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El Serafin Hotel Boutique

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Traveller (138)
Room & Suite (62)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent75%
  • Very good21%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(6 reviews)
“downstairs room”(2 reviews)
“each morning”(4 reviews)
View all reviews
What's included
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Wheelchair Access
Dry Cleaning
Free Parking
Pool
Restaurant
Airport Transportation
Room Service
3 Star Hotel
View all hotel information
Location and contact
Independencia #22 | Centro Historico, Queretaro City 76000, Mexico
Hotel website
1.2 km to Queretaro Airport
116 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (248)
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79 results
Traveller rating
55
17
4
2
1
Traveller type
Time of year
LanguageEnglish
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55
17
4
2
1
Show reviews that mention
All reviewsyogurtdownstairs roomeach morningnice bathroomhigh ceilingspoints of interestperfect locationthree blockswalking distancethe ground floorhistoric centerceciliacityhandicraftsqueretaromexicocentro
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1 - 5 of 79 reviews
Reviewed 4 weeks ago via mobile

This is a very good hotel. Clean, comfortable, super friendly staff. Rooms have special decoration. Good amenities. It is very well located. Coffee is great. We really had a nice time. Will go back soon. Be sure and bring cash so you can purchase some...More

Thank Aurora_150800
Response from El Serafin Hote... B, Gerente at El Serafin Hotel BoutiqueResponded 3 weeks ago

Dear Aurora_150800 Thank you very much for taking the time to send us your comments, we love knowing that your stay was so pleasant. We hope to see you soon back Regards

Reviewed 9 June 2018

I loved this place because of the charm, the quality of the rooms and the people. I had a room on the 2nd floor. Large room, king sized bed, pretty wifi, which was slow at times, nice bathroom and a/c. The place is clean and...More

Thank SurfJogger
Response from El Serafin Hote... B, Gerente at El Serafin Hotel BoutiqueResponded 3 weeks ago

Dear SurfJogger: Thank you very much for your kind comments, which we will take the liberty of sharing with our collaborators, we are happy and proud to know that as a team we are on track to achieve our goal of creating exceptional moments for...More

Reviewed 2 June 2018 via mobile

We arrived at around 10pm, and easily found our hotel. The staff was super friendly and the hotel is beautiful. We had an upstairs room and had no issues with any city noise. The room was a good size even with the king size bed,...More

Thank W2MORA
Response from El Serafin Hote... B, Gerente at El Serafin Hotel BoutiqueResponded 4 June 2018

Dear W2MORA: Thank you very much for sending us your kind comments, we are proud and motivated to know that we have made your experience so pleasant, we have taken the liberty to share them with all our staff. Please consider this your home in...More

Reviewed 21 May 2018

We really loved this little boutique hotel in the heart of the historic center of Queretaro. The staff was incredibly helpful, especially Mari and Cecilia. We also briefly met the owner who was friendly and forthcoming and obviously a lover of the arts. Despite the...More

Thank cavedodger
Response from El Serafin Hote... B, Gerente at El Serafin Hotel BoutiqueResponded 23 May 2018

Dear cavedodger: Thank you very much for your pleasant comments, for us it has been a pleasure to have you visit in this your house, as for your comments we are working on it so that your next stay will be even more pleasant and...More

Reviewed 9 May 2018

Perfect stay !!!! My stay in Serafin Hotel was the most pleasurable one. From the check in to the check out everything was well taken care of. In real sense this hotel treats the guests like king. The hotel is like an antique house which...More

2  Thank Jai_Hingorani
Response from El Serafin Hote... B, Gerente at El Serafin Hotel BoutiqueResponded 16 May 2018

Dear Jai_Hingorani: Thank you very much for your kind comments, we are glad that your stay has been pleasant and I assure you that we take your comments about our areas of opportunity with the utmost seriousness and that we are working on it so...More

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About
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Number of rooms
13
Price range
US$43 - US$121 (Based on Average Rates for a Standard Room)
Location
Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Number of rooms
13
Price range
US$43 - US$121 (Based on Average Rates for a Standard Room)
Location
Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Number of rooms
13
Price range
US$43 - US$121 (Based on Average Rates for a Standard Room)
Location
Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
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Traveller (138)
Room & Suite (62)
Dining (2)
Family and Play Areas (16)
Questions & Answers
Ask a question
blkeck43
26 January 2016|
AnswerShow all 3 answers
Response from Dadflo | Reviewed this property |
Si tiene estacionamiento que se encuentra a 2 cuadras del hotel por la misma acera. Yes they have parking lot 2 blocks away in the same street.
0
Votes
Google Translation
Room Tips
"Second floor has a/c but requires a climb"
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"Look at the rooms online to make your selection"
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"Not sure, but all rooms seem equally good."
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"The upstairs rooms have air conditioning. The wi if connection is poor in the rooms"
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