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30/07/2017 31/07/2017
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    Mercure London Staines-upon-Thames Hotel

    Thames Street, Staines TW18 4SJ, England
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$107
    US$107
    US$107
    Traveller (152)
    Room & Suite (52)
    Dining (7)
    The Stanwell Hotel
    454 reviews
    #1 of 5 hotels in Staines
     
    The Swan Hotel
    427 reviews
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    Travelodge Staines
    268 reviews
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    Overview
    • Excellent23%
    • Very good38%
    • Average22%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “thorpe park” (113 reviews)
    “bus station” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    The Stanwell Hotel
    454 reviews
    #1 of 5 hotels in Staines
     
    The Swan Hotel
    427 reviews
    #2 of 5 hotels in Staines
     
    The Boleyn Hotel
    255 reviews
    #4 of 5 hotels in Staines
     
    Travelodge Staines
    268 reviews
    #5 of 5 hotels in Staines
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (705)
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    There are newer reviews for Mercure London Staines-upon-Thames Hotel
    See the most recent reviews

    171 - 175 of 643 reviews

    Reviewed 20 March 2016 via mobile

    Hotel looks scruffy from outside, reception staff was not helpful didn't advise of check out time had to find out ourselves, not very welcoming. Did not include breakfast so cannot comment. Room lay out and decor was good, had a room with the view of...More

    Thank Jasmine L
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 23 March 2016

    Dear Jasmine. I’m sorry we failed to live up to your expectations. The team and I at Mercure Staines appreciate your feedback, though please inform us about any issues during your stay for us to react to them immediately. Please feel free to contact me...More

    Reviewed 7 March 2016

    2nd stay at this hotel and given the same room over looking the Thames. Overall a good stay for 2 nights. Room good, bed comfortable, bathroom a little on the small side but for 2 nights ok. Would be better if the bath was replaced...More

    Review collected in partnership with Accorhotels.com
    Thank AJH69
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 8 March 2016

    Dear Guest Happy to hear that you enjoyed your stay at Mercure Thames Lodge in Staines. I look forward to your next visit. Kind regards, Eric-Enno Snel

    Reviewed 7 March 2016

    My mother and I were treated to a fantastic high tea by the welcoming team at the Hotel. Although the restaurant was busy, as it was Mother`s Day , our table was ready for us, we had a beautiful view of the River, and the...More

    Thank Shirley V
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 8 March 2016

    Dear Shirley Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed the afternoon tea. I look forward to welcoming you back at Mercure Thames Lodge. Kind regards, Eric-Enno Snel

    Reviewed 4 March 2016

    This is a grim old hotel that has been neglected for years and is in need of either a total refit or knocking down. Accor has obviously acquired it and put it under its catch-all Mercure brand. Though the bathroom was quite new (but missing...More

    Thank clinteastwood01
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 8 March 2016

    Dear Clint Eastwood I am sorry that on this occasion you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating the matter. I am surprised about your comment about breakfast. We serve our breakfast freshly cooked...More

    Reviewed 28 February 2016

    Have stayed here a few times. Overall it isn't bad at all but it isn't that cheap for what you get and each time I leave with a feeling that it could be consistently good in all areas. It is a rambling rabbit warren sort...More

    Thank ThemaceSomerset
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 1 March 2016

    Dear ThemaceSomerset I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Eric-Enno Snel General...More

    The Stanwell Hotel
    454 reviews
    #1 of 5 hotels in Staines
     
    The Swan Hotel
    427 reviews
    #2 of 5 hotels in Staines
     
    The Boleyn Hotel
    255 reviews
    #4 of 5 hotels in Staines
     
    Travelodge Staines
    268 reviews
    #5 of 5 hotels in Staines
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$100 - US$172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, ACCOR, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Mercure London Staines-upon-Thames Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Staines
    • Also Known As
    • Mercure Thames Lodge Staines Hotel Staines ,
    • Mercure Thames Hotel Staines ,
    • Accor Thames Hotel Staines
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    Traveller (152)
    Room & Suite (52)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (102)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
    The Swan Hotel
    427 reviews
    .34 km away
     
    The Boleyn Hotel
    255 reviews
    .35 km away
     
    The Stanwell Hotel
    454 reviews
    3.34 km away
     
    Travelodge Staines
    268 reviews
    .50 km away
     
    Nearby Restaurants
    Sushi Nara
    313 reviews
    .28 km away
    Turtle Bay
    235 reviews
    .26 km away
    Momo Cafe
    208 reviews
    .28 km away
    The Two Rivers Harvester
    540 reviews
    .28 km away
    Nearby Attractions
    Vue Staines Cinema
    181 reviews
    .37 km away
    Staines Bridge
    68 reviews
    .21 km away
    Lino Statue
    53 reviews
    .30 km away
    Staines Railway Station
    92 reviews
    1.43 km away
    Ask a question
    Questions & Answers
    david_farmer_11
    13 March 2017|
    Answer Show all 2 answers
    Response from lucinda242015 | Reviewed this property |
    There are ground floor rooms, I believe, best to call up when booking to clarify
    1
    Vote
    mancx02
    22 January 2017|
    Answer Show all 5 answers
    Response from janinehedges | Reviewed this property |
    Not sure if it is 24 hour room service but if you rang the hotel they'd be able to tell you.
    1
    Vote
    Melissa M
    24 August 2016|
    Answer Show all 6 answers
    Response from Siemcamjude | Reviewed this property |
    They have a fridge in xx
    0
    Votes
    Room Tips
    "Along the Thames - wonderful views"
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    "Go for the first floor, rooms seem in better condition."
    Read review
    "Ask for a river view"
    Read review
    "The river view rooms with a balcony are just lovely"
    Read review
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