    Sorry that I didn't see this question sooner Andrea. I hope you had a nice stay wherever you chose to go. BTY yes it was very clean.
    0
    Votes
    Room Tips
    "all the rooms are fine!"
    Read review
    "I was on the first floor on the side - no noise there."
    Read review
    "The TV and its remote needed to be upgraded."
    Read review
    "Maid services was excellent and the bed was cozy to sleep on. The Craftsman Inn is in a prime location..."
    Read review
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