We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsroom was cleanfront deskmodern furnishingsdecent place to staynice breakfastkey cardyogurtcomplimentary breakfastmicrowave and coffee makernight's sleepample parkingchoose this hotelconvenient locationthe wi firoom doorstayed here for one nightlots of restaurants
The staff was very friendly....the beds were comfortable and the room was very clean.. The breakfast was a hot breakfast and enough to satisfy everyone! The staff was very accommodating and also gave us some ideas to eat...and they were right correct on their choices..
I don't usually have high expectations for the Fairfield chain, but this location surprised me. The decor was fresher, the breakfast buffet a bit nicer, and the staff quite pleasant. Jazz got me checked in at the front desk and she was exceedingly competent. My...More
Response from Alyson P, General Manager at Fairfield Inn Rochester SouthResponded 8 February 2018
I am so pleased you enjoyed your stay at our property! Thank you for your kind words. I hope to get the chance to meet you the next time your travels bring you to Henrietta, NY.
I stayed here for one night in December 2017. Easy, friendly check-in at front desk.
When I went up to my room, someone had been smoking in the hotel somewhere and the floor reeked of smoke so I informed the front desk staff and they...More
Response from Erica P, Front Office Manager at Fairfield Inn Rochester SouthResponded 12 January 2018
Thank you for your kind words! I am so pleased to hear you had such a great experience here. We look forward to seeing you the next time your travels take you to Rochester, NY!
Have stayed here several times and each visit has been good. Nothing fancy, nice breakfast and convenient to many things. Easy access to I-90, just a few minutes from the exit. Rooms are clean and any issued were addressed quickly.
On the plus side, the facility feels new and clean. The room was roomy and quiet.
But the negatives for us loomed large. The Wi-Fi is intermittent at best, and at times would not work at all. Likewise, the Ethernet connection did not work.
Response from Erica P, Manager at Fairfield Inn Rochester SouthResponded 20 November 2017
I am sorry to hear your experience with us fell short. Thank you for providing us with some valuable feedback so we can better serve in the future.