We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

El Serafin Hotel Boutique

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
El Serafin Hotel Boutique
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

209 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 65: English reviews
Start your review of El Serafin Hotel Boutique
 Click to rate
Maple Ridge, Canada
Reviewed yesterday NEW

There needs to be a higher rating available as excellent is not enough! Cecelia, Liliana and the other front desk staff were beyond friendly and helpful, they gave us advice on restaurants and attractions, made reservations, called taxis and booked tours for us. There was coffee and breakfast available in our room every morning. The maid service was prompt and...

 Report
Helpful?
Thank brent r
Vancouver, Canada
Reviewed 1 week ago

Love to stay in the old town of most cities, and this is no exception. You are absolutely central and it is perfect. Being able to walk and then come back frequently to use your own facilities is great. The staff are very professional and friendly. There are rooms upstairs, where the family would have lived before, and ground floor...

 Report
Helpful?
Thank vekel
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear vekel: We thank you for the time to let us know your comments which motivate us to always be better. Thank you very much and we look forward to your next visit to Queretaro.

Oak Park, Illinois, United States
Reviewed 1 week ago

This hotel has many beautiful rooms and a charming courtyard where the morning sun was a perfect place to sit and read a book or enjoy a glass of wine in the evening. The rooms have brick walls and stone floors, and this kept the room comfortable temperature-wise. The room with two queen-sized rooms was extremely comfortable for two people....

 Report
Helpful?
Thank Robbin K
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Robbin K: Thank you very much for your comments, it is a pleasure to know that your visit was a success; Please consider this your home and we look forward to your next visit to Querétaro.

Delhi
Reviewed 2 weeks ago

This hotel was so highly rated that we had high expectations. They were not met. When we arrived, we waited in the road for 10 minutes because no one was at reception, or answered the bell or phone (we called from the other side of the door.) The hotel public spaces are cluttered, crowded, and filled with tacky tchotkes. I...

 Report
Helpful?
Thank StephanieWebb
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear StephanieWebb: We thank you very much for the valuable time you took to let us know your comments which will be very useful, We remind you that we have a meeting room for work meetings. Hoping that your next visit will allow us to improve the impression of the city and our hotel.

Panama City, Panama
Reviewed 16 February 2017

Well, I have to admit I was a little nervous when I saw that it was an eighteenth century remodel and had a "three-star hotel" rating, but with all the rave (five-star) user reviews, I decided to go for it. We were soooooo glad we did! My wife and I stayed there last night. Being Valentine's Day, we wanted something...

 Report
Helpful?
Thank JimE_1111
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear JimE_1111: Thank you very much for taking the time to share with us your experience in this your home, likewise receive my most cordial greetings. It is very gratifying to know that we met your expectations by providing you with an excellent service, which you certainly deserve, I would like to share with you that our priority is to...

Montreal, Canada
Reviewed 8 February 2017

A magical stay at a beautiful hotel! Everything exceeded our expectations at this gorgeous and beautifully decorated 200 year old building and courtyard, from the lovely bedding, to the excellent breakfasts each day (gracias, Karen!), to the exceptional service from all of the wonderful and helpful staff! Liliana at reception was especially helpful for us, from arranging tours to calling...

 Report
Helpful?
Thank Dianne L
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Our beloved Dianne L: Thank you very much for your kind comments, for us it has been a privilege to have you in this house, your congratulations will be shared with our collaborators. Comments like these are the ones that keeps us motivated to be better and always try to exceed our guests' expectations . Thanks and see you soon

Reviewed 4 February 2017 via mobile

The perfect combination, pasta and wine. Nice porcini mushrooms ravioli in a mushroom cream sauce. Rosso di montalcino italian wine. Anibal service was incredible. They have a perfect location. Amazing!

 Report
Helpful?
Thank Idalis S
Mexico City, Mexico
Reviewed 25 January 2017

We stayed 3 days 2 nights in this B&B/hotel boutique, it was a nice experience. Staff was attentive and professional, helpful with the requests I had, they let me extend my check out with out any fee. There is a free breakfast included (bread, coffee, orange juice, yogurt and toast only). The room we stayed (viento) was spacious, pillows and...

