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Radisson Hotel Niagara Falls - Grand Island

486 reviews
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Traveller (208)
Room & Suite (83)
Pool & Beach (6)
Overview
  • Excellent19%
  • Very good27%
  • Average24%
  • Poor14%
  • Terrible16%
Travellers talk about
“river view”(13 reviews)
“renovated room”(4 reviews)
“bit dated”(5 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (486)Write a Review
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1 - 5 of 466 reviews
Reviewed 3 days ago via mobile

We stayed here for a hockey tournament. The hotel had nice views of the river as it is situated right beside it. Definitely in a quiet area of town, which is nice. They had a problem with their boiler, which meant no hot water for...More

Thank Traveldude22
Reviewed 4 days ago

Went for a staycation with families and kids. Rooms was very nice and clean. Super comfy bed although the rooms were so hot. Had to have the AC on in February!! And still hot. Pool is huge-could use some upgrades but for kids, totally fine....More

Review collected in partnership with Radisson Hotels
Thank Z6374CK
Reviewed 1 week ago

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Review collected in partnership with Radisson Hotels
Thank michellesK2440MI
Response from CarlsonRezidor, Customer Care at Radisson Hotel Niagara Falls - Grand IslandResponded 1 week ago

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Reviewed 3 weeks ago

I've stayed at some poor hotels before. This one is most certainly one of them. Like the previous review, I too believe the treatment of my credit card is not quite right - charging it before we had even checked out, telling me it would/could...More

Thank dylangh94
Response from Dustin G, Front Office Manager at Radisson Hotel Niagara Falls - Grand IslandResponded 3 weeks ago

Thank you for reaching out to us. We are very sorry to hear that your hotel accommodation was less than ideal due to some issues you encountered, such as your card being authorized before you checked out, condition and cleanliness of the hotel and the...More

Reviewed 4 weeks ago

What's the one thing you look forward to or need to have at a hotel especially when you need to wake up early? A Shower; how would you feel is on a 3 day stay the shower did not work 2 out of 3 days...More

2  Thank Doug C
Response from Dustin G, Front Office Manager at Radisson Hotel Niagara Falls - Grand IslandResponded 3 weeks ago

Thank you for taking the time to review your recent stay with us. Please accept my apologies in regards to the issues you incurred. I can assure you this is not a normal nor acceptable occurrence. I was not able to locate any information or...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$69 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$69 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (208)
Room & Suite (83)
Pool & Beach (6)
Dining (5)
Questions & Answers
Ask a question
Jamie M
30 January 2018|
AnswerShow all 4 answers
Response from Asim S | Reviewed this property |
Bathroom.
0
Votes
Lucy G
27 January 2017|
AnswerShow all 2 answers
Response from chris m | Reviewed this property |
The breakfast was NOT included but available. The view while dining was the best part. You can be served by waiters or self serve at the buffet. Food was good to start the day!
0
Votes
barbburwell
21 September 2016|
AnswerShow all 5 answers
Response from Molly W | Property representative |
The burger special is every Tuesday, Wednesday and Thursday from 5pm-9pm.
0
Votes
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12
Room Tips
"Riverview was cool"
Read review
"Stay Elsewhere !"
Read review
"Choose a room with River View"
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"Lifts are a bit far from reception."
Read review
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