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Sleep Inn JFK Airport

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Sleep Inn JFK Airport
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207 Reviews from our TripAdvisor Community

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Showing 185: English reviews
London, Canada
Reviewed 25 May 2015

Great place to stay the night and be fairly close to the airport. Room was very clean and the bed was SUPER comfortable! Free breakfast, free airport shuttle. Friendly staff! Would definitely recommend this hotel.

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Helpful?
1Thank CathyAnnU
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

“Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay! Our location is second to none! So pleased we were able to provide some relaxation from the hustle and bustle of an exciting...

New York
Reviewed 4 May 2015

I had a 4 night stay at this hotel. I got a beautiful secluded room on the top floor, it was everything I wanted. The staff were wonderful, the shuttle drivers were great, breakfast was good, it was close to Jamaica avenue so I got a lot of shopping done...I couldn't ask for anything else... It was just simply "wonderful"

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5Thank ans1081
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

“Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay! Our location is second to none! So pleased we were able to provide some relaxation from the hustle and bustle of an exciting...

Reviewed 3 May 2015

My wife and I flew into JKF and booked this hotel for night as we had flight following morning and it was a decent rate. We arrived at JFK around 9:30PM and before we boarded airtrain called hotel for shuttle pickup which we were told ran until 11PM. We were informed shuttle was on it's way but after waiting outside...

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Helpful?
1Thank janders050413
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

Thank you for sharing your experience with us. Please allow me this opportunity to apologize for the inconveniences of the shuttle services you experienced during your stay. You willingness to share your thoughts is appreciated. The Sleep Inn JFK staff is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of...

Santa Fe, New Mexico
Reviewed 30 April 2015

I work for a major airline and have to commute to my base (JFK) and stay overnight, on my own dime. I am familiar with all of the hotel options around the airport, and The Sleep Inn is actually a good deal, and a not-so-bad lodging option. Let's be clear: As others have mentioned, you likely won't be taking a...

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Helpful?
4Thank perigee
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

We appreciate the time you have taken to make us aware of the issue regarding our shuttle service and we truly regret any inconveniences you experienced. Your comments allow us to pinpoint areas in which we can make improvements and create a better experience for our future guests. We do understand that time is precious and are currently working on...

Columbia, South Carolina
Reviewed 24 April 2015

I have to be honest, The hotel was very clean and orderly, HOWEVER, After checking in with my husband and daughter, We were given our keys and proceeded to our floor. When the elevator door opened up there was a very faint smell of marijuana in the halls. The stairway door was propped open with a trash can for weed...

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Helpful?
2Thank Tracey H
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

I would first like to thank you for taking the time to review our property. Please allow me this opportunity to sincerely apologize for the discomfort and inconvenience you experienced during your stay. You willingness to share your thoughts is appreciated. Your comments are important to the success of our organization, as we rely on you, our guest, to tell...

PA
Reviewed 23 April 2015 via mobile

We arrive for a long flight @ jfk airport @10pm call the hotel right away to let them know that we need a shuttle to get to there hotel.Salef the receptionist told me to call after we got our luggage & go to Federal circle Where we get thère shuttle, we got our luggage @ 10:30 proceed to federal circle...

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Helpful?
1Thank percygrate
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

Good evening. Thank you for sharing your feedback from your stay. I am saddened to hear your comments about the bad customer service you received. We are usually known for our friendly and attentive staff and I am truly sorry that this was not the case during your visit. I have shared this with my staff and used this feedback...

London, United Kingdom
Reviewed 22 January 2015

I stayed here for 1 night and wished I had never booked this hotel !!! We arrived at JFK at 11.05pm and our first warning sign was that it wasn't even recognised as an airport hotel as it wasn't even listed at JFK's hotel telephone information area so I had to call them from my personal telephone using the number...

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Helpful?
2Thank Cynthia A
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

Thank you for taking the time to respond to our survey. Guest satisfaction is our number one goal and there is nothing better than achieving that! Although our location isn't as favorable as we would like it to be, we try our very best in providing a clean and comfortable hotel with a friendly and helpful staff. We hope you...

Jacksonville, Florida
Reviewed 20 January 2015

I have been on my business trip staying at your hotel for an entire month. Since staying in this hotel location there is only one negative thing that has happened. An accusation was made against me for smoking in room number 305 which did not occur. I was charged 250 dollars on New Years Day. This really upset me beyond...

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Helpful?
4Thank rayah215
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

“Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay! Please accept our apologies for the misunderstanding of the smoking claims against you. We hope to see you again with another chance to...

Wallingford, Connecticut
Reviewed 18 January 2015

We had an early flight so decided to stay over night at a hotel near the airport. This hotel had a shuttle to and from JFK and the price was great. It was nothing fancy but the people were great, helpful, friendly and went out of their way to make sure you were comfortable and satisfied. The room was clean...

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Helpful?
1Thank Leonarda D
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

On behalf of our hotel and the staff, thank you for taking the time to leave a positive review. We're especially glad you enjoyed breakfast and that you found the staff to be helpful and friendly. We strive to provide excellent service and we hope to see you again soon!

Lebanon, Pennsylvania
Reviewed 18 January 2015 via mobile

Is a beautiful hotel. Very quiet and clean. The breakfast was nice and everything was perfect. There are a few restaurant close to the hotels and they have delivery. I like it. The room was very clean and organization. They have parking and the Wi-Fi work good.

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Helpful?
2Thank 80cuef0a
Monica H, Front Office Manager at Sleep Inn JFK Airport, responded to this review

On behalf of our hotel and the staff, thank you for taking the time to leave a positive review. We're especially glad you enjoyed breakfast and the cleanliness of the hotel. we strive to provide excellent service and we hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Breakfast included
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge

Additional Information about Sleep Inn JFK Airport

Address: 17708 Liberty Ave, Jamaica, NY 11433-1431
Region: United States > New York > Queens > Jamaica
Price Range: $194 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn JFK Airport 2*
Number of rooms: 66
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Also Known As:
Sleep Inn Jamaica Hotel Jamaica
Sleep Inn JFK Airport Jamaica, New York
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn JFK Airport staff and other travellers.
8 questions
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Cheltenham, United Kingdom
Westerly, Rhode Island
Bloomsburg, Pennsylvania
Kissimmee, Florida
over a year ago

See all questions (8)

Questions? Get answers from Sleep Inn JFK Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 302”
 of 5 bubbles litvyak, 13 Oct 2016 | Read review
“second floor is the best”
 of 5 bubbles _Q9796UE, 31 May 2016 | Read review
“choose a room that is not on the side of street, can be loud in the mornings.”
 of 5 bubbles RitaG18, 13 Apr 2016 | Read review
“Rooms on Liberty Avenue should be avoided due to traffic but rooms overlooking the parking lot are quiet.”
 of 5 bubbles JakeOy, 12 Apr 2016 | Read review
“JFK Airport. Great breakfast.”
 of 5 bubbles 105franciscor, 10 Jan 2016 | Read review
5 of 5