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Plaza Camelinas Hotel

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131 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Wichita, Kansas
Reviewed 23 August 2016

Hotel is well located. You can actually walk to downtown in 15-20 minutes. Reception are is quite impressive but the room where we stayed would definitely enjoy some wall re-painting. We stayed two people in king-size-bed room and there was only one towel. WIFI was very stable and quite fast. Breakfast buffet is nice but I recommend to you to...

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Helpful?
Thank NayiU
PlazaCamelinasH, Director de Relaciones con Clientes at Plaza Camelinas Hotel, responded to this review

Hello Nayi U, good morning. Thanks so much for writing us your impression about our hotel, we are glad to know that you did enjoy our spaces; furthermore we take very seriously your suggestion about our service and suites, we will get better in all opportunity areas to offering to you and other guests such an amazing experience. We are...

Calgary
Reviewed 13 February 2016

The hotel is located right next to a freeway. We were the for a business exhibition so it likely worked well for the potential clients to come in. It was unusually cold when there and all the rooms were very chilly. Some of my colleagues had no hot water or heating. My room faced a wall that was only 5...

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Helpful?
Thank Calgarysheila
PlazaCamelinasH, Director de Relaciones con Clientes at Plaza Camelinas Hotel, responded to this review

Hello Sheila. Thanks so much for writing us your opinion and let us know your experience. For Plaza Camelinas Hotel Querétaro is very important what our clients have to say. We are very sorry for all the inconvenient that you explain here. We'll take very seriously the suggestions that you made us for future visits and another guests. We hope...

Albany, New York
Reviewed 19 November 2015

Stayed here while attending a family reunion. I can't say enough about the hotel and the service. The rooms and the commons areas were clean and the service provided from the bellmen to the chamber maids and the wait staff at the restaurant was impeccable. One of our family members had a problem at another hotel and the Plaza Camelinas...

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Helpful?
Thank Chiquis926
PlazaCamelinasH, Director de Relaciones con Clientes at Plaza Camelinas Hotel, responded to this review

Hello! thanks so much for writing us, we're so glad to read that you loved our hotel, we hope you and your family come back soon. Also, we want to thank you the time that you took for let us know your opinion, this is very important to us. We want to remind you that we are total and complete...

Mexico City, Mexico
Reviewed 2 March 2015

We stayed for 3 nights. Telephone never worked, in spite of I reported it every day. Wi-Fi doesn' t work well either. Rooms are ok, bath too. Restaurant is excellent, food, service, prices. We ate breakfast, lunch and dinner. I recommend the breakfast buffet. Reception desk employees do not know a thing, they are polite, thoug.

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Helpful?
Thank Heidi E
PlazaCamelinasH, Director de Relaciones Públicas at Plaza Camelinas Hotel, responded to this review

Hola Heidi. Thanks so much for writing us. We want to apologize for this incovenient with our comunication web. For us is very important to know the impression of each guest so we can improve our service. Otherwise we are very happy to know that did you enjoy the food. We will train to our team so we can offer...

Reviewed 29 December 2014 via mobile

Excellent service. the room was very clean and had a window unit. They are remodeling the swimming pool but once it is ready this hotel should be better. Very helpful staff. They were able to accommodate our needs.

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Helpful?
Thank Texasita
Phoenix
Reviewed 17 February 2014

The room was somewhat comfortable although the lighting was very dark. The bathroom was clear, but there was no place to put the toiletries. Two days on a row some cleaning supply was left in my room: dirty rag one day and a sponge another day. My coffee packets were not replenished another day. The temparture that week was cold...

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Helpful?
Thank Paisagringa
New Hampshire
Reviewed 2 December 2013

Colleagues and I stayed here for four nights during a recent convention at the (relatively) nearby convention center. The person at the front desk who checked us in was not particularly professional and was a little confused and didn't go the extra mile to resolve his or our confusion about our reservation, how it was being paid, and/or whether breakfasts...

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Helpful?
Thank PoblanoJ
Vicksburg, Michigan
Reviewed 21 August 2013

I vacillated between very good and excellent, it came down to how slowly they cleaned the rooms. We stayed here twice while in MExico for three weeks. We stayed in the regular sized room for 3-4 days and spent almost a week in the Jr. suite. I really like the Jr. suite, nice size and space for a family of...

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1Thank Paul H
Metepec, Mexico
Reviewed 25 January 2013

The staff in this hotel was very friendly and warm, however the room I stayed on for one night only was terrible: The air conditioning didn't work (Fortunately it wasn't too hot and opening the window helped somehow), the room was musty and the shower didn't work. I stayed only for one night. On the positive side the pool is...

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Helpful?
Thank Gabriel V
SMA,
Reviewed 7 December 2012

Only one thing about this hotel rang true to what I'd read about it...it was indeed beautiful. The rest, however, was disaster, beginning with them not having our paid-for reservation with Orbitz. We eventually did receive a room meeting the criteria of what we'd reserved (non-smoking, King bed) but it must have been their "emergency spare" or something, because nothing...

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1Thank kakesim

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Plaza Camelinas Hotel has been distinguished as one of the most beautiful hotels in Mexico with its fine Mexican architecture, elegant furniture and decor. Located in Queretaro, a city rich in history and of unmatched colonial beauty, Plaza Camelinas Hotel offers over 150 Luxury Rooms, 4 Junior Suites, one Master Suite, Restaurant, Video Bar, Swimming Pool, Gymnasium, Business Center, Auditorium and a Convention Center with a capacity of up to 1000 people. ... more   less 

Additional Information about Plaza Camelinas Hotel

Address: Avenida 5 de Febrero 28 | Esq. Zaragoza, Queretaro 76170, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $74 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Camelinas Hotel 3.5*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz and Travelocity so you can book your Plaza Camelinas Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Camelinas Queretaro
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Questions & Answers

Here's what travellers have asked, with answers from Plaza Camelinas Hotel staff and other travellers.
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Questions? Get answers from Plaza Camelinas Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel alongside of very busy street. If you want quiet room ask for one that faces the court and is on 2 or 3 floor.”
 of 5 bubbles NayiU, 22 Aug 2016 | Read review
“If WI-FI is a "must have" in a hotel, go somewhere else, I counted 3 hotels in the same street.”
 of 5 bubbles 114heidie, 1 Mar 2015 | Read review
“in the back”
 of 5 bubbles Paisagringa, 16 Feb 2014 | Read review
“The renovated rooms are better lit and fresher feeling than the older rooms. Some rooms have a nice courtyard view; others look out onto walls or worse.”
 of 5 bubbles PoblanoJ, 1 Dec 2013 | Read review
“stay to the inside though internet it weak, noise is too. Junior suite was noisier but worth it...pool is perfect for little kids!”
 of 5 bubbles K4923XOpaulh, 21 Aug 2013 | Read review
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