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Radisson Hotel Niagara Falls - Grand Island

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Radisson Hotel Niagara Falls - Grand Island
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299 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Niagara Falls - Grand Island
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Showing 283: English reviews
Calcutta, West Bengal, India
Reviewed 5 August 2015

I am right now in hotel only. I have been booked through Take Tours (service operated by L & L Travels), they booked me in this hotel in Niagara as package. The hotel is pathetic, has small and run down rooms. Air conditioning is not working. Rooms are full of mosquitoes. Very bad experience. I don't recommend the hotel to...

2Thank AlokBajoria
Scott S, General Manager at Radisson Hotel Niagara Falls - Grand Island, responded to this review

Dear AlokBajoria Thank you for taking time to send in your comments about your recent tour stay here at Byblos Niagara. Please accept my apologies for the problem with your air conditioning and the mosquitoes. So I can rectify the situation and prevent further inconvenience, would it be possible to send me your room number and date of stay. I...

Reviewed 4 August 2015 via mobile

We stayed at this hotel as part of our tour from Take Tours (L&L) 3 days 2 nights Niagara and Washington DC tour. Room is ok clean, room 371 is at the other end of the hotel from main lobby. Room did not include breakfast. Overall, good to have an overnight stay and close to Niagara Falls. Hotel has indoor...

Thank Vlai
Scott S, General Manager at Radisson Hotel Niagara Falls - Grand Island, responded to this review

Dear Viai Thank you for staying at Byblos Niagara and letting us know about your stay. We have had a great relationship with L&L Tours for many years and love having their guests stay with us. With so many things to do in Niagara, I hope you will come again to enjoy our hospitality. Again, thank you for staying. Cordially...

Carolina, Puerto Rico
Reviewed 30 July 2015 via mobile

Very good conditions. Silent until the chinesses arrived. Riverview from first floor. Abundant breakfast until the chinesses. I recomend it even when it is far from everything.2 pools. Look nice. Spent only 1 nt but it was comfortable

Thank pilar149
Sherwood Park, Canada
Reviewed 28 July 2015 via mobile

We stayed at this hotel a few days ago as part of a bus tour package. I was very surprised that this was considered a hotel with a higher rating. The hotel room was ok however very run down, obviously needs some upkeep and repairs, especially the bathroom. What was worse though was we were staying on the 6th foot...

2Thank marjruss
Tillsonburg, Canada
Reviewed 27 July 2015

We had stayed here about 6yrs ago when it was a Holiday Inn and loved it. This time we found it just OK. The pros were that the front desk staff was very friendly and helpful when we asked for directions. The lobby was clean and the hotel has two nice pools indoor and out, a nice little bar/restaurant and...

2Thank MegW365
Bengaluru, India
Reviewed 12 July 2015

The check in process was hassle free and we were given a room with a view of the Niagara river. Initial impressions were that the room was clean, but the separator separating the adjoining room wasn't quite insulating with noise seeping in. The bathroom tough clean and well appointed, had problems with the water being either too hot or a...

Thank SarathChandarS
Reviewed 11 July 2015 via mobile

We stayed here last year and again this year as part of a group booking for the Fort Niagara Soccer Tournament. What a difference a year makes! Last year we had a great experience. Rooms were dated but clean, grounds were gorgeous with two beautiful pools and at night we were treated to live music and outdoor food items for...

2Thank Caslane
Philadelphia, Pennsylvania
Reviewed 10 July 2015

As many of the previous reviewers have mentioned, this place is in serious need of a face lift & thorough cleaning. Apparently, it recently changed management. Hoping the new company makes some significant changes for their own sake and that of their future customers. The hotel was chosen for us as part of a group and I mistakenly went with...

2Thank John_Good_Philly
Washington, District of Columbia, United States
Reviewed 9 July 2015 via mobile

I don't know how this hotel is labeled as a resort. When we checked in we were given a handicapped room which was insulting. When I called down to complain they said that they had something better and put me in room 666. The room had bugs( centipedes crawling out of the toilet) and the electric wasn't working on one...

1Thank Sasha H
New York City, New York
Reviewed 6 July 2015

As the title of review states, we were disappointed with the hotel. We went with kids and a friend, and our rooms were booked well in advance. Two rooms were with a nice river view, the third one had a view on parking lot where buses were starting their engines from early morning. Room was spacious but needed fresh carpets,...

1Thank Ubavka

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  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Radisson Niagara is a country-suburban, full service hotel located on the banks of the Upper Niagara River just 12 miles from Niagara Falls and 15 miles to the Buffalo area suburbs and Downtown Buffalo. We feature 263 guest rooms and suites with either 1 king size bed or 2 double beds. Every room has a walk out balcony and over half of our rooms overlook the river and spacious grounds. Each room includes hi definition cable TV and free internet access. We are adjacent to River Oaks Golf Course, a 7,200 Muirhead designed course with privileges as well as River Oaks Marina with short term slip rentals available as well as jet ski rentals. Enjoy the tranquil setting of our hotel after a busy day at the Falls or shopping. ... more   less 

Additional Information about Radisson Hotel Niagara Falls - Grand Island

Address: 100 Whitehaven Rd, Grand Island, NY 14072 (Formerly Byblos Niagara Resort and Spa)
Region: United States > New York > Grand Island
Price Range: $89 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Niagara Falls - Grand Island 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
Grand Island Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Niagara Falls - Grand Island staff and other travellers.
5 questions
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Questions? Get answers from Radisson Hotel Niagara Falls - Grand Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would go for the suite if you are a family. It is soooo roomy and it has balcony's!”
 of 5 bubbles dougansgirl11, 23 Feb 2017 | Read review
“ask for riverview to watch sunrise”
 of 5 bubbles GEORGEXT, 21 Dec 2016 | Read review
“Request the 6th floor, ice machines are on the even floors and the elevator let's you off right in front of the pool area.”
 of 5 bubbles Truckster442, 11 Dec 2016 | Read review
“Rooms facing the water have a nice view (apparently)”
 of 5 bubbles Wildthing_11, 6 Dec 2016 | Read review
“ask for a river view!”
 of 5 bubbles jenniferkod, 15 Nov 2016 | Read review
5 of 5