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Red Roof Inn Rochester Henrietta

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Traveller (40)
Room & Suite (44)
Overview
  • Excellent35%
  • Very good30%
  • Average20%
  • Poor8%
  • Terrible7%
Travellers talk about
“tim hortons”(20 reviews)
“laminate floors”(4 reviews)
“room was clean”(24 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (311)
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102
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All reviewstim hortonslaminate floorsroom was cleancoffee potnys thruwayfast foodwould stay here againnon smokingnice staydesk clerkfirst floorshort drivenew yorktinamotelrrpeppermints
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61 - 65 of 306 reviews
Reviewed 26 March 2017

While the people at the front desk were very nice, the hotel rooms we stayed in were not clean. We first checked into a double deluxe. The walls had VISIBLE handprints; the air conditioner had some sort of sticky substance on it and the bathroom...More

2  Thank Leslie B
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 29 March 2017

Thank you for choosing to stay at our hotel on your recent trip to our area. I am sorry that you did not enjoy your stay with us. I will make sure to go over your comments with my staff so that we can rectify...More

Reviewed 14 March 2017

My wife and myself, plus two mini doodles, stayed for 3 days. Considering we had few options -- with thousands vying for lodging in the throes of a major power outage -- the experience was more than satisfactory. Clean room. Adequate space. Excellent customer service...More

Thank Rick B
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 25 March 2017

Thank you for staying with us and take the time to write a review about your stay. I appreciate you mentioning my strong staff, clean room, and excellent customer service. I am sorry about the issues you had with expedia however I am glad that...More

Reviewed 11 March 2017 via mobile

Great value for the price, you can't beat it. The room was pretty spacious and clean. We loved that they allow pets with no restrictions, and no additional fees. Plenty of parking. Next door to a Tim Hortons.More

Thank Shelley427
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 12 March 2017

Thank you for staying with us and taking the time to write a review about your stay. I appreciate you mentioning our clean spacious rooms, our pets stay free policy, and great location next door to Tim Horton's. Once again thank you for staying with...More

Reviewed 19 February 2017

Over the last 3 months i've been staying at various hotels in the Henrietta area while waiting for my new residence to be ready. The Red Roof Inn has been the most accommodating. All the rooms, and we stayed in a few, were all very...More

Thank Scott S
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 20 February 2017

Thank you for staying with us and taking the time to write a review. I appreciate you mentioning our great location, friendly staff, clean rooms, and free coffee. I will make sure to share your comments with my staff especially Tina. Once again thank you...More

Reviewed 13 February 2017

Rooms were clean and comfortable. We had an ADA King with microwave, refrigerator, coffee pot and a safe.. Staff was friendly and helpful. Many restaurants close-by. Some within walking distance. Would stay here again.More

Thank Sharon H
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 15 February 2017

Thank you for deciding to stay with us and taking the time to write a review. I appreciate you mentioning our clean and comfortable rooms. I am happy to hear that you enjoyed your ADA King room and that would you return to our inn...More

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Most Booked Properties in Henrietta, NY
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$49 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$49 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (40)
Room & Suite (44)
Questions & Answers
Ask a question
Jen O
11 July 2016|
AnswerShow all 2 answers
Response from Jamie K | Reviewed this property |
I have no idea. It is best to call the hotel directly and ask
0
Votes
Candy R
17 September 2014|
AnswerShow all 3 answers
Response from Dawn R | Property representative |
we allow pets but are smoke free
0
Votes
Room Tips
"Try to request a first floor room as there are two levels but no elevator and you park right outside your..."
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"I like the rooms on the McDonald's side - it is a little darker but quiet."
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"My Dad has a hard time walking and my Mom is in a wheelchair right now and we was able to get a 1st floor..."
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"We stayed on the second floor, paid a little more for deluxe king room but OK"
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