We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 2 hotels in Irondequoit

Hampton Inn Rochester-Irondequoit

474 reviews
Save
Traveller (30)
Room & Suite (30)
Dining (23)
Overview
  • Excellent51%
  • Very good32%
  • Average11%
  • Poor2%
  • Terrible4%
Travellers talk about
“front desk”(50 reviews)
“every month”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Rochester-Irondequoit
Special Offer: Double Points,Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (474)Write a Review
Filter reviews
465 results
Traveller rating
231
151
51
11
21
Traveller type
Time of year
LanguageEnglish
More languages
231
151
51
11
21
Show reviews that mention
All reviewsgeneral hospitalfront deskevery monthwafflespasta villahockey teamgreat place to stayroom was cleancomplimentary breakfastnice breakfastnice hotelshower headfridge and microwavesoccer tournamenteasy accessbusiness centerwould stay here again
FilterEnglish
Updating list...
1 - 5 of 465 reviews
Reviewed 5 days ago

Did not honor room Did not alllow late checkout even though hotel was empty the next day We seemed to bother front desk staff Witnessed Breakfast staff yelling at a group of girls when they came down 20 minutes before breakfast was over. We are...More

Review collected in partnership with Hampton
Thank danabz2017
Hotel's Favourite
Reviewed 17 August 2017

I stayed here one night while in town for work, From the minute you walk in your are personally greeted and taken care of. The manager was leaving when I arrived and I didn't have my husbands Hilton Honors credit card. He took care of...More

1  Thank SusanB22
Response from Patrick C, Director of Sales at Hampton Inn Rochester-IrondequoitResponded 25 August 2017

Dear SusanB22, Thank you for your comments. The team here is always willing to help when needed and they know to always anticipate our guests needs. I have communicated the comments to all of them and they were so happy. We hope you stay with...More

Reviewed 1 week ago

Staff needs more training on delivering good customer service. Get noise level (by staff) down in the lobby/breakfast area. Housekeeping when knocking in the room needs to introduce themselves so as not to frighten someone in the middle of sleep. Front desk also needs to...More

Review collected in partnership with Hampton
Thank 957fredericke
Reviewed 2 weeks ago

We enjoyed our stay at the Rochester-Irondequoit Hampton Inn. It's very clean and quiet. We were there during Thanksgiving, and the hotel was not loud at all. Also, the staff members are super friendly. Overall, it was very comfortable. It's also in driving distance of...More

Review collected in partnership with Hampton
Thank Sarah H
Response from Patrick C, Director of Sales at Hampton Inn Rochester-IrondequoitResponded 1 week ago

Dear Sarah H, Thank you for taking the time to share your comments. The team takes a lot of pride in the service they deliver to our guests. Your comments will surely be shared with everyone here. Best regards,

Reviewed 2 weeks ago

Hotel was very easy to use: clean, welcoming, well-run, modern, with lots of thoughtful touches like complimentary cookies and tea/coffee in the evening and a refrigerator and extra charging ports in the room.More

Review collected in partnership with Hampton
Thank CarolofBoston
Response from Patrick C, Director of Sales at Hampton Inn Rochester-IrondequoitResponded 1 week ago

Dear CarolofBoston, Thank you so much for your review and for taking the time to share you comments. It is the little things that go a long way. We want our guests to be as comfortable as possible and we are happy we were able...More

PreviousNext
12345693
Add Photo Photos
Traveller (30)
Room & Suite (30)
Dining (23)
Pool & Beach (5)
Hotel & Grounds (21)
Bathroom (9)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$83 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite