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Mercure London Staines-upon-Thames Hotel

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Traveller (252)
Room & Suite (85)
Dining (6)
Overview
Hotel website
E-mail hotel
Thames Street, Staines TW18 4SJ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Mercure London Staines-upon-Thames Hotel
Special Offer: CHEAPEST ONLINE RATES!
Reviews (823)
Filter reviews
755 results
Traveller rating
176
269
173
88
49
Traveller type
Time of year
LanguageEnglish
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176
269
173
88
49
Show reviews that mention
All reviews thorpe park package deal a river view room the ground floor the hotel car park buffet breakfast bus station an upgrade town centre theme park lovely hotel double room lots of choice free parking stayed here for one night minute drive full english
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1 - 5 of 755 reviews
Reviewed 1 week ago via mobile

Stayed here for 3 nights booked through thorpe park web site. Got a good deal with tickets included and with free breakfast which was nice and plenty to choose from. Lovely spacious clean room with a comfy bed. Stayed in the standard double room. Extra...More

Thank ZAC L
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded yesterday

Dear ZAC L, Thank you for taking the time to write a review. This is very much appreciated. I am happy to read that you had a pleasant stay. We are indeed located very close to Thorpe Park. We do hope we can welcome you...More

Hotel's Favourite
Reviewed 18 August 2018 via mobile

Stayed for one night and arrived quite late. The staff were friendly and took us straight to our room. The ground floor room was decorated really nicely, the bathroom in particular. We ordered room service which was absolutely delicious and good portions for the price....More

2  Thank Lau_alice_Wa
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 20 August 2018

Dear Sarah W, Thank you for taking the time to write a review. This is very much appreciated. I am glad that your stay was satisfactory and the staff friendly. Thank you for the kind comments regarding the room service. We are indeed located close...More

Reviewed 1 week ago via mobile

The hotel has a cafe sitting place by the river which is nice when weather is good. Literally 3 2 mins walk from town centre, very convenient to get around. The free parking for guests is a big advantage considering the closing proximity to town....More

Thank elcharco
Response from MercureThamesLodge, Manager at Mercure London Staines-upon-Thames HotelResponded 1 week ago

Dear elcharco, Thank you for taking the time to write a review. This is very much appreciated. I am glad to read that overall your stay was as expected. We are indeed close to the town centre. My apologies over the water pressure in the...More

Reviewed 2 weeks ago

Room was ok, bathroom was s bit shabby. Could never get TV to work. We had a nice view of the Thames, staff was friendly and helpful. No elevator. So some good some bad. Probably wouldn’t stay there again-town of Staines had little to offer.More

Review collected in partnership with Accorhotels.com
Thank Lisa S
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 weeks ago

Dear Lisa S, Thank you for taking the time to write a review. This is very much appreciated. I am sorry on this occasion we did not meet the expected standard. My sincere apologies over any inconvenience caused. Thank you for your kind comments that...More

Reviewed 3 weeks ago

It is about MY 30 TIMES I Come to your Hotel always enjoying its Location But this time Ihad the feeling this was not enough to balance aging of equipments and POOR QUALITY FOOD for a *** HOTEL . IT DESTROYS THE CHARM .More

Review collected in partnership with Accorhotels.com
Thank Hugues D
Response from MercureThamesLodge, Manager at Mercure London Staines-upon-Thames HotelResponded 3 weeks ago

Dear Hugues D, Thank you for taking the time to write a review. This is very much appreciated. I am sorry that on this occasion we did not meet the expected standard. I will certainly share your feedback regarding the condition of the Hotel with...More

View more reviews
About
Description
Set on the River Thames, this town centre hotel offers 79 en suite bedrooms. Only 3 miles to Thorpe Park and 12 miles to Heathrow with easy connections to Central London, Twickenham and Windsor. The restaurant & More terrace bar offer a panoramic view of the river. . Easy access via the M25, with free parking (30 spaces) & free mooring. Free use of our local leisure centre (Gym, indoor pool & Jacuzzi) Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Suites
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites
Number of rooms
88
Price range
US$82 - US$187 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Thames Lodge Staines Hotel Staines
,
Mercure Thames Hotel Staines
,
Accor Thames Hotel Staines
Location
United Kingdom > England > Surrey > Staines
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites
Number of rooms
88
Price range
US$82 - US$187 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Thames Lodge Staines Hotel Staines
,
Mercure Thames Hotel Staines
,
Accor Thames Hotel Staines
Location
United Kingdom > England > Surrey > Staines
Photos
Traveller (252)
Room & Suite (85)
Dining (6)
Pool & Beach (6)
Nearby
Nearby HotelsSee all 6 nearby hotels
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Premier Inn Staines-upon-Thames Hotel
24 reviews
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Travelodge Staines
380 reviews
.55 km away
Nearby RestaurantsSee all 106 nearby restaurants
Sushi Nara
357 reviews
.28 km away
Momo Cafe
237 reviews
.29 km away
Nostrano Lounge
238 reviews
.28 km away
Turtle Bay
445 reviews
.26 km away
Nearby AttractionsSee all 14 nearby attractions
Staines Bridge
90 reviews
.40 km away
Lino Statue
81 reviews
.52 km away
Vue Staines Cinema
242 reviews
.38 km away
Staines Railway Station
109 reviews
.61 km away
Questions & Answers
Ask a question
Itsitaleigh
17 October 2017|
AnswerShow all 4 answers
Response from gillesh223 | Reviewed this property |
better call directly the Hotel,
0
Votes
hnicholas69
15 August 2017|
AnswerShow all 2 answers
Response from Mary G | Reviewed this property |
Hi I do not think that will be a problem they have a room behind reception to store luggage
3
Votes
hnicholas69
15 August 2017|
AnswerShow all 7 answers
Response from PreacherKane | Reviewed this property |
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
0
Votes
Room Tips
"Just don't go here!"
84805PeterS84
3 weeks ago
Read review
"The corridor would have been a cooler option than the bedroom."
6Bloke6
3 Sep 2018
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"Rooms on level 1 have river facing balcony. You may be able to get one if you request early enough."
ozwanderer2018
2 Sep 2018
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"Don't stay in room 23. Ever."
kellymV3435ZU
28 Aug 2018
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