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03/09/2017 04/09/2017
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    Renaissance Westchester Hotel

    80 W Red Oak Ln, Harrison, NY 10604-3602
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    03/09/2017 04/09/2017
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    US$152
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    Traveller (65)
    Room & Suite (25)
    Dining (5)
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    Overview
    • Excellent55%
    • Very good28%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “front desk” (167 reviews)
    “white plains” (70 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Doral Arrowwood
    798 reviews
    #1 of 2 hotels in Rye Brook
     
    HYATT house White Plains
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    Crowne Plaza White Plains Downtown
    775 reviews
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    Hilton Westchester
    604 reviews
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (790)
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    There are newer reviews for Renaissance Westchester Hotel
    See the most recent reviews

    191 - 195 of 780 reviews

    Reviewed 15 June 2016

    Bryan was fantastic. My crew and I really enjoyed his food and service at the evening reception. After a long day of work, it was exactly what we needed. I'm looking forward to my next visit very much.More

    Thank Evan D
    Response from Christina T, Guest Relations Manager at Renaissance Westchester HotelResponded 30 June 2016

    Hello Evan! Thank you for taking the time to acknowledge Bryan's service! He is truly a star, and we are so lucky to have him on our team. We look forward to seeing you again soon. Please do not hesitate to reach out to me...More

    Reviewed 15 June 2016 via mobile

    If you value service, this place is not for you. Their front desk is incompetent and they have no sense of what hospitality is. Rooms are nice but if you want to feel cared for, Howard Johnson would do a better job than the clowns...More

    1  Thank frankosean
    Response from Christina T, Guest Relations Manager at Renaissance Westchester HotelResponded 27 June 2016

    Hello Frank! Thank you for taking the time to provide us with your feedback regarding your recent stay at the Renaissance Westchester Hotel. I would love to discuss your feedback further. Please do not hesitate to reach out via email so we may ensure that...More

    Reviewed 14 June 2016 via mobile

    This is a poorly room service. Would never use or recommend. I placed an order and called for an estimated time of delivery. Was told by Raf that my order was leaving right then and would arrive in 30 minutes but maximum 60. After 75...More

    Thank VladTraveler16
    Response from Christina T, Guest Relations Manager at Renaissance Westchester HotelResponded 18 June 2016

    Hello Vlad! I deeply apologize for this incident. Please know that this is not at all typical of our service. On this particular night both our HIVE Living Room + Bar and room service areas were very busy, which is very rare and was unforeseen....More

    Reviewed 14 June 2016

    Early in May, 2016, I made a reservation at the Renaissance Westchester Hotel, a Marriott Luxury and Lifestyle Hotel in White Plains, NY. I have stayed at this hotel twice before. I clicked on a website of the hotel name and unbeknownst to me, made...More

    Thank PhoenixJohn
    Response from Christina T, Guest Relations Manager at Renaissance Westchester HotelResponded 16 June 2016

    Hello John, I do apologize for the sequence of miscommunications which occurred here. We do hope to see you again in the future. If you should choose to return, please do not hesitate to reach out to our Front Office Manager (Leticia.Torres@Marriott.com) so she may...More

    Reviewed 14 June 2016

    I'm currently staying at this hotel for the week while on a business trip. I have Marriott Platinum status and stay in Marriott properties 3-4 times a month. Thumbs down to this place. While physically appealing - pleasant, modern décor and updated rooms - the...More

    1  Thank John K
    Response from Christina T, Guest Relations Manager at Renaissance Westchester HotelResponded 16 June 2016

    Hello there John! Thank you for taking the time to provide us with your feedback. I apologize for the inconveniences which you experienced during your recent visit. Please know that the Housekeeping issues you experienced have been addressed. Additionally, we are upgrading our wifi service...More

    Doral Arrowwood
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    Hilton Westchester
    604 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$152 - US$260 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 348
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Booking.com, Expedia, Hotels.com, Orbitz, TripOnline SA, Cancelon, Travelocity, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Renaissance Westchester Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Westchester County >
    • Harrison
    • Also Known As
    • Renaissance White Plains ,
    • White Plains Renaissance
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    Traveller (65)
    Room & Suite (25)
    Dining (5)
    Pool & Beach (2)
    Hotel & Grounds (68)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    aplutzer
    29 June 2017|
    AnswerShow all 4 answers
    Response from Harry H | Reviewed this property |
    yes
    0
    Votes
    Sacinian
    19 June 2017|
    AnswerShow all 6 answers
    Response from UBMCL | Reviewed this property |
    10 minute by car or taxi.
    0
    Votes
    phishey
    3 January 2017|
    AnswerShow all 4 answers
    Response from Raul G | Reviewed this property |
    The pool is small and is designed to entertain kids more than swim laps.
    0
    Votes
    Room Tips
    "I am next to the elevator, but the design is so quiet that it is not at all a problem."
    Read review
    "We stayed in one of the Suites and it was beautiful! Very quite and spacious!"
    Read review
    "say close to the elevators - hotel is HUGE"
    Read review
    "rooms on the south side"
    Read review
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