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Homewood Suites by Hilton Rochester / Henrietta

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Homewood Suites by Hilton Rochester \/ Henrietta
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424 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Grand Traverse County, Michigan
Reviewed 4 days ago NEW

Good place to stay but they need to be upfront about the $75 pet fee when your booking on the Hilton app. Rooms are a little dated and need upgrading. Breakfast and evening social are very well done. Yes we would stay again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank keng774
Northborough, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 1 September 2016

This hotel was perfect in every way. The staff went out of their way to make sure you had what you needed. The suite we stayed in was beautiful and comfortable. I slept so well there. The breakfast was so good and the breakfast workers were so helpful and welcoming. They even had a free evening social with drinks and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rachel M
About Hotel's Favourite Review
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Rachel M, Thank you for taking a moment to share your thoughts about your stay. We're very happy to hear you enjoyed yourselves during you stay, and that the staff was helpful. We hope to have you back again very soon! Thanks again! Matt Clark Assistant General Manager

Vancouver, Washington
Reviewed 1 week ago

The room was very clean! It was nice to spread out and relax ! The staff was excellent. The breakfast was good and there was a good selection. We didn't get to enjoy the social hour because we were busy but it looked interesting.

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Helpful?
Thank kmcoppola
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

kmcoppola, Thank you for taking a moment to share your thoughts about your stay. We're very happy to hear you enjoyed yourselves and that the staff was helpful. We hope to have you back again soon! Matt Clark Assistant General Manager

Greenwich, United States
Reviewed 5 weeks ago

Excellent customer service from staff. Complimentary breakfast and social hour had a well rounded selection of offerings, high quality food, and great service from the kitchen. Fitness room was clean, safe, and convenient. There is a pool but I didn't swim; from the outside it was well kept. The surrounding area has plenty to do and eat in close proximity....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 298dannar
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

298dannar, Thank you for taking the time to share with us about your stay. We're glad to hear you enjoyed all the hotel has to offer. We hope to welcome you back soon! Thanks again! Matt Clark Assistant General Manager

Toronto, Canada
Reviewed 15 December 2016

My family and I had a fantastic stay at Homewood we will definitely return. The staff were great breakfast was fantastic hotel is excellent and clean most of all the kitchen lady does a phenomenal job very clean and timely with breakfast. We enjoyed our stay and will be returning.

Review collected in partnership with Homewood Suites by Hilton
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1Thank 792cherinas
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

792cherinas, Thank you for taking a moment to let us know about how you enjoyed your stay. We're working hard every day to make every stay better and better. We hope to see you back soon! Thanks again! Matt Clark Assistant General Manager

East Palatka, Florida
Reviewed 29 November 2016

I was on a 3 week business trip during my stay. The complete staff to include dining room and housekeeping gets 5 stars from me. They helped to make my stay enjoyable. All were very nice and helpful at all times.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank karenpS3962JL
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

karenpS3962JL, THank you for your comments with regards to your stay. We're glad to hear our staff made your experience enjoyable. We look forward to having you stay again soon! Thanks again! Matt Clark Assistant General Manager

Elmira, New York
Reviewed 20 November 2016

Great hotel, very clean and accommodating . Location was perfect right off main highway. Breakfast was good daily with many choices hot and cold.All staff were very friendly and helpful. Definelty would stay here gain!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank hockeymom0164
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

hockeymom0164, Thank you for taking a moment to share your thoughts with regards to your stay. We are very happy to hear you enjoyed what we have to offer! We are currently planning upgrades and a remodel to the property. We hope to have you back soon to see how much better we can get! Thanks again! Matt Clark Assistant...

Boston, Massachusetts
Reviewed 10 November 2016 via mobile

Newly renovated, clean, spacious suites. Casual , non luxurious . Indoor pool and excersise room. Landscaping still under renovation. Staff very courteous and friendly . Close to mall and restaurants. Pleasant stay. Good for family gathering .

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Helpful?
Thank MaryD_Lovestotravel
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

MaryD_Lovestotravel, Thank you for taking a moment to share your thoughts about your stay. We're very happy to hear you enjoyed yourselves and that the staff was helpful. We hope to have you back again very soon! Thanks again! Matt Clark Assistant General Manager

Brampton, Canada
Reviewed 5 November 2016

The amenities offered in this hotel seemed intriguing and great however the hotel was old, outdate and didn't feel clean. Everything was in working order. The pool was quite small and over chlorinated. Also, don't bother pre-checking in as it doesn't save you any time during the check in process and you likely will not get the room you booked!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Alexiis S
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Alexiis S, Thank you for taking the time to share your thoughts about your stay. We're sorry our property felt a tad dated. We are happy to announce that we are in the planning phase for renovation in 2017. We're sorry we were unable to keep you in the room requested. Unfortunately, the guest in that room extended after you...

Reviewed 4 November 2016 via mobile

Staff was pleasant and breakfast buffet was great. We were surprised that we got a smoking room when we had booked a non smoking one. A room change request could not be honored. This made the stay somewhat unpleasant.

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Helpful?
Thank Allen H
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Allen H, Thank you for taking a moment to share with us about your stay. We're sorry to hear we only had a smoking room for you. Bookings that aren't made directly through Hilton do enter our system as Smoking If Available. I am happy to inform you though that effective December 2016, this property will be 100% non-smoking. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plate-ware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. We are pet friendly (non refundable $75.00 pet fee). ... more   less 

Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Address: 2095 Hylan Dr, Henrietta, NY 14623-4219
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $155 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, TripOnline SA and Travelocity so you can book your Homewood Suites by Hilton Rochester / Henrietta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites
Hotel Style:
#3 Family Hotel in Henrietta
#5 Business Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Rochester / Henrietta staff and other travellers.
4 questions
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Bethel, Alaska
4 months ago
Cold Spring, Kentucky
over a year ago
Canada
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Rochester / Henrietta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was very far from the elevator.”
 of 5 bubbles rebeccak259, 1 Nov 2016 | Read review
“seem quiet everywhere.”
 of 5 bubbles wineluvr, 3 Sep 2016 | Read review
“Even my room on the highway side of the hotel was quiet...”
 of 5 bubbles L0VE-TRAVEL-17, 10 May 2016 | Read review
“I asked for nonsmoking but say from elevator....they gave me right off the elevator but it was surprisingly quiet”
 of 5 bubbles JLou999, 1 May 2016 | Read review
“Quiet rooms at end of corridor. First floor very easy to access”
 of 5 bubbles mcprop, 27 Apr 2016 | Read review
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