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IHG Army Hotels on Fort Drum, Fort Drum Inn

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IHG Army Hotels on Fort Drum, Fort Drum Inn
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39 Reviews from our TripAdvisor Community

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There are newer reviews for IHG Army Hotels on Fort Drum, Fort Drum Inn
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Showing 39: English reviews
1 review
Reviewed 1 August 2015

First off the young lady with glasses that worked at the desk was very nice and polite, didn't get the opportunity to try the breakfast since i was out the door before it was ready but the room I got was close to the exits which was a good thing internet was slow the wifi connection wouldn't hold on my... More 

Helpful?
Thank Tha M
MidWest
Level Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 14 July 2015

Not much from the outside, but the minute you open your room door you are in for a real treat. Much larger rooms for the money than most suites, absolutely SPOTLESS and the staff is top-notch. I like to soak in a tub of hot water, and are you in for a treat! The tubs run 6"-8" deeper than any... More 

Helpful?
Thank naivevictim
Christy Z, General Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Thank you so much for the kind review! We are so glad that you had a great time and enjoyed your stay! We look forward to welcoming you back again! Christy Zawatski General Manager More 

Colorado Springs, Colorado
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 July 2015

Arrived in the area for the 4th of July and only needed a one night stay. We were a family of 4 (2 kids ages 8 & 6). Nice breakfast of waffles, sausages, juices, coffee, cereal, bagels, toast, fruit and yogurt. The only issues were the alarm clock did not work and there was some sort of pet fur on... More 

Helpful?
1 Thank edmancs
El Cerrito, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2014 via mobile

Nothing out of the ordinary. The army hotels are mostly on their way to becoming better with the IHG contract...but there are still the typical Army conditions you have come to know. The rooms are basic, clean, but worn. There is no elevator and the hallways are dark and typical of the officer barracks I have been living in. You... More 

Helpful?
Thank DrMikeBayArea
ArmyHotelGM, General Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Thank you for your feedback. You are correct that we will undergo a complete renovation in the future like other IHG Army Hotels. While we have made several upgrades with bedding, mattresses, TV's, and bath towels, there is more to do with a full renovation. We are looking forward to it and we hope that you will join us again.... More 

Pisgah Forest, North Carolina, United States
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 September 2014 via mobile

Stayed two nights at the Fort Drum Inn with my husband and his parents. We each had our own room. The handicap room worked well for his parents, but there was a tub in the room. A shower chair was provided. Staff was very friendly, room was very clean. Breakfast was Okay. Nothing fancy, but nicely decorated. Definitely worth the... More 

Helpful?
1 Thank Stephanie G
ArmyHotelGM, General Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Thank you so much for your comments. We're happy that you enjoyed your stay here at IHG Army Hotels - Fort Drum. We hope to accommodate you again in the future! Christy Zawatski General Manager More 

Canton, New York
Level Contributor
5 reviews
Reviewed 21 August 2014 via mobile

When I checked in I got an upgrade due to that I am a holiday inn rewards member. I completely forgot about this fact but got a room with two queen beds instead of a single queen. It was just me for business so I had more room than I knew what to do with. There was a comfortable chair,... More 

Helpful?
Thank Justin C
ArmyHotelGM, General Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Thank you for posting a comment regarding your recent stay with us. Thank you for describing your room and the area. We will be renovating in the future to provide a better hotel to our guests, but I'm glad we met your expectations. That's a great tip that you provided regarding the walking trail! We also have belts available for... More 

Ridgeway, South Carolina
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2014

It's the same Inn at Ft Drum, but the rooms have been upgraded with nicer furnishings. The rooms are spacious and my bed was very comfortable. The furnishings are newish and cable TV is great. There is a hot breakfast provided which is a big plus. The staff is very nice and helpful. The desk runs a mini pantry so... More 

Helpful?
Thank Romadfox
ArmyHotelGM, General Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Thank you very much for the positive review! Your valuable feedback is appreciated by the hotel and other guests. We look forward to serving you again in the future! More 

Ewa Beach, Hawaii
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 June 2014 via mobile

We stayed here for 6weeks when we first arrived at Drum so naturally we chose to stay here again 5 yrs later when we PCS'd. The decor has not changed at all. However the rooms have much better beds, pillows and linens. Everything else is the same. Right down to the funky odors in the hallways. When we first checked... More 

Helpful?
Thank Denise M
ArmyHotelGM, General Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Thank you for taking the time to post regarding your visit to Fort Drum. We assumed operations of the Fort Drum Inn just over a year ago. While we have made many immediate imrpovements, renovations totransition to a Holiday Inn Express are still coming. I look forward to having the opportunity to welcome you back Christy A Zawatski More 

Marlton
Level Contributor
3 reviews
Reviewed 14 April 2014 via mobile

When we decided to stay within 10 min of my son's barracks, we chose the IHG Hotel vs the other higher star hotels in Watertown and it was a great decision! When we first pulled up, I was very skeptical as I am used to the Hilton's. It looked like barracks and oh my was I ever disappointed.....but, not for... More 

Helpful?
Thank Butch M
Dallas, TX
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 April 2014

We were here with our adult children while they get settled at Ft. Drum. Our room was $64 a night, plus taxes, which was quite reasonable, I thought. The rooms are quiet and HUGE! It's not a new hotel so some things are a little dated, but everything was clean. The bedding and towels are nice and the doors are... More 

Helpful?
Thank retired51Dallas_TX

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Welcome to IHG Army Hotels on Fort Drum. Fort Drum is Home of the 10th Mountain Division (Light Infantry), located in northern New York's picturesque North Country. The installation is in the middle of one of the most historically unique and geographically beautiful areas of the United States. Fort Drum is approximately 30 miles from Canada, with the Great Lakes to the west, the Adirondack Mountai ... more   less 

Additional Information about IHG Army Hotels on Fort Drum, Fort Drum Inn

Address: PoValley Road, Bldg. P-4205, Fort Drum, NY
Region: United States > New York > Fort Drum
Number of rooms: 111
Also Known As:
Fort Drum Hotel Fort Drum
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Questions & Answers

Questions? Get answers from IHG Army Hotels on Fort Drum, Fort Drum Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator, so ask for a 1st floor room if that is an issue.”
 of 5 bubbles Sonia719, 19 Sep 2016 | Read review
“Got a room by the exit which was very convenient.”
 of 5 bubbles 77tham, 1 Aug 2015 | Read review
“The Inn is pet friendly. Be sure to request room away from pets for a good night sleep.”
 of 5 bubbles naivevictim, 13 Jul 2015 | Read review
“Try for a first floor room as there is no elevator.”
 of 5 bubbles Romadfox, 26 Jun 2014 | Read review
“Go somewhere else.”
 of 5 bubbles White_thundah, 25 Mar 2013 | Read review
5 of 5