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Hacienda Jurica

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Hacienda Jurica
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307 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Reviewed 30 July 2016 via mobile

Very nice hotel eith all the service I really enjoy it all the amenities was perfect the personal very nice with all the guest I recommend this hotel because of everything they have amazing rooms and the gardens as well even if you go just for the weekend is ok is lovely congrats

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Thank cachgv
Sarasota, Florida
Reviewed 30 June 2016

We really enjoyed our stay. The hotel was awesome. Rooms were very clean, bathroom was great. The entire hotel is surrounded by beautiful gardens. The pool is nice and warm, but the best of all is the friendly staff. They were amazing, always helpful. The food at the restaurant was delicious and they have a wide variety. Overall it is...

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Thank SandySV
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear SandySV: Thank you for take the time to let us know about your last stay in our beautiful property, is a pleasure for us to read that your stay was wonderful and you enjoyed the quality of our service. All the staff send you warm regards, Come back soon, Sincerely yours, Esther Flores de la O General Manager Hacienda...

Reviewed 29 May 2016 via mobile

I am right NOW in My Room 11:44pm may 28th With My 5 wife who Is 5 months Pregnant in a Room infested With Mosquitos ... I called Front desk TO The answer "yes Sorry We suffer from this Problem because there Is a river nearbye... Would you like us TO Fumagate?" What a Joke of Service What a Joke...

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1Thank Elias M
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Elias M: Thank you again for bringing this issue to our attention. Your feedback is extremely valuable to us. I greatly appreciate your comments about aspects of the room mosquitoes are present due to our extensive green areas which are part, knowing that we have periodic fumigation in all our areas including rooms. In taking great care of our...

Dubai, United Arab Emirates
Reviewed 2 April 2016

The good: Very nice hotel in an old hacienda Beautiful grounds The bad: Old rooms, kind of 3 stars in USA/Europe, by no means 5 Stars + as it is positioned. Very poor wifi Bed and pillows are below average, not really comfortable as you may expect in a 5 stars hotel I assume that if they make a good...

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1Thank Rafa_Dubai
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Rafa-Dubai: Thank you very much for your candid review of your recent stay at our beautiful Hacienda. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We are taking actions in order to improve our quality in rooms,...

Reviewed 13 March 2016 via mobile

Hacienda Jurica has a great sunday Brunch. Everything is good, but i would really recommend tacos de carnitas con cueritos, tacos de barbacoa and The banana loaf. Also The fried quesadillas are really good. The service is fast and people is always willing to serve.

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Thank Carlos R
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Carlos R: We are grateful for the time it took to let us know your comments about your last visit to our beautifil XVI century Hacienda. We are very happy because your stay with us was great, each day we put our best effort to offer an amaizing experience to our guests. See you soon, Best regards, Lic. Esther...

Mineral de Pozos, Mexico
Reviewed 25 December 2015

old hacienda with rooms that I've had before in other places that were much cheaper. Kind of like a mid-range motel in the US, but much more expensive there. The restrooms off the dining area were filled with mosquitoes - you see where about 20 had been crushed on the walls of the stall. Nice grounds - hotel rated at...

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Thank willyboy46
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear willyboy46: Thank you very much for your candid review of your recent stay in our beautiful Hacienda. Your feedback is extremely important to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and restrooms that need updating. Our main priority is to be able to offer a...

New York City, New York
Reviewed 23 December 2015

While the Business Center was great and the wifi had a strong signal, there was a lot of hair on my bathroom floor and my toilet ran so much I had to turn if off at night. There was also left over room service food in the hall outside my door for more than 12 hours. Unfortunately, I do not...

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Thank tcc1056
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear tcc1056: Thank you very much for your candid review of your recent stay at our beautiful hotel. Your feedback is extremely valuable to us, as we strive to improve with each every stay. It is a pleasure to announce that we will be implementing many upgrades to the property, our main priority is to be able to offer a...

Queretaro, Mexico
Reviewed 13 November 2015

The room is run down and dirty. The did not clean it in the last two days. I would have changed the hotel as soon as I walked into the room but I am here with a larger group and I guess I have to deal with it They put a plastic cover on the shower drain. I guess to...

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Thank Udo D
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Udo D: Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. I reviewed with Rooms Division department and would take actions immediately. We are...

Guadalajara, Mexico
Reviewed 12 November 2015 via mobile

Beautiful hacienda and beautiful landscape, nice warm pool, complete gym, great massage, nice convention rooms. It is far from the downtown area though. I would return if I ever go back because it is a relaxing place and has very good food which is something that really makes it stand out from other hotels that I have visited.

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Thank Lovesbeach_9
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Lovesbeach_9: Thank you for choosing Hacienda Jurica! We appreciate your review of your recent stay at our beautiful Hacienda, is very important to our continuous improvement, and in this way we can offer unique experiences to our guests in each and every their stays. We are glad that our facilities were to your liking, we strive to keep them...

San Francisco, California
Reviewed 10 November 2015

Don't be misled by the nice website offering horseback riding, mini-golf, etc. This place is NOT at all what they market themselves as. First of all this is NOT a luxury property at all. It is a 3.5 star at best. It is old, the pillows are very old and low quality, the towels are raggedy and old from so...

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1Thank julieta A
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Julieta A: Thank you very much for your candid review of your recent stay at our hotel and for bringing this issue to our attention. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. In taking great care...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Conference Facilities
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Hacienda Jurica

Address: Calle Paseo de Jurica 618, Queretaro City 76100, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: $101 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Jurica 3.5*
Number of rooms: 239
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Also Known As:
Hacienda Jurica Queretaro
Hacienda Jurica Hotel Queretaro
Hotel Style:
#8 Spa Hotel in Queretaro City
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Jurica staff and other travellers.
3 questions
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Questions? Get answers from Hacienda Jurica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't stay just went for brunch”
 of 5 bubbles Traveller_Green037, 20 Nov 2016 | Read review
“Just don't stay there!”
 of 5 bubbles carolmL1184JZ, 15 Nov 2016 | Read review
“another hotel”
 of 5 bubbles willyboy46, 25 Dec 2015 | Read review
“Do not go for the bigger suite since it only adds some few inches you wouldn't even notice and it will cost you 60 usd more the night.”
 of 5 bubbles ArturoP466, 28 Sep 2015 | Read review
“Order breakfast from the menu unless you are a big eater.”
 of 5 bubbles richardwB9755JG, 9 Jul 2015 | Read review
5 of 5