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Courtyard New York JFK Airport

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664 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard New York JFK Airport
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Showing 634: English reviews
1 review
Reviewed 3 weeks ago via mobile

Ease from door to door. I brought my mother for a one night stay for a next day JFK departure. We were greeted by very friendly and cordial staff. The Bistro service was extremely attentive and pleasant and the food was great. Gabriel provided excellent valet services for my vehicle and was a pleasant face for the rest of the... More 

Helpful?
Thank Catherine C
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you so much for the fantastic review about your stay with us at the Courtyard New York JFK Airport. I am so glad you and your mother enjoyed your comfortable room and the great service provided by our friendly staff. It was so nice to read that you found us to be a good value and thanks for recommending... More 

Boston, Massachusetts
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

I have stayed at this hotel a couple of times. While the accommodations are fairly standard Marriott, the staff is wonderful. They are friendly and willing to go the extra step to make you feel comfortable and welcome, even when arriving at 11pm.

Helpful?
Thank JohnMA55
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for your constant support and for sharing your kind review. Our staff takes great pride in providing an excellent customer experience for each guest, and I'm so glad we are consistently doing this for you. I will pass along your generous comments to my team as I know they will appreciate hearing them. Thanks again for letting us... More 

Level Contributor
271 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 25 October 2016 via mobile

At least there is a restaurant on site. I found I could hear people in other rooms but this seems to be a common thing in the New York area, walls are thin. Parking here is a bit of a chore as it's free valley or street side no self parking lot, yet again a similar thing going on in... More 

Helpful?
Thank ColbyButler
ManagerX1, General Manager at Courtyard New York JFK Airport, responded to this review

Thank you for choosing us for your recent accommodations. We are disappointed to learn you had some issues with parking and with noise from neighboring rooms. We are sorry your stay was less than perfect and apologize for the inconvenience to you. We hope you will give us another chance to prove ourselves and stay with us again the next... More 

Sydney, Australia
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 October 2016

Great location, fantastic round the clock airport shuttle service to the John Kennedy Airport, New York. Friendly staff members. In house cafe with limited but adequate hot food service. Great ambience in the room and clean and comfortable bed linen. In room Wifi unresponsive albeit an adquate Business Centre with Internet and printing facilities. Inadequate in-room tea or coffee arrangements... More 

Helpful?
Thank DeshmukhV
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for choosing to stay at the Courtyard New York JFK Airport and for the comments provided. I'm glad you enjoyed your overall visit, especially our proximity to the airport and scheduled shuttle service. Having said that, we regret that you left less than 100% satisfied and apologize for any inconvenience caused. I will follow-up your concerns with the... More 

pattaya
Level Contributor
166 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 24 October 2016

One night stay, before flying out to west coast. Friendly, efficient check in...upgraded room...all staff very friendly...This would be a good choice for layovers, early morning flights...about 15 minutes to JFK.....

Helpful?
Thank John B
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for your remarks of the Courtyard New York JFK Airport. I am so happy to read how much you enjoyed our courteous staff, seamless check-in service, and proximity to the airport which was perfect for your needs. We know how important a relaxing overnight stay is prior to a flight, and I'm so glad we could provide this... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016 via mobile

I visted this hotel in July with my husband since we were there for to attend a marriage I'll say it's a good hotel the receptist was good she really solved few of our queries and helped a lot. The food we order in our room was up-to the mark .

Helpful?
Thank nicky0213
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

It was a pleasure to welcome you to the Courtyard New York JFK Airport. Thank you for mentioning how much you enjoyed the hospitality and service provided by our Front Desk staff. We loved serving you and your husband, and look forward to having that opportunity again. Best Regards, Daniel Fevre General Manager More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 October 2016

I stayed at this hotel for 1 night in October 2016. This hotel is conveniently located near JFK airport. The hotel provides a free shuttle service from Federal Circle station (which you can get to by catching the AirTrain for free at JFK airport) to the hotel. There is a free phone which you can use to call the hotel... More 

Helpful?
1 Thank jigsawmystery
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

We appreciate your nice remarks about your recent stay at the Courtyard New York JFK Airport. We are glad we were able to impress you with our special touches and complimentary shuttle facility which was convenient for your needs. Thank you for recommending us, and we look forward to seeing you the next time you are in our area. Best... More 

Cincinnati, Ohio
Level Contributor
202 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 16 October 2016

I had got a room with king bed with ease...very courteous staff here, also gave me helpful tips for the questions I asked; JFK being always crowded, this has also lot of crowd...Had good breakfast options, All in all good airport hotel to stay

Helpful?
Thank KetanDani79
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

We appreciate your kind feedback about your stay at the Courtyard New York JFK Airport. I am so glad you enjoyed your comfortable room, our friendly staff, and convenient location. Our #1 goal is to provide an excellent experience for all our guests, and I'm so happy we could do that for you. It was our pleasure to have you... More 

West Milford, New Jersey
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 October 2016

Comfortable, convenient location to JFK. Had early departure and found this hotel listed as nearby the airport. There are a few other hotels within the same block, we had dinner at the Hilton since the Courtyard did not offer the type of dining option we preferred. Free shuttle to the airport which was minutes away.

Helpful?
Thank bruce6112016
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for staying at the Courtyard New York JFK Airport. We are happy you liked our convenient location close to the airport and that our shuttle service was perfect for your needs. Thanks again for being our guest, we hope you will stay with us again the next time you are in New York. Best Regards, Daniel Fevre General... More 

Phoenix, Arizona
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2016

Very nice room with a king, WiFi, etc. Staff was super nice across the board. Free shuttle to JFK. Dining is skimpy (more like a Quick-stop), but the only thing available in the area. Perfect for a quick layover before or after an international or cross-country flight.

Helpful?
1 Thank Robert G
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

We are so glad you found our Courtyard New York JFK Airport the perfect place for a quick layover. We believe our clean, comfortable accommodations, convenient location to the airport, complimentary high-speed internet, and reliable shuttle service makes us the perfect hotel for business travelers, and we are glad you agree. Thanks for sharing your experience. We hope you will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC, convenient to Queens, Midtown Manhattan, Brooklyn & Nassau County businesses and attractions. Our 24 hour shuttle makes us perfect for stays the night prior to flying out of JFK or upon arrival to NYC. Take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to midtown Manhattan or points east in under 40 minutes. ... more   less 

Additional Information about Courtyard New York JFK Airport

Address: 14511 N Conduit Ave, Jamaica, NY 11436-2236 (Formerly Courtyard by Marriott JFK International Airport)
Region: United States > New York > Queens > Jamaica
Price Range: $222 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New York JFK Airport 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, Marriott, Odigeo, HotelTravel.com, Hotels.com and Travelocity so you can book your Courtyard New York JFK Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Courtyard New York JFK Airport Jamaica
Hotel Style:
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York JFK Airport staff and other travellers.
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Questions? Get answers from Courtyard New York JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They will exceed your expectations! You won't go wrong staying here. I won't stay anywhere else from herein.”
 of 5 bubbles karrington416, 2 Dec 2016 | Read review
“Because of my status we were upgraded to a suite. Get it if possible”
 of 5 bubbles R8421UCkarenm, 10 Nov 2016 | Read review
“Great location and sound proofing !”
 of 5 bubbles DeshmukhV, 24 Oct 2016 | Read review
“High floors...all windows are sound proofed....”
 of 5 bubbles V4424QFjohnb, 23 Oct 2016 | Read review
“All rooms quiet .. impressed”
 of 5 bubbles TNSA, 10 Sep 2016 | Read review
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