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Super 8 Henrietta/Rochester Area

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Super 8 Henrietta\/Rochester Area
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682 Reviews from our TripAdvisor Community

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Showing 675: English reviews
Vauxhall, New Jersey
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

We arrived late around 11pm and had to change our non-smoking room on the second floor to another non-smoking room on the first floor. Our deluxe room reeked of cigarette smoke to the point we could not stay there. The hotel immediately accommodated us and gave us another room on a different floor. No fridge but my perishables stayed cold... More 

Helpful?
Thank ldhamilton
Baltimore, Maryland
1 review
Reviewed yesterday NEW

Room was clean, bed adequate, wifi didnt work well, and breakfast was not the best, but the price was Great!

Review collected in partnership with Super 8

Helpful?
Thank blowboat2016
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

This is my second visit for Black Friday shopping. They've done some upgrades in the year since I last stayed. It's not a flashy hotel, but it's clean and it looks like they are working on upgrading. The beds were comfortable. Breakfast is limited but Tim Hortons is close. I find the staff are friendly, if you are, but aren't... More 

Helpful?
Thank Michelle A
Ontario, Canada
1 review
Reviewed 5 days ago NEW

For 4 years we stayed at the super 8 even though my wife and I had mixed emotions of the hotel and motels over years of travelling south to Florida . But it was my daughter who ,because of her NCAA son playing at RIT , suggested we stay at Super 8 as she had arrange a set price each... More 

Review collected in partnership with Super 8

Helpful?
Thank jackiea570

Travellers are raving about these Henrietta hotels

St. Louis
1 review
Reviewed 5 days ago NEW

Locked out in snowstorm as key failed cos they didnt connect two 1-night reservations. Had to check in twice. Unsympathetic front desk help.

Review collected in partnership with Super 8

Helpful?
Thank stevedibner
Elmira, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

We stayed at this hotel twice in one week first night everything was okay. Then when we stayed the second time. When we got to the room there was hair on the sink toilet was dirty and bathroom floor was a mess. I reported it to the front desk and they did move us to a different room. It worked... More 

Review collected in partnership with Super 8

Helpful?
Thank rismax34
Aurora, Illinois
2 reviews
Reviewed 1 week ago via mobile

This hotel is located very conveniently off the NY Thruway & is priced at a good value. The hotel was slammed with many people that night. The parking spaces are narrow & cars on both sides of my van were either on the painted line or over the line into my spot. Fortunately, no door dings, but we took note... More 

Helpful?
Thank Bill T
Henrietta
2 reviews
Reviewed 1 week ago

Worse service at checkin that I had ever received in the many times staying. Young, very inexperienced desk that didn't know how to treat clients. When I emailed and left a message to voice my concerns and displeasure, never heard from the General Manager until I called again 2 days later. Owner can never be reached her voicemail is full... More 

Review collected in partnership with Super 8

Helpful?
Thank Juie C
Tara S, Manager at Super 8 Henrietta/Rochester Area, responded to this review

I understand this past stay was not as satisfying as your previous stays and I apologize for the lack of communication. I hope you and the general manager were able to square things away and that everything moving forward goes better for you. More 

Rochester, New York
Level Contributor
9 reviews
3 hotel reviews
Reviewed 3 weeks ago

The hotel has a very pleasant atmosphere. It is located close to to interestate, thruway and shopping, the front foyer and large guest area is far better than most hotels. The only problem we had was that the ice machine didn't have much ice. We left before having breakfast so we can't say anything about that.

Review collected in partnership with Super 8

Helpful?
Thank John L
Tara S, Manager at Super 8 Henrietta/Rochester Area, responded to this review

I am happy to hear that our location fit your needs. We do have two ice machines on property so if one was not working properly I do hope that you were directed to the other one if you informed front desk about this issue. Hope the rest of your stay was pleasant that you visit us again sometime. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Super 8 Henrietta/Rochester Area

Address: 1000 Lehigh Station Rd, Henrietta, NY 14467-9239
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $63 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Henrietta/Rochester Area 2*
Number of rooms: 121
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Also Known As:
Super 8 Henrietta/Rochester Hotel Henrietta
Henrietta Super Eight
Henrietta Super 8
Super Eight Henrietta
Hotel Style:
#1 Best Value Hotel in Henrietta
#6 Business Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Henrietta/Rochester Area staff and other travellers.
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Questions? Get answers from Super 8 Henrietta/Rochester Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on the second floor if you don't smoke or mind cigarette smoke.”
 of 5 bubbles ldhamilton, 2 Dec 2016 | Read review
“2nd floor was very quiet”
 of 5 bubbles caroly213, 7 Sep 2016 | Read review
“If you want a real nonsmoking room stay somewhere else. If you appreciate god customer service stay somewhere else.”
 of 5 bubbles D2367OYmichaell, 29 Aug 2016 | Read review
“You may experience noise from the hall, esp if the people are loud”
  • King-sized bed
  • Desk space
  • Hair dryer on the bathroom wall
 of 5 bubbles michellesF6968SU, 2 Aug 2016 | Read review
“Hallways are endless, so if needed, closer to the lobby for some.”
 of 5 bubbles 362ryanh, 1 Aug 2016 | Read review
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