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My family stayed at the Red Roof for a rate that was only half that of the Best Western in Oswego. The room was nicely decorated, and it had a refrigerator and microwave. The bathroom was a bit tight, but had beautiful floors. If all...More
This is the best place you can go to couldn't ask no better!!! Their just like family we appreciate your services. The rooms are excellent and so are you guys. Sincerely, John & Karli ☺☺☺☺ If your in town this is the place to go...More
1 Thank werasd
Thank You very much we appreciate you and your business. Hope to see you again in the future.
This hotel is in need of serious updaying. Everything functioned, but the water controls in the shower are backwards (hot is cold, cold is hot) the bathroom fan is noisy and not installed correctly, the ceilings are water stained, the carpets are atrocious, and the...More
Thank you for your review. We are actually working on updating and repairing things around the hotel now. We hope that you will consider coming back to stay once the repairs and renovations are complete.
This motel is under upgrade and repair. The first room's heat did not work. They were very nice about switching us to another room. A nuisance, but we handled it. Lovely marble in the bathroom, part of a broken towel rack. Nice breakfast, but room...More
Thank you for your review. As you have stated we are indeed doing some well needed repairs and updates. Once those are completed the issues you had during your stay shouldn't be a issue any more. We hope that you will come back and enjoy...More
rooms were dirty, carpet all stained. There was blood on the pillows and covers, there was a plastic knife and unopened pain patch in the room. There were NO security doors into the hotel, anyone could have entered. No hot water for 30 minutes I...More
Thank Mary S
First of all I would like to apologize for you bad experience in our hotel. When you called
the front desk in respect of two things you pointed out were immediately taken care of
by the housekeepers. Thereafter you were happy. We also mentioned that...More