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Comfort Suites Rochester

TravelocityUS$93*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$134*
US$93*
US$134*
US$93*
US$134*
US$93*
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Comfort Suites Rochester
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147 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Rochester
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Showing 143: English reviews
Utica, New York
Reviewed 15 June 2014

The type of room you'd expect with this chain. Great value and a safe location. Typical breakfast buffet. It's free and the coffee is good. We arrived after midnight and had a room fast. You won't get room service here. Very friendly staff.

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Helpful?
Thank 741peterm
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to fill out a Trip Advisor Review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We hope to see...

Plainfield, Indiana
Reviewed 2 May 2014

This Comfort Inn was a nice surprise. The room was very nice (king bed) with microwave and refrigerator. The furnishings seemed to be new. The staff was very pleasant and helpful. I would definitely stay here again if in the area.

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Helpful?
Thank ClButch2014
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. Sincerely, Brent Palmer...

Toronto, Ontario, Canada
Reviewed 30 April 2014

Liked: Window opened; blackout shades that closed all the way; pool; buffet (no Sunday brunch at the restaurant, but reasonable enough for a breakfast); pool; fridge and microwave. For me the bed was too firm, but that is a matter of choice. Bed linens and pillows were good. Well situated near the highway, but without the noise. Close to all...

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Helpful?
Thank YankInCanada
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to fill out a Trip Advisor Review. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We hope to see you again soon. Kind...

NYC
Reviewed 6 March 2014

I was traveling in Buffalo & Rochester for work and my colleague booked this hotel. I wasn't sure of the price until I got the bill, $89 per night, which I found very reasonable. It had been a long day including driving from Buffalo so it was a good stopping point. Check in was quick and easy (Tim helped us)....

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Helpful?
Thank KatWomanNYC
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete a review on Trip Advisor regarding your recent stay at Comfort Suites Rochester/Henrietta. I am glad that we were able to accommodate you during your business trip. We sincerely appreciate for your time and valuable feedback and hope you will give us another chance to provide you with superior service and accommodations...

Towson, Maryland
Reviewed 18 February 2014

When we arrived, we were promptly greeted by a very cheerful concierge. She conveyed all the necessary information on what time breakfast was, available services, and other tidbits of information. The room was very clean and spacious. The hot breakfast was very good especially the waffles! We enjoyed our stay and will definitely stay again.

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Helpful?
Thank Dan B
GeneralManagerny007, Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. Sincerely, Brent Palmer...

Toront
Reviewed 15 February 2014

Was here with a hockey team for tournament. As with all hotels participating as hosts to tournaments, they fail to accommodate accordingly. no hanging in the halls you might wake the other guests, no meeting rooms, so you cannot gather there. 15 parents can gather in a room, but don't leave the door open. Don't move furniture. Limited number of...

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Helpful?
Thank TranqilAtKosSt n
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. As a hotel that accommodates several groups and clients, our focus is that every guest who stays with us has the best experience possible. Even though we realize that our rules may be restricting to some groups, our number one goal is to...

Hamilton, ON
Reviewed 19 November 2013

By any standard, this hotel would earn high marks when compared to other properties of this type. The rooms were very clean, the suites were spacious, and the staff (front desk as well as housekeeping) was excellent. However, because I was able to book this property on a third-party website for half the rack rate, I feel I got an...

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Helpful?
Thank rrakoczy
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to fill out a Trip Advisor Review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We hope to see...

New York City, New York
Reviewed 5 November 2013

Checked in at about midnight with my teen aged son for a one night stay. We made the booking through a thrid party discounter, so our rate was exceptionally good.The clerk who welcomed us was genuinely interested in our comfort. The room with two beeds was clean and very comfortable. We appreciated the step above continental breakfast; they gave you...

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Helpful?
Thank Thorner H
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for your recent review of the Comfort Suites Rochester. I am glad that we were able to meet all your needs during your trip and hope to see you again soon. Brent Palmer General Manager Comfort Suites Rochester/Henrietta 585-334-6620

Bass Harbor, Maine
Reviewed 5 November 2013

A pleasant hotel with a very helpful staff, however, stay away on Thursday thru Saturday nights in October and November. During these months there are youth hockey tournaments every weekend and this hotel is one of the many in the area used by the youth groups. Kids running up and down the hall, adults carrying out conversations in the halls...

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Helpful?
Thank Coldflyer
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete a review on Trip Advisor regarding your recent stay at Comfort Suites. We do host groups of all shapes and sizes, and unfortunately some are more unruly then others. Due to the valuable feed back we have received from our guests such as this we have already taken measures to correct this...

Leesville, South Carolina
Reviewed 15 October 2013

We stayed here on a recent trip to Rochester, NY for Homecoming weekend. While it was overpriced for the value (likely due to the high demand from homecoming weekend at a couple of local universities), the stay was relatively pleasant. The front desk staff at check in was very friendly, and even called shortly after check-in to make sure the...

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Helpful?
Thank RRphotos
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete a review on Trip Advisor regarding your recent stay at Comfort Suites. I am glad that we were able to accommodate you during Homecoming weekend. It is great being so close to the local colleges in the area but unfortunately during these high demand times our rates do fluctuate from where they...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites of Rochester. This 100% nonsmoking all suite property is conveniently located near I90 and I390 just minutes away from downtown, the Erie Canal, and the Rochester Institute of Technology. Let our staff treat you to the finest hospitality in Western New York. Enjoy our delicious complimentary hot breakfast, free WIFI, and indoor pool and spa. ... more   less 

Additional Information about Comfort Suites Rochester

Address: 2085 Hylan Dr, Henrietta, NY 14623-4219
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $137 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Rochester 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites Rochester Hotel Rochester
Rochester Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Rochester staff and other travellers.
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Questions? Get answers from Comfort Suites Rochester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King suite has plenty of space. South side of property may be more quiet, as away from I-390.”
274robertam, 8 May 2017 | Read review
“Ask for one not near noisy kids, unless you have noisy kids.”
tu2rgirl, 2 Jul 2016 | Read review
“Got it on hotwire 2 1/2 star suites in Henrietta NY, Should be a 3 star.”
dealr, 11 Jun 2016 | Read review
“Get there early”
ericg0wins, 4 May 2016 | Read review
“Free Breakfast”
brandondaycaden, 23 Mar 2016 | Read review
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Prices are for 1 room, 2 adults
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