 Report
Helpful?
Thank emruve
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear emruve: Thank you for your comments, it has been our pleasure to give you this house and we hope to have the privilege of your company again. Greetings and see you soon

Woodbury, Minnesota
Reviewed 6 January 2017

My wife and I arrived well before stated check-in time, so the staff was able to find a room to store our luggage while we walked around Queretaro. Upon check-in to the room, we found it acceptable. No real frills, but we didn't need that. The staff was also very helpful in booking us a taxi for our 4AM departure...

 Report
Helpful?
Thank Adam B
El Serafin Hote... B, Director de Recepción at El Serafin Hotel Boutique, responded to this review

Dear Adam: It was a pleasure to meet you at home! We are very pleased to read your comments, they are very important to us, thank you for taking the time to write to us. We will be waiting for you !! Best regards El Serafin Hotel Boutique

Reviewed 24 December 2016 via mobile

Serafín worked out perfectly for me and my partner. Its location is central and walkable to everything. Next door is a great gorditas place and there's a popular taco cart in front. The service was professional and accommodating to every we request we had, like when we needed to print things, ask for extra waters and coffees, and watch our...

 Report
Helpful?
Thank Christopher T
El Serafin Hote... B, Director de Recepción at El Serafin Hotel Boutique, responded to this review

Dear Christopher: Thank you very much for taking the time to let us know your opinion, for us it has been a pleasure to welcome you at home and we hope to see you again very soon. I assure you that we will send your congratulations to all our staff, comments like this motivate us to be better and to...

137 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (82)
Viewed
Room/Suite (18)
Viewed
Family/Play Areas (10)
Viewed
Hotel & Grounds (17)
Viewed
View from Room (8)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (1)
Viewed
Room/Suite (6)
Viewed
View from Room (2)
Viewed
Other (36)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Queretaro City hotels
0.3 km away
La Casa del Atrio
La Casa del Atrio
#1 of 94 in Queretaro City
622 reviews
0.4 km away
Hotel Quinta Allende
Hotel Quinta Allende
#15 of 94 in Queretaro City
88 reviews
0.4 km away
La Mansion del Burro Azul Hotel & Spa
Show Prices
Show Prices
Show Prices
0.5 km away
Hotel Villa del Villar
Hotel Villa del Villar
#24 of 94 in Queretaro City
212 reviews
0.7 km away
Hotel Mirabel
Hotel Mirabel
#12 of 94 in Queretaro City
184 reviews
0.5 km away
La Casa del Naranjo Hotel Boutique
La Casa del Naranjo Hotel Boutiq...
#16 of 94 in Queretaro City
189 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about El Serafin Hotel Boutique

Address: Independencia #22 Centro Historico | Queretaro , Queretaro, Queretaro City 76000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: $87 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Serafin Hotel Boutique 3*
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and Agoda so you can book your El Serafin Hotel Boutique reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Serafin Hotel Boutique staff and other travellers.
3 questions
Ask a question
San Juan Cosala, Mexico
over a year ago

See all questions (3)

Questions? Get answers from El Serafin Hotel Boutique staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't think that there is a bad one”
 of 5 bubbles brentr857, 25 Mar 2017 | Read review
“the front rooms are noisy, perhaps ask for a back room. If you cannot walk up stairs, there is no elevator, ask for a room downstairs,”
 of 5 bubbles RobbinK_12, 13 Mar 2017 | Read review
“All room appear to be VERY nice (from the outside).”
 of 5 bubbles JimE_1111, 15 Feb 2017 | Read review
“Lluvia quiet, the room directly above, or the one with balconies. Lluvia would be wheelchair accessible. All other rooms accessed by stairs.”
  • Lluvia has a very comfortable King size bed with luxurious & wonderful smeeling bedding.
  • This is what we see out the window from our sitting area, a pond & turtle fountain
  • This is the view entering our room Lluvia, which means rain.
  • The door to Lluvia on right, where we hd breakfast each morning
  • Walking from the reception through the courtyard, these are our bedroom doors.
  • 15 foot high ceilings are the norm in these 200 year old haciendas!!
  • This is where we ate out breakfast each day, which is included in the room price
  • View from the balconied room over reception, looking right
 of 5 bubbles DianneL650, 8 Feb 2017 | Read review
“Pick a room in the 1st floor!”
 of 5 bubbles gaby_caballero, 12 May 2016 | Read review
5 of 5