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Dona Urraca Hotel & Spa

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Dona Urraca Hotel & Spa
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115 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Zurich, Switzerland
Level Contributor
113 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 October 2016 via mobile

Really atmospheric high quality hotel with huge rooms. They have spent a lot on classy decor and it just feels really nice. Comfortable bed and a nespresso machine. Small but attractive pool. Breakfast was good, but you have to order of the menu so allow time. Dinner also very tasty. Short walk to the beautiful down town of Queretaro.

Thank johnpares1
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2016

When i first arrived to mexico, and the last time i left, i stayed in this hotel. It's a beautiful hotel located in the heart of the historic center of QRO, a super safe street that i would come back at 3-4 am and always felt secure. The architecture of this hotel is beautiful and has a lovely swimming pool.... More 

Thank Emma F
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 August 2016

A Very nice and cozy hotel located in the historic quarter of Queretaro, the rooms are nicely decorated with Mexican crafts, the service is excellent. On Sundays they have an excellent buffet where you can enjoy mexican typical cuisine.

Thank aruiz7003
Laredo, Texas
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 January 2016

Why the low rating? Read on. I liked this hotel for it's convenient location to the historical section of town. It's an easy walk and safe. I liked the room which was unique. The staff seemed friendly. Two things really irritated me, though. First, it was fairly cold the two nights we were there. We asked several times for a... More 

Thank TexasBob_10
Boston, Massachusetts
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 January 2016

Queretaro is a dynamic city in Mexico, with lots of major companies located there. This is one of the two or three locations I visit several times per year on business. As an American, I'm conscious of safety, do not speak Spanish well, and want to enjoy the feeling of Mexico while comfortable and safe. The old city part of... More 

Thank 860jay
Level Contributor
223 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 11 November 2015 via mobile

I staid three nights and enjoyed each one of them. The junior suite "red parrot" was very comfortable and large. It was equipped with a living room area with a flat screen tv and an nespresso machine. The view was directly to the pool. The breakfast buffet ( only on weekend) was delicious, but also the normal breakfast from the... More 

Thank beitgugb
Atlanta, Georgia
Level Contributor
448 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 9 November 2015

Located from town square area of Queretaro, about 5 minutes walk. Street level nothing special but once enter the courtyard, it is gorgeous. Old yet new. Beautiful and unique. Everything blended in well between old and new, natural vs fresh decoration. Room is large and wow factor. Internet working in some area only. Price quite expensive.

Thank CVictorT
Nanticoke, Pennsylvania
Level Contributor
196 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 4 November 2015 via mobile

We arrived at this very lovely, modern hotel, impressed by the water fountain system as you entered. Reception was great. We were able to upgrade and still paid way less than one would have expected. We were wowed by our rooms. We were in 5 and 6. Everything was just perfect...more than perfect. We actually wanted extend our stay another... More 

Thank Helen L
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2015 via mobile

Good location, nice hotel but internet and tv was not working. For a so called 5 star hotel, I expected at least internet and tv service. Service is amicable but requires further professional training. There is potential in this hotel. They just need to train their staff more, prepare for contingencies and have a plan. I travelled during the month... More 

Thank ChayaMansa
Mexico City, Mexico
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 28 July 2015

I stayed just one night at this boutique hotel...but had a super experience. Nice rooms, new and updated. All the amenities of a 5 star boutique hotel. Great bed, amazing shower. The restaurant is a jewel...although service may be slow at times. Breakfast was very good, just get there with plenty time...service was slow...

Thank ANP71

66 photos of this hotel

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Hotel & Grounds (16)
Room/Suite (3)
Pool/Beach Area (1)
Dining (1)
View from Room (1)
Other (28)

Management photos: Courtesy of the property manager

All Management Photos (16)
Pool/Beach Area (3)
Dining (1)
Family/Play Areas (4)
Room/Suite (6)
Bathroom (1)
Hotel & Grounds (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Dona Urraca Hotel & Spa

Address: 5 de Mayo # 117, Col. Centro, Queretaro 76000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $200 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dona Urraca Hotel & Spa 4*
Number of rooms: 24
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Also Known As:
Dona Urraca Hotel Queretaro
Dona Urraca Hotel And Spa
Hotel Style:
#3 Luxury Hotel in Queretaro
#7 Spa Hotel in Queretaro
#13 Romantic Hotel in Queretaro
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Questions & Answers

Here's what travellers have asked, with answers from Dona Urraca Hotel & Spa staff and other travellers.
1 question
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Questions? Get answers from Dona Urraca Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor rooms can have a bit of a walk to stairs, elevators, etc.”
  • My room
 of 5 bubbles 860jay, 17 Jan 2016 | Read review
“overlooking pool”
 of 5 bubbles CVictorT, 9 Nov 2015 | Read review
“Rooms further away from the restaurant are quieter”
 of 5 bubbles ANP71, 28 Jul 2015 | Read review
“the rooms in the back, top floors have nice views”
 of 5 bubbles GerardoI, 10 Jul 2015 | Read review
“All rooms have access to the internal garden. The higher up the room is, however, the better the view of the city.”
 of 5 bubbles globalnole, 14 Aug 2014 | Read review
5 of 5
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