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    Best Western Rochester Marketplace Inn

    940 Jefferson Rd, Henrietta, NY 14623
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    27/08/2017 28/08/2017
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    US$90
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    Traveller (27)
    Room & Suite (23)
    Dining (5)
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    Overview
    • Excellent31%
    • Very good34%
    • Average20%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “free dinner” (14 reviews)
    “cookies” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Rochester Marketplace Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Extended Stay America - Rochester - Henrietta
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    Holiday Inn Hotel & Suites Rochester - Marketplace
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    Hampton Inn & Suites Rochester / Henrietta
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    Econo Lodge
    53 reviews
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    Rooms
    27 Aug28 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (403)
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    There are newer reviews for Best Western Rochester Marketplace Inn
    See the most recent reviews

    81 - 85 of 388 reviews

    Reviewed 21 July 2016

    As someone else mentioned, this hotel is better for families than couples. Alot of noises in the halls such as the many kids running up and down the halls early in the morning and housekeeping having conversations directly outside the door about how dirty a...More

    Thank KookyPirate
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 25 July 2016

    Dear Guest, Thank you for choosing the Best Western for your trip to Rochester, I am glad to hear you enjoyed your time with us and will be more the happy to share your kind words with Robin our breakfast attendant. We look forward to...More

    Reviewed 16 July 2016 via mobile

    Rooms not ready, obviously past check in time or this would not be an issue. Also under construction and no place to sit and wait for rooms. Rooms once cleaned are nice. Lots of kids in hotel for soccer tournament. Refrigerator and microwave nice for...More

    Thank hplinka
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 25 July 2016

    Dear Guest, Thank you so much for the review on the property, I am sorry to hear that you had to wait for a clean room as that is the last thing we want. I however am happy to hear it was worth the wait...More

    Reviewed 2 July 2016 via mobile

    Making our annual shopping trip for 3 days this hotel is an ideal location. Currently the lobby is undergoing some renovations, which does not affect check in and day to day stuff. Checkin was quick and efficient with cold bottled water and chips offered. Our...More

    Thank GarryLPrice
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 25 July 2016

    Dear Guest, Thank you so much for taking the time to share your experience with us, I am happy to hear that you enjoyed your time. The property is in a great location to all the shopping and restaurants in the area. I am also...More

    Reviewed 20 June 2016

    I stayed here for 2 days. This is a nice hotel. Front desk manager is friendly and humble (He offered us some water bottles for our journey at the time of checkout). Rooms are clean. Hotel is located next to many restaurants and shopping paces.More

    Review collected in partnership with Best Western
    Thank Satyendra Kumar M
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 29 June 2016

    Dear Guest, Thank you for choosing the Best Western Rochester, I am happy to hear you enjoyed your stay and we made it as comfortable as possible. We are lucky to be in the location we are in for all the great shopping and dining...More

    Reviewed 20 May 2016

    The hotel is being renovated, so the lobby is clearly under construction, but the employee at the desk was very friendly and helpful, and the room was clean and comfortable. I did have a little trouble with the TV, but I figured it out fast...More

    Review collected in partnership with Best Western
    Thank Pamela L
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 29 June 2016

    Dear Pamela, Thank you for taking the time to review our property, I am happy to hear that even though we are under renovation we exceeded your expectations. I am glad we were able to resolve the TV issue in a quick manor for you,...More

    Extended Stay America - Rochester - Henrietta
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$85 - US$134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Henrietta
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Orbitz, Priceline, Hotels.com, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your Best Western Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Best Western Marketplace Hotel Rochester ,
    • Best Western Rochester ,
    • Rochester Best Western
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    Traveller (27)
    Room & Suite (23)
    Dining (5)
    Hotel & Grounds (11)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Econo Lodge
    53 reviews
    2.97 km away
     
    Hampton Inn & Suites Rochester / Henrietta
    686 reviews
    .37 km away
     
    Extended Stay America - Rochester - Henrietta
    114 reviews
    .82 km away
     
    Holiday Inn Hotel & Suites Rochester - Marketplace
    572 reviews
    .24 km away
     
    Nearby Restaurants
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    Sticky Lips BBQ
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    .14 km away
    Nearby Attractions
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    1.29 km away
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    16 reviews
    .65 km away
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    1.52 km away
    The Clubhouse Fun Center
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    Ask a question
    Questions & Answers
    mkim5473
    19 October 2016|
    AnswerShow all 5 answers
    Response from Lynn R | Property representative |
    Hello, Unfortunately we do not.
    0
    Votes
    Denise23
    29 August 2014|
    AnswerShow all 5 answers
    Response from BestWesternHotels | Property representative |
    Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
    0
    Votes
    Room Tips
    "We had a second floor room - no issues"
    Read review
    "Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter"
    Read review
    "324... faces the parking lot and street but there was no traffic noise during the night."
    Read review
    "Ask for a room that does not require you to use old locked side doors."
    Read review
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