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See all 5 hotels in Staines

The Swan Hotel

519 reviews
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Traveller (106)
Dining (21)
Room & Suite (15)
Overview
  • Excellent45%
  • Very good29%
  • Average14%
  • Poor6%
  • Terrible6%
Travellers talk about
“the pub”(45 reviews)
“the river”(143 reviews)
“fish and chips”(13 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Pets Allowed
3.0 Star Hotel
All hotel details
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Reviews (519)Write a Review
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220
151
73
34
32
Show reviews that mention
All reviewsthe pubthe riverfish and chipsfew drinkslovely foodlambsunday lunchlovely viewold buildinglovely roomlovely hotelcomfy bedheathrow airportfullersroastascotpint
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11 - 15 of 510 reviews
Reviewed 4 weeks ago

Nicely styled rooms, friendly welcoming staff and a great breakfast with a view of the river. Room temperature was not easily controlled so a bit hot to sleep comfortably or radiator off and then a bit chilly.

Review collected in partnership with this hotel
Thank jogV3272LK
Response from PaulTyrer212, Manager at The Swan HotelResponded 1 week ago

Hi there, Thank you for taking the time to write a review, we are so pleased you enjoyed your stay with us and we hope to see you again soon! all the best for 2018. Kind regards Natasha

Reviewed 4 weeks ago

I've been working in the UK for years and have seen a range of pubs. The Swan offers a great location and a very nice, traditional pub. They have a friendly staff, including Ellisa, the Bar Supervisor who was very knowledgable on the local beers,...More

Thank travelYADAYADA
Response from PaulTyrer212, Manager at The Swan HotelResponded 4 weeks ago

Hi there, Thank you for the great review! I will pass your comments on to Elissa and the rest of the team. Merry Christmas! Kind regards Natasha

Reviewed 4 weeks ago

Room 3 mattress needs to be changed as the edges have gone and bumps lumps in it. Bathroom is on the small side. however much improvement on the décor wi fi great. breakfast good. so overall a good stay.

Review collected in partnership with this hotel
Thank garymN2475OA
Response from PaulTyrer212, Manager at The Swan HotelResponded 4 weeks ago

Hi there, Thank you for the feedback! hope to see you again soon :) Kind regards Natasha

Reviewed 4 weeks ago via mobile

We had visited this hotel many years ago for food and drinks . When we needed to stay in Staines we booked a double room for one night. On arrival the staff were very welcoming and friendly . We had a lovely meal in the...More

Thank Carolyn R
Response from PaulTyrer212, Manager at The Swan HotelResponded 4 weeks ago

Hi there, We are so glad you enjoyed every aspect of what we have to offer here at the Swan! reading lovely reviews like this and being able to pass them on to the team is fantastic! hope you come back and see us some...More

Reviewed 4 weeks ago

We have stayed at the swan hotel before and always found the service very good, the staff are very friendly, and the location is perfect for the town centre, Heathrow, Windsor etc. The hotel is right on the Thames, with the restaurant overlooking river.

Review collected in partnership with this hotel
Thank Steve V
Response from PaulTyrer212, Manager at The Swan HotelResponded 4 weeks ago

Hi there, Thank you for the kind review, we are really glad you enjoyed your stay and we hope you come back and visit again soon. Kind regards Natasha

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$114 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$114 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (106)
Dining (21)
Room & Suite (15)
Pool & Beach (1)
Hotel & Grounds (79)
Bathroom (1)
Questions & Answers
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77027
15 October 2017|
AnswerShow all 2 answers
Response from Maceo2017 | Reviewed this property |
No, they don't. Older buildings are not permitted to add the duct work etc air conditioning would require. But it is rarely needed.
0
Votes
77027
15 October 2017|
AnswerShow all 5 answers
Response from oakdenewatford | Reviewed this property |
No it does not appear to have
0
Votes
dawnylouise
19 July 2017|
AnswerShow all 4 answers
Response from bluedt | Reviewed this property |
In addition to the previous answers, if you want to take something light on the go, Danish pastry, fruit etc., just ask at reception. They are very accommodating.
1
Vote
Room Tips
"All rooms are nice, but the river view is excellent!"
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"Get a room over looking the Thames if possible."
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"Ask for a river view!"
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"Riverside has great views over the Thames"
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