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04/06/2017 05/06/2017
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    Doubletree by Hilton Hotel Rochester

    1111 Jefferson Rd, Henrietta, NY 14623-3155
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$311
          US$144
          Great Deal
          US$149
          US$149
          Traveller (61)
          Room & Suite (20)
          Dining (4)
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          Overview
          • Excellent39%
          • Very good29%
          • Average16%
          • Poor9%
          • Terrible5%
          Travellers talk about
          “cookies” (72 reviews)
          “open atrium” (8 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Doubletree by Hilton Hotel Rochester
          Special Offer: Double Points, Every Stay
          Hotel deals
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          Hampton Inn & Suites Rochester / Henrietta
          637 reviews
          #1 of 16 hotels in Henrietta
           
          Home2 Suites by Hilton Rochester Henrietta
          507 reviews
          #2 of 16 hotels in Henrietta
           
          Holiday Inn Hotel & Suites Rochester - Marketplace
          562 reviews
          #3 of 16 hotels in Henrietta
           
          Residence Inn Rochester Henrietta
          232 reviews
          #6 of 16 hotels in Henrietta
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (758)
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          121 - 125 of 758 reviews

          Reviewed 22 June 2016

          Nice looking hotel on the surface, but bugs in room, almost inedible room service food, two non-functioning lights, and two non-functioning power outlets. Declined my credit card at checkout, but later admitted it was DoubleTree's mistake. Mediocre service. Very disappointing. Could have done better elsewhere,...More

          Review collected in partnership with DoubleTree by Hilton
          Thank Michael C
          Response from Robert T, General Manager at Doubletree by Hilton Hotel Rochester

          Michael C. Thank you for your recent review, we apologize for the mishaps during your stay. I am not sure if anything was mentioned to my team. We pride ourselves on being very responsive to any concerns while our guest concerns. Unfortunately, these reviews do...More

          Reviewed 21 June 2016

          A very nice hotel with a first rate fitness centre. Pool is a bit small for larger gatherings. Quiet place to sleep and recharge. Near major highways and easy to find. Small town USA location (Rochester, NY) but with big town character. Reasonable return on...More

          Review collected in partnership with DoubleTree by Hilton
          Thank Deny D
          Response from Robert T, General Manager at Doubletree by Hilton Hotel Rochester

          Deny D, We are so happy you chose our hotel while competing in the tournament, hope everything turned out well? Soccer is one of our favorite sports here in Rochester area, see you again next year:)

          Reviewed 20 June 2016

          This was a short business trip for 3 of of us. My colleagues and I were pleased with the service and the helpfulness of the staff members. My only advise is to keep an eye on the breakfast, as they say, the most important meal...More

          Review collected in partnership with DoubleTree by Hilton
          Thank MAVIMOODEY
          Response from Robert T, General Manager at Doubletree by Hilton Hotel Rochester

          mavimoodey, Thank you for your most recent review of your stay with us and recognizing the helpfulness of my team. I will certainly be reviewing your suggestions with my team and appreciate your feedback.

          Reviewed 20 June 2016

          The rooms were not bad. I had to switch rooms because the bathroom was not clean at all. The WiFi is complete trash once you head to the area where all of the rooms are located. The price for breakfast is terrible. It cost 15$...More

          Review collected in partnership with DoubleTree by Hilton
          Thank Alec G
          Response from Robert T, General Manager at Doubletree by Hilton Hotel Rochester

          Alec G. Thank you Alec, I am so sorry you did not have a good experience at our hotel. We normally get rave reviews about the breakfast buffet with our cook to order omelet chef. Thanks for information about the WiFi, we do have it...More

          Reviewed 20 June 2016

          Stay for my youngest sons medical appointments at the university of Rochester. The stay was pleasant from the time we checked in until the time we checked out. My son enjoyed the pool and the cookie when we arrived.More

          Review collected in partnership with DoubleTree by Hilton
          Thank nick0l0
          Response from Robert T, General Manager at Doubletree by Hilton Hotel Rochester

          nick010, We are so glad your son enjoyed the pool and cookie when you arrived, they are real good:) We sincerely hope everything went well with your son at U of R and if we can be of help the next time you are in...More

          Hampton Inn & Suites Rochester / Henrietta
          637 reviews
          #1 of 16 hotels in Henrietta
           
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          Holiday Inn Hotel & Suites Rochester - Marketplace
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          Residence Inn Rochester Henrietta
          232 reviews
          #6 of 16 hotels in Henrietta
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Centre with Internet Access
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$128 - US$231 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Business Hotel in Henrietta
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 248
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Doubletree by Hilton Hotel Rochester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • Finger Lakes >
          • Henrietta
          • Also Known As
          • Doubletree Rochester ,
          • Rochester Doubletree
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          Traveller (61)
          Room & Suite (20)
          Dining (4)
          Pool & Beach (4)
          Hotel & Grounds (26)
          Bathroom (15)
          Business Centre & Event Rooms (2)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          diasc22
          Is the hotel still under renovations? If so is the pool area affected?
          29 December 2015|
          Answer Show all 5 answers
          Response from Chuck C | Reviewed this property |
          Pool is not affected
          1
          Vote
          Room Tips
          "Ask for a room with an interior balcony for the inside view. Outside is not much."
          Read review
          "Always go for a balcony room if you can, they are quieter and have a great view overlooking the hotel atrium"
          Read review
          "Stay elsewhere. Because they lie. Although I complained politely, both at desk and via phone when service..."
          Read review
          "Odd numbered rooms keep you away from the atrium but we had no issues being in an even numbered room."
          Read review
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