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Country Inn & Suites By Carlson, Rochester-Henrietta

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Country Inn & Suites By Carlson, Rochester-Henrietta
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647 Reviews from our TripAdvisor Community

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Showing 641: English reviews
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Cortland, New York
Reviewed 4 days ago NEW

We started staying in this hotel 4 years ago and have returned several times and told all our friends and family how great it was but after our last visit we will not be returning to this hotel. We were not informed the pool and hot tub were not available before check in and when asked to cancel bc of...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank meganmC9695UW
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016

Let's be straightforward about this: in so many ways this is not an "excellent" property. An upgrade is badly needed and finally coming. But not everything in a hotel comes from the room. I was at the hotel recently to attend a family funeral nearby. Overnight we got 5 inches of snow (hardly a surprise in Rochester.) So first thing...

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Thank anotherroadwarrior2
About Hotel's Favourite Review
Wood Ridge, New Jersey
Reviewed 1 week ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Lino C
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Abington, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank T815IHjohnb
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Utica,NY
Reviewed 3 weeks ago

We had an event in Henrietta, NY and were very pleased with the pleasant and comfortable surroundings at Country Inn and Suites. Breakfast was more than enough and very good. We were glad we chose these accommodations.

Review collected in partnership with Country Inns & Suites By Carlson
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Richmond Hil, Canada
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Hassan D
Ridgely, MD, United States
Reviewed 4 weeks ago

After finding my normal Rochester hotel had increased rates due to a convention I decided to try The Country Inn and Suites. It was priced very competitively and in a central location for restaurants, malls, etc.. The room was large and clean but I would not consider it a suite. The king bed was no better than fair regarding comfort....

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Thank 279cliftonj
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Rochester, United States
Reviewed 4 weeks ago

First quality of breakfast has declined, choices more limited and utensils and plates were all plastic whereas in the past they had been china and stainless steel. Then the Tuesday/Thursday "happy hour" has been eliminated. Pool was closed and fitness center still needs work, no foot straps on the bike - just reflects poor maintenance, this was also mentioned previously....

Review collected in partnership with Country Inns & Suites By Carlson
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Thank A3883ECpauls
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Buffalo, New York
Reviewed 5 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank hught719
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Reviewed 18 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Near Country Inn & Suites By Carlson, Rochester-Henrietta

Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Country Inn & Suites Rochester South features a spacious two-story lobby with an elegant fitness center. For our corporate guests there is a 24-hour business suites, one-room suitesand meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 W Henrietta Rd, Henrietta, NY 14467-9355
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $131 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Henrietta 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn And Suites-Rochester Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn
Hotel Style:
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and other travellers.
1 question
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Questions? Get answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side of the hotel are further away from the highway traffic noise.”
279cliftonj, 23 Mar 2017 | Read review
“close to many restaurants”
716kaitlynp, 3 Nov 2016 | Read review
“Quietest rooms are Second floor and away from ice machines and elevators”
quiltware, 23 Oct 2016 | Read review
“If you are a smoker a downstairs room would be a good choice they even accommodate rocking chairs out front for you to sit in!”
X2191JCamandab, 20 Sep 2016 | Read review
“I always prefer rooms on the Ground floor and they are ideal to stay at this hotel.”
JitenderM_13, 5 Jul 2016 | Read review
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