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Days Inn Henrietta/Rochester Area

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Days Inn Henrietta\/Rochester Area
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531 Reviews from our TripAdvisor Community

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There are newer reviews for Days Inn Henrietta/Rochester Area
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Showing 528: English reviews
Henrietta
Reviewed 25 May 2016

I will not stay at this hotel again. The room was not great at all. We stayed for two days. The maid only made up the bed and thru out the trash. No towels were given. Thank God I brought my own. No washcloths, no hand towels to use in the morning. The bathroom floor was dirty with hair every...

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Thank mariamF5064FB
Commack, New York
Reviewed 25 May 2016

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Thank 464jordanp
Rowlett, Texas
Reviewed 23 May 2016

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Thank Y1823QXpatriciak
Yadkinville, North Carolina
Reviewed 23 May 2016

Following a fourteen hour drive, we arrived, very tired, to check in at 3 AM on April 17th. I booked a non-smoking room but there was only a smoking room available. We were given the keys to room 410. This is an outside room in the back of the hotel that abuts a truck stop. We went in and my...

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Thank debmac2016
Boston, Massachusetts
Reviewed 21 May 2016

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Thank gordong824
Hamburg, New York
Reviewed 18 May 2016

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Thank Elizabeth L
New Port Richey, Florida
Reviewed 17 May 2016

We have stayed at some really nice Days Inns, but we will never stay at this one again. The 1st room they put us in was a real dump, so we asked for another room. They gave us a key to check the next room, but the key wouldn't open the door. The receptionist even tried and after several swipes,...

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DaysInnHenrietta, Manager at Days Inn Henrietta/Rochester Area, responded to this review

D4010REdonaldb, thank you for the review for your stay with us at our hotel. We apologize for the conditions you faced at our hotel. We will make every attempt to correct issues you experienced during your check-in process. This is unacceptable and we will immediately resolve this. We hope to make things right with you and would like you to...

Norwich, New York
Reviewed 4 May 2016

When we got our room key then went in the room it was a bit of a shock. Two lamps the shades were a mess and one did not even have a lamp shade. One of the lamps shocker with bulb was out and I put it back in right. Then there was who knows what stained on the bathroom...

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Thank karenmS1243CP
DaysInnHenrietta, Manager at Days Inn Henrietta/Rochester Area, responded to this review

KarenmS1243CP, we regret that your experience with us was not as satisfying as it should be. We most definitely will take a look into what occurred during your check-in. We will work to try and resolve the issues you experienced during your stay and appreciate your patience. We would like to make it up to you for your experience at...

Valatie, New York
Reviewed 18 April 2016 via mobile

Don't get me wrong I wasn't expecting much.. But the hallways smelled and were dingy. The room had a broken toilet, dirty shower and loud 1/2 broken refrigerator. We could hear the bass from the guitar at the bar next door. The next morning I took my kids to breakfast. It's located in the country bar next door. The sign...

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Thank Christine R
DaysInnHenrietta, Manager at Days Inn Henrietta/Rochester Area, responded to this review

Christy R, thank you for the review to your recent stay with us. We apologize for the condition of the room in which you spent the night. I have forwarded your remarks to our maintenance department and will work hard to ensure that we take care of the items you mentioned. We do apologize for the music from the bar,...

Patterson, New York
Reviewed 14 April 2016

While the staff were courteous and helpful, I was overall disappointed in my stay. I stayed in building D and heard others coming/going all night making for a less than restful night. In the morning I discovered that the hot water was just not hot and the hairdryer in my room wasn't functional. Oh, and the door to the outside...

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DaysInnHenrietta, Manager at Days Inn Henrietta/Rochester Area, responded to this review

916kerryl, we sincerely thank you for your review of our hotel. We genuinely appreciate any feedback from our guests, as it only serves to better us by providing a direction for our efforts. We are glad that the staff was most helpful to you during your stay with us! Concerning the hot water, we will definitely forward this towards our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Days Inn Henrietta/Rochester Area

Address: 4853 W Henrietta Rd, Route 15, Henrietta, NY 14467-9303
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $38 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Henrietta/Rochester Area 2*
Number of rooms: 100
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Also Known As:
Days Inn Rochester Thruway/Henrietta Hotel Henrietta
Rochester Thruway Days Inn
Henrietta Days Inn
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Questions & Answers

Questions? Get answers from Days Inn Henrietta/Rochester Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles JonS689, 7 Jan 2017 | Read review
“Don't take a chance to stay here.”
 of 5 bubbles RAC058, 1 Jan 2017 | Read review
“Do NOT stay here, you will be disappointed, maybe even get sick!”
 of 5 bubbles robertd77, 16 Oct 2016 | Read review
“Get in your car, and drive to another motel.”
 of 5 bubbles selkins4, 26 Aug 2016 | Read review
“Stay here IF you need a cheap bed...”
 of 5 bubbles ftvalleyman, 27 May 2016 | Read review
5 of 5