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Extended Stay America - Rochester - Henrietta

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Traveller (18)
Room & Suite (16)
Dining (1)
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Overview
  • Excellent25%
  • Very good32%
  • Average19%
  • Poor9%
  • Terrible15%
Travellers talk about
“grab and go”(12 reviews)
“front desk”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
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Offers from Extended Stay America - Rochester - Henrietta
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Reviews (121)
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LanguageEnglish
31
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19
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All reviewsgrab and gofront desktops supermarketcomfortable bedwithin walking distancelaundry roomlong termfull size refrigeratora great stayother hotelscoffee makerone night stayparking lotglenncommonsclcrochester
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1 - 5 of 121 reviews
Reviewed 27 March 2018

We always stay here when we come to Rochester. Everyone is so friendly and welcoming. The rooms are clean and set up perfectly for us. The kitchenette is great and there is a full size refrigerator in the room. Any kitchen items ie coffee maker,...More

Thank Susan B
Response from 00esa, Manager at Extended Stay America - Rochester - HenriettaResponded 28 March 2018

Susan, thank you for returning to Extended Stay America. Nothing pleases us more than to know we succeeded in providing everything necessary for you to have a wonderful visit once again. We thoroughly appreciate your loyalty and hope you will continue making us your home...More

Reviewed 16 January 2018

Love this place, everyone is so kind. The room's are all clean and if you need anything, you alway's can get it at the front desk. This time when we went there were dishe's available that were clean and ready to use, which was great!!More

Review collected in partnership with Extended Stay
Thank O5891IMpatrickj
Response from 00esa, Manager at Extended Stay America - Rochester - HenriettaResponded 18 January 2018

Patrick, thank you for returning to stay at Extended Stay America once again. We are delighted to read you loved our well-kept property and courteous service. Thanks again for being our guest, and we look forward to welcoming you and your family back soon. Sincerely,...More

Reviewed 15 January 2018

I love it on commons way, I went to the other one in Greece and was robbed by the employee there.. I will never leave this location again.. Jason is one of the best managers I had met in Rochester ny. Jason needs the highest...More

Review collected in partnership with Extended Stay
Thank Cyncity716
Response from 00esa, Manager at Extended Stay America - Rochester - HenriettaResponded 16 January 2018

Thank you for sharing your experience. It is a pleasure knowing you were benefited with our convenient location and that you had an enjoyable stay here. We have also shared your feedback with the other hotel. All of us at the Extended Stay America would...More

Reviewed 28 December 2017

Great place, accommodating staff. The room was clean,and smelled great.Anything needed they would get for you.One thing that really sets them apart from other hotels in the area is their laundry room. Clean , well maintained machines that work..!More

Review collected in partnership with Extended Stay
Thank Patrick C
Response from 00esa, Manager at Extended Stay America - Rochester - HenriettaResponded 29 December 2017

Patrick, thank you for your wonderful review of Extended Stay America. We are delighted to read you loved all the aspects of our hotel, especially our exceptional service and the laundry facility. Thanks again for being our guest, and we look forward to your next...More

Reviewed 13 November 2017

The hotel is clean, and staff is friendly and willing to help and take questions. The area around the hotel is also great with several stores and a 24h grocery store in walking distance. The manager, Jason, made me very welcome and explained everything I...More

Review collected in partnership with Extended Stay
Thank alexbF9171NQ
Response from 00esa, Manager at Extended Stay America - Rochester - HenriettaResponded 14 November 2017

Thanks for choosing Extended Stay America for your stay. We are happy to know your visit with us was enjoyable and that you were impressed with our top-notch service. I will surely share your praises with Jason. It was good to have you here, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$81 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$81 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (18)
Room & Suite (16)
Dining (1)
Questions & Answers
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Anne .
26 June 2016|
AnswerShow all 2 answers
Response from Melodie H | Reviewed this property |
Yes, the wi-fi is free in the rooms. They will give you a code when you check in. You just need to sign in to ESA and enter the code given
0
Votes
CuriousS1
7 June 2016|
AnswerShow all 3 answers
Response from Manager-BKL | Property representative |
ESA has been around for over 20 years. We have guests who stay nightly, weekly and monthly. Kitchens are our featured amenity. Our staff is very tenured, it is a great company to work for.
0
Votes
Room Tips
"Pick another hotel"
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"Don't stay here."
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"If you must stay here, demand a non-smoking floor."
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"there are 3 floors and an elevator, so whatever."
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