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Best Western University Inn

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western University Inn
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481 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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Rochester, Minnesota
Reviewed 3 days ago NEW

Unfriendly staff, awful breakfast, uncomfortable mattress, inadequate blankets. Ill say it again for emphasis: Unfriendly staff, awful breakfast, uncomfortable mattress, inadequate blankets. Stay elsewhere if you can.

Review collected in partnership with Best Western
Thank Hello12345_11
Seoul, South Korea
Reviewed 13 April 2017

We stayed one night to visit a colleague who studies at Cornell. This place is literally one right turn away from the campus. So, easy to navigate. I really don't understand how this place is difficult to get to; "Google Map" Anyhow, check in was a breeze and the lady at the reception was super nice. The room is huge...

1Thank junp408
About Hotel's Favourite Review
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Jun, We are so glad you enjoyed the hotel during your recent stay. It can be difficult to find the hotel as our address is "1020 Ellis Hollow Road", but we actually face Pine Tree Road. Finally, thank you for your comments about the front desk. Kyle is a great asset! Please don't hesitate to let us know when...

Toulouse, France
Reviewed 4 days ago NEW

The staff were all very friendly and helpful, the bed was comfortable and the room was of a substantial size but it was quite cold. The breakfast was fine but nothing extraordinary. Overall this hotel does what it says on the tin and you get what you pay for

Thank Irish_Toulouse
Reviewed 1 week ago

If you are on a tight budget and don't mind feeling like you are not in a high-quality establishment, then this is the right place for you. The room was ok but in desperate need of updating. Loose bathroom tiles, dirty grout lines, frayed carpet, dated and chipped sink. The good part was the thermostat worked well, the bed-linens were...

Thank conradstx
Batavia, United States
Reviewed 1 week ago

Very surprised by the quality of the room that I stayed in. Very different and very high end for what I was expecting. Very refreshing. I'll definitely return to the same location for another trip within the next year.

Review collected in partnership with Best Western
Thank M2332PObriand
Reviewed 2 weeks ago

Booked online via one of the hotel room aggregators. The price was right and provision of product and service was satisfactory. I was looking for a decent price for one night, and most all hotels in Ithaca were over $100.- a room. This one was much less, and still provide the 2.5 star rated service and quality . Happy Customer.

Review collected in partnership with Best Western
Thank Ko K
Mahwah, New Jersey
Reviewed 3 weeks ago

If your coming to Cornell to visit for college trips it's a great location 2 mins from Cornell. The front desk staff is very friendly but their room cleanliness needs major improvement. They offer future bookings for Cornell graduations.

Review collected in partnership with Best Western
Thank Janet T
Washington, DC, United States
Reviewed 4 weeks ago

The hotel was booked by Cornell University staff and as such we didn't really have a choice in the matter. It is what I would call "functional" and within the range of functional hotels the staff stand out as particularly friendly and the beds as particularly bouncy. It was an enjoyable stay, for myself, my wife and our daughter. The...

Review collected in partnership with Best Western
1Thank benjamincM7568GH
Pennsylvania Furnace, United States
Reviewed 4 weeks ago

loose tiles in bathroom allowed ants to swarm there by morning. The spigot on the waffle batter fell out and batter flowed on me and the counter until the staff ran in to reinsert it. They said this happened weekly. Beds were clean and comfortable; room was quiet.

Review collected in partnership with Best Western
Thank C2789VPellenh
Rockville, Maryland
Reviewed 17 April 2017

We visited Cornell and this hotel offered a great location and spacious rooms, it was less than a 5 minute drive to campus and easy to get back and forth between campus and hotel. The breakfast was also good- the communal room was clean and the staff did a great job keeping everything stocked.

Thank Trippysloomis
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Trippysloomis, How exciting to open up this review! Even though you can't see Cornell from our front door, guests are always surprised to know just exactly how close we are. Thanks also for the comments on breakfast. We try to listen to guest input on now to make is even better. We look forward to seeing you again in...

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Room/Suite (2)
Hotel & Grounds (2)
Pool/Beach Area (1)
04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Conveniently located only 1/2 mile from Cornell University and 12 minutes from Ithaca College, the hotel is located in the East Hill Plaza, location of 5 eateries, 24 hour grocery store and pharmacy. Hotel is approximately 1 mile from downtown Ithaca. ... more   less 

Additional Information about Best Western University Inn

Address: 1020 Ellis Hollow Rd, East Hill Plaza, Ithaca, NY 14850-2808
Region: United States > New York > Finger Lakes > Ithaca
Price Range: $171 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western University Inn 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Hotel Style:
#9 Business Hotel in Ithaca
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Questions & Answers

Here's what travellers have asked, with answers from Best Western University Inn staff and other travellers.
4 questions
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Hartford, Connecticut
1 month ago
West Hartford, Connecticut
over a year ago

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Questions? Get answers from Best Western University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from entry/exit doors to minimize noise”
conradstx, 15 May 2017 | Read review
“I was on the 400's side of the complex. Very quiet.”
  • Huge room, fireplace, and high ceiling
  • Dual vanities
  • Yay for the germaphobe in me^^
junp408, 13 Apr 2017 | Read review
“a good room is far, far away”
RobertD161, 7 Dec 2016 | Read review
“Hotel promises pet-free rooms, but broke that promise!”
CNYTravelView, 21 Nov 2016 | Read review
“"All rooms are the same" per the receptionist, which would mean that all rooms have old mattresses and slightly worn rugs.”
jeremysmom, 2 Sep 2016 | Read review
5 of 5
US$115* /night
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Prices are for 1 room, 2 adults
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