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The Hotel Ithaca

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The Hotel Ithaca
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473 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Maine
Reviewed 3 November 2016

Where to start? The front desk could not handle simple questions (extra half hour of check out, etc) without checking with someone else. Maid service was 'limited.' Ran out of in-room coffee packets and we were told to go to the lobby to get some coffee. Maybe not a bad thing as the in-room coffee was terrible. The food was...

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Helpful?
Thank sbj04769
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Guest, We are saddened that your stay with us was less than satisfactory. Your concerns have been discussed with our associates at the front desk and the restaurant. We are certainly always striving to meet and exceed our guest expectations. We do apologize that we were not able to do that in this case. We would love the opportunity...

Villanova
Reviewed 2 November 2016

The hotel is currently being renovated. The front access was blocked by parked cars at 8 pm so I found parking in a back lot and got in through a back door. In the morning the exits were blocked by caution tape- I drove over it to get out. The carpeting on the lobby staircase is stained. The room flooring...

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Helpful?
Thank snwa
Ithaca, New York
Reviewed 29 October 2016

Beautiful rooms, friendly, upbeat staff, breakfast, lunch and dinner restaurant with a bar, coffee in the lobby early in the morning, fitness center and indoor pool, and located downtown near everything -- what else could you you ask for? The hotel is under construction but we didn't notice. The rooms have extra special amenities like large fluffy pillows, ice buckets...

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Helpful?
Thank Kathy N
Oxford, United Kingdom
Reviewed 21 October 2016 via mobile

I was in Ithaca for a 2 day conference. The hotel provided shuttle service to Cornell university campus which was a huge convenience and included a friendly driver. Great location too just around the corner from the bus stop that goes to NYC. Walking distance to restaurants, cafes and shopping including a great little taco shop 2 minutes away (across...

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Helpful?
Thank Gina C
Reviewed 21 October 2016 via mobile

This Hotel offers superb hospitality. From when you walk into the entrance until you check out, the whole experience is fantastic. Comfortable rooms, accommodating staff, and great food is just a few great qualities.

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Helpful?
Thank glewis4539
Alplaus, New York
Reviewed 18 October 2016

We've stayed at this hotel twice when it was under a different name. At that time, the rooms were very nice, and all was well. This time, it was not the same. There is construction going on at one end; let's hope it means renovation of other rooms; our room could have used updating. The hallway was somewhat dim, and...

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Thank drmjd
Seattle, Washington
Reviewed 18 October 2016

20 minute wait to check in. Clogged toilet. I asked maintenance to fix. When I returned to my room in the evening, I found the toilet overflowing, soaking the bathroom floor and adjacent room carpeting. Called maintenance man again, who vacuumed up most of the water, but left the toilet untrustworthy and the floor and carpet soaking wet. The room...

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1Thank Lawrence K
Georgetown, Texas
Reviewed 17 October 2016

My daughter and I booked this hotel through a third party (online) and specifically asked for rooms in the "executive tower" since those appeared to be newer rooms. When I checked in, the desk clerk/manager told me that we had asked for the executive tower, but she was "upgrading" me to a "renovated" room. While the room had had some...

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Thank helenelkins
Tampa, Florida
Reviewed 13 October 2016 via mobile

I was really excited to come visit Ithaca for one day. Friends of mine and I stayed at this hotel for one night. And honestly I'm not really happy about it. One night costs us 234$!!! For that money we didn't have anything. When we were checking in they told us there is no elevator so we have to take...

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Thank jjovanov
Boston, Massachusetts
Reviewed 6 October 2016

Spent three nights there,staff was great, nice bar, didn't try food.Rooms are okay in newer part of hotel but very noisy facing the street.Be prepared to be woken every morning to the sound of traffic and construction.Kind of annoying that newer portion of hotel would be that noisy.Hopefully newer addition will be more quiet.Convenient to restaurant's.

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Helpful?
Thank jackson M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to The Hotel Ithaca located in the heart of the beautiful Finger Lake Wine Region on the Ithaca Commons. Our hotel offers an indoor pool, fitness room, two penthouse suites and our restaurant, Max s Classic American Grill featuring thick, juicy burgers and nostalgic diner specialties.While staying in Ithaca, shop in one of a kind specialty boutiques on the Ithaca Commons, take in a show at the Historic State Theatre, enjoy a glass of wine along the Cayuga and Seneca Lake Wine Trails or take a stroll along Taughannock and Buttermilk Falls. Come and enjoy a summer of festivals and events including the annual Ithaca Festival , Finger Lakes Wine Festival , Grassroots Festival , and the Dragon Boat Festival . NASCAR and Indy fans will love to catch a race at Watkins Glen International Raceway. The Hotel Ithaca is an ideal location for business travelers and college families. We are only a mile away from Cornell University and Ithaca College, and close to many companies including Emerson Power Transmission, Borg Warner, TPG Inc., Goodrich Ithaca Space Systems, Wilcox Press, Cargill Inc. and Cayuga Medical Center. We are the perfect location for planning your next business meeting, seminar, wedding or small convention.The Hotel Ithaca awaits your arrival! ... more   less 

Additional Information about The Hotel Ithaca

Address: 222 S Cayuga St, Ithaca, NY 14850-5510 (Formerly Holiday Inn Ithaca)
Region: United States > New York > Finger Lakes > Ithaca
Price Range: $165 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Ithaca 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Ithaca Hotel Ithaca
Ithaca Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Ithaca staff and other travellers.
4 questions
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Questions? Get answers from The Hotel Ithaca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“breakfast was not included but there are many near by food places”
 of 5 bubbles littleloveo2001, 7 Jan 2017 | Read review
“Get an updated/renovated room. Your sense of smell will thank you.”
 of 5 bubbles Beckiki, 14 Nov 2016 | Read review
“Ask for one of the newly renovated rooms. Do not stay in the low slung wing to the side of the hotel.”
 of 5 bubbles Windwood32, 14 Nov 2016 | Read review
“Front of hotel faces busy main street and intersection.”
 of 5 bubbles snwa, 2 Nov 2016 | Read review
“Ask for a renovated room.”
 of 5 bubbles drmjd, 18 Oct 2016 | Read review
5 of 5