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We arrived to find the computer reservation system was down and the telephones didn't work. They had a work-around for each of the problems, but it was messy. The good news is the manager was in control. She gets points for her cool, calm, collected...More
Stayed for one night and it was fine for a place to stay. The beds were comfortable, rooms were clean. Nothing fancy but a standard 3 star hotel.
However, there's a unbalance with the ambiance of the place. They took a lot of attention into...More
This past Christmas 2017 was our third stay here at the Renaissance we have been here Christmas 2016 and summer 2016. First the location is great with easy access to 287 and 45 minutes or less to Manhattan. But most importantly each of our stays...More
This unexpected gem impressed. We spent 12 days over the holidays Chanukah and New Years. Conveniently close to the city, without the Manhattan rates. Parking is included too -and good thing - you will need a car.
The hotel is pet friendly and has plenty...More
I travel to White Plains often for work, and I wouldn't stay anywhere but this hotel. Everything about it - the lobby and bar/restaurant area has tons of community cozy space to sit, read, work on the computer, hang with friends, and relax. The restaurant...More
1 Thank NinaBrunello
Response from Jem A, Guest Experience at Renaissance Westchester HotelResponded 11 January 2018
Dear Ms. Brunello,
Thank you so much for taking the time to leave us such a lovely review. We are delighted to learn we have become a preferred choice in your travels. As a team, we strive to make our hotel atmosphere one that is...More