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    Best Western University Inn

    1020 Ellis Hollow Rd, East Hill Plaza, Ithaca, NY 14850-2808
    +1 855-570-8641
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    03/12/2017 04/12/2017
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    Traveller (58)
    Room & Suite (17)
    Pool & Beach (1)
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    Overview
    • Excellent26%
    • Very good34%
    • Average22%
    • Poor11%
    • Terrible7%
    Travellers talk about
    “shuttle service” (26 reviews)
    “liquor store” (7 reviews)
    “shopping center” (15 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    2.5 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (529)
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    1 - 5 of 512 reviews

    Reviewed 6 days ago

    The Best Western University Inn, at East Hill Mall, has good beds, quiet rooms, high speed internet, good breakfast, and a good value for visitors to the Cornell High Energy Synchrotron Source (CHESS). It's only a 2 minute drive or 10 minute walk away from...More

    Review collected in partnership with Best Western
    Thank 980seana
    Response from Best47958, Director of Sales at Best Western University InnResponded 4 days ago

    Thanks for your great review of our hotel. We are pleased to host so many CHESS users throughout the year. We look forward to hosting you and your associates in the future. Kind regards, Jim

    Hotel's Favourite
    Reviewed 13 April 2017

    We stayed one night to visit a colleague who studies at Cornell. This place is literally one right turn away from the campus. So, easy to navigate. I really don't understand how this place is difficult to get to; "Google Map" Anyhow, check in was...More

    1  Thank junp408
    Response from Best47958, Director of Sales at Best Western University InnResponded 14 April 2017

    Dear Jun, We are so glad you enjoyed the hotel during your recent stay. It can be difficult to find the hotel as our address is "1020 Ellis Hollow Road", but we actually face Pine Tree Road. Finally, thank you for your comments about the...More

    Reviewed 1 week ago

    Room 121 next to the housekeeping closet and the loudest room in the hotel. I had an injured puppy with me and he barked all night at the people talking/gathered in the hallway. I was also worried that I was disturbing other guests but I...More

    Review collected in partnership with Best Western
    Thank carmelleo2017
    Response from BestWesternHotels, Corporate at Best Western University InnResponded 4 days ago

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 1 week ago

    Except for the difficulty for correctly booking the room. The hotel service was excellent. We resent having to pay twice for our room since the TripAdvisor website did not work effectively for us. We would like to get our money back, but we do not...More

    Review collected in partnership with Best Western
    Thank P4056MEvirginiam
    Reviewed 1 week ago

    Booked reservation directly on BW site. Don't recall the warning that it was a non-cancellable, non-refundable reservation. Due to work constraints, I had to change my travel plans. I called the hotel to cancel two weeks before my stay, and they said I could not....More

    Review collected in partnership with Best Western
    Thank 854alyceg
    Response from BestWesternHotels, Corporate at Best Western University InnResponded 4 days ago

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Country Inn & Suites By Carlson, Ithaca
    524 reviews
    #6 of 22 hotels in Ithaca
    4.8 km
     
    Hilton Garden Inn Ithaca
    858 reviews
    #2 of 22 hotels in Ithaca
    3.0 km
     
    Watkins Glen Harbor Hotel
    1,263 reviews
    #1 of 9 hotels in Watkins Glen
    34.4 km
     
    Hampton Inn Ithaca
    704 reviews
    #3 of 22 hotels in Ithaca
    4.5 km
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Meeting Rooms
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$107 - US$229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Business Hotel in Ithaca
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Booking.com, Best Western, Travelocity, Cancelon, Hotwire, Orbitz, getaroom.com, HotelQuickly and TripOnline SA so you can book your Best Western University Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Ithaca
    • Also Known As
    • Best Western University Hotel Ithaca ,
    • Best Western Ithaca ,
    • Ithaca Best Western
    Add Photo Photos
    Traveller (58)
    Room & Suite (17)
    Pool & Beach (1)
    Hotel & Grounds (36)
    Bathroom (9)
    Nearby
    Hampton Inn Ithaca
    704 reviews
    4.48 km away
     
    Hilton Garden Inn Ithaca
    858 reviews
    2.98 km away
     
    Country Inn & Suites By Carlson, Ithaca
    524 reviews
    4.82 km away
     
    Nearby Restaurants
    AGAVA Restaurant
    372 reviews
    .29 km away
    Coal Yard Cafe
    34 reviews
    1.20 km away
    Collegetown Bagels
    23 reviews
    .27 km away
    Ling Ling Garden
    35 reviews
    .27 km away
    Nearby Attractions
    Cornell University
    587 reviews
    2.04 km away
    Cornell Botanic Gardens
    276 reviews
    1.61 km away
    Ithaca Waterfalls
    237 reviews
    3.07 km away
    Cascadilla Gorge Trail
    122 reviews
    2.69 km away
    Ask a question
    Questions & Answers
    suerubb
    7 April 2017|
    Answer
    Response from Best47958 | Property representative |
    Yes and it open 24 hours. The workout room is on the lower level of the hotel in the main building.
    0
    Votes
    Donna C
    14 March 2017|
    AnswerShow all 2 answers
    Response from Best47958 | Property representative |
    We do have free shuttle service to and from the airport, as well as to Cornell and Collegetown. The shuttle runs from 7am-11pm daily.
    0
    Votes
    Eamonn K
    31 July 2015|
    Answer
    Response from sjk5243 | Reviewed this property |
    Small. Not sure of exact size but not big enough for laps. During My visit it was clean and there were chairs and tables to relax. It has been very warm in Western NY this summer so I'm sure the temp of the pool is warm... More
    0
    Votes
    Room Tips
    "Room 215 was nice with good access to the free parking. Grocery store 2 minutes walk."
    Read review
    "Some rooms have fireplaces."
    Read review
    "Stay away from entry/exit doors to minimize noise"
    Read review
    "I was on the 400's side of the complex. Very quiet."
    Read review
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