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Red Roof Inn Rochester Henrietta

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Traveller (40)
Room & Suite (27)
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Overview
  • Excellent36%
  • Very good30%
  • Average20%
  • Poor7%
  • Terrible7%
Travellers talk about
“tim hortons”(20 reviews)
“laminate floors”(4 reviews)
“room was clean”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
All hotel details
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (314)
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All reviewstim hortonslaminate floorsroom was cleancoffee potnys thruwayfast foodwould stay here againnon smokingnice staydesk clerkfirst floorshort drivenew yorktinamotelrrpeppermints
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21 - 25 of 309 reviews
Reviewed 22 December 2017 via mobile

Awesome customer service thanks to Marci made the stay great definitely will be returning when it came to early check in, no problem she had it taken care of, and concerns about the stay were immediately fixed and taken care ofMore

1  Thank Will S
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 22 December 2017

Dear Will, We would like to thank you for taking the time to share your experience. I am so pleased that Marci provided you with "awesome" service. It is important to us to be able to accommodate our guest's requests and arranging for early check-in...More

Reviewed 20 December 2017 via mobile

Marci was very polite, attentive, and energetic. She took care of all my concerns and made my stay delightful. Rooms was very clean and newly remodeled. I will be staying here again. I especially loved the noon check out and early check in.More

1  Thank JULIAN B
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 22 December 2017

Dear Julian, We would like to thank you for your recent stay and appreciate you taking the time to share your experience at our inn. I am pleased that Marci made your stay delightful and was able to provide you with an early check-in. We...More

Reviewed 19 December 2017

From check in with Marci (who was new but very pleasant and helpful) to discharge with Dawn, who is warm and makes you want to come back. I had a great stay! The room was clean, heat worked very well, as did the wifi and...More

1  Thank Pemcorgi
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 22 December 2017

Dear Pemcorgi, At our inn we strive to greet you with a warm welcome and a comfortable stay and are so pleased that you shared we accomplished this for your stay. We truly appreciate you sharing your review of our inn. At Red Roof we...More

Reviewed 13 December 2017

Amazing staff. Marci and Dawn tended to all my needs. They were fast, kind and attentive. The room was clean and the amenities new. I would definitely stay there again during my next trip. They always had fresh coffee!More

2  Thank CarmAndo13
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 14 December 2017

Dear CarmAndo13, We would like to thank you for your recent stay and taking the time to write such a wonderful review about our inn. Marci and I are pleased that we were able to make your stay an enjoyable one. We would like to...More

Reviewed 11 December 2017

Checked in with Marci at the front desk and she has the most welcoming smile of any staff at any Red Roof I have ever stayed at. She was super friendly and efficient. Gave us a good, clean, quiet room. The hotel is easy to...More

2  Thank peter s
Response from Dawn R, General Manager at Red Roof Inn Rochester HenriettaResponded 14 December 2017

Dear Peter, We would like to take this opportunity to thank you for your recent stay at our inn and sharing your experience. I am so pleased that Marci's great smile and ability to recommend local restaurants made your stay an enjoyable one. We are...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$56 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$56 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (40)
Room & Suite (27)
Questions & Answers
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Jen O
11 July 2016|
AnswerShow all 2 answers
Response from Jamie K | Reviewed this property |
I have no idea. It is best to call the hotel directly and ask
0
Votes
Candy R
17 September 2014|
AnswerShow all 3 answers
Response from Dawn R | Property representative |
we allow pets but are smoke free
0
Votes
Room Tips
"For a quieter experience, the 2nd floor is probably a better option"
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"Try to request a first floor room as there are two levels but no elevator and you park right outside your..."
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"I like the rooms on the McDonald's side - it is a little darker but quiet."
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"My Dad has a hard time walking and my Mom is in a wheelchair right now and we was able to get a 1st floor..."
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