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Let me start by saying we have come here the past three Columbus Day weekends,nice place,always had a good time. Last year we had such a good time we booked for this year on the spot, the woman said to book now and keep the...More
Response from LC-SunRVResorts, SunRV Sunshine Team at Jellystone Park at Birchwood AcresResponded 15 October 2017
Thank you for taking the time to give us your feedback. We are sorry to hear about your negative experience. We hope that you would consider staying with us again. Our goal is to make each stay a positive experience for all of our...More
Me and a few other moms rented several deluxe villas with all of our kids and it was a great experience and all the activities kept all the kids occupied...from the water park to the fishing contest...it had something for kids of all ages,our kids...More
Thank Carla M
Response from BC-SunRVResorts, The Sunshine Team at Jellystone Park at Birchwood AcresResponded 25 September 2017
Thank you for the great review, Carla M! We are very happy to hear that you had a good time. We hope that you will come stay with us again!
Very nice campground-very friendly staff- well kept facility. Clean bathrooms/showers. My only complaint is that they charged the same price when the water park is closed as when it’s open. Paying the same price with fewer amenities. FYI - when I complained, they did adjust...More
Response from SunRVResorts-MD, Public Relations Manager at Jellystone Park at Birchwood AcresResponded 9 March 2018
Thank you for your feedback - we're happy to hear you were accommodated. Hope you'll join us again soon!
We loved our stay!, the cabin was cozy and very clean, the staff very nice. Love the size of the pool because we were worry free at least with our 6 years old. There is not many activities to do inside the property(but the few...More
Thank Alexandra H
Response from LC-SunRVSunshineTeam, SunRV Sunshine Team at Jellystone Park at Birchwood AcresResponded 28 August 2017
Thank you for the great review! We appreciate all the feedback you've given as we strive to make each stay a great experience for our guests. We're so happy to hear that your accommodations were met and that we could make your stay an enjoyable...More
we have gone to this place many years and this year will make the last. the deluxe cabins are far from it. no hot water all weekend. hand rails that were broken or missing. pool was dirty and smelled, the life guards on duty should...More
Response from LC-SunRVSunshineTeam, The SunRV Sunshine Team at Jellystone Park at Birchwood AcresResponded 28 August 2017
Thank you for taking the time to give us your review. We are sorry to hear about your negative experience. We hope that you would consider staying with us again. Our goal is to provide a positive experience for all of our guests, so if...More