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Holiday Inn Express At JFK

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Holiday Inn Express At JFK
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804 Reviews from our TripAdvisor Community

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Showing 705: English reviews
Reviewed 1 week ago via mobile

Pros; close to airport staff great and very very helpful Cons; they could do better with breakfast especially for the price charged. overall. not a bad hotel to crush if you cone late and only need a sleep over.

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Helpful?
Thank MamaJessy
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear MamaJessy, It was a pleasure serving you and we strive to be number 1. We want to thank you for staying with us and being a loyal member of IHG brand. I hope to meet you next time you come to New York JFK area. We want to wish you and your family a happy holiday . Thanks, Steve...

Spring Hill, Florida
Reviewed 1 week ago

I can't say enough about the customer service I received from the people at this hotel. THANK YOU, THANK YOU, THANK YOU!!! They were more than happy to accommodate us. I hope you all have a Merry Christmas and Happy New Year.

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Helpful?
Thank Frank G
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Frank G, We want to thank you for your recent stay and your words mean allot. We strive to be number 1 and we will continue to go in that direction. Please let me know next time you stay with us and I want to wish you all the happiness for the New Year. Happy holidays Thanks, Steve Vargas...

Mumbai (Bombay), India
Reviewed 3 weeks ago

I am a frequent user of the IHG Group hotels and a member of their Reward Club. Took an overnight break en-route from Asia to Los Angeles. No hot water. Front desk excuse: 'When many people bathe the hot water runs out!' The door was wafer thin so the noise of umpteen people checking in and out and shouting in...

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Helpful?
1Thank RajeshJhaveri
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear RajeshJhaveri, We are so sorry that you did not enjoy your stay, we strive to be number 1. We hope you will come and stay with us again in future. Please contact me personally if you decide to stay with us again. Once again very sorry about the issues you encountered while at the Holiday Inn Express at JFK....

Reviewed 3 weeks ago

Easy check in. Hotel staff excellent. Steve at the front desk was ultra helpful. Room very clean and bathroom was spotless. Bkfst was decent, eating area is small and very noisy. Staff kept the buffet counter continually stocked. There were healthy food choices to enjoy. Our 5th floor room faced the highway and some road noise did filter inside.for a...

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Helpful?
Thank arizona d
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear arizona d, We are so happy you enjoyed your stay at the Holiday Inn Express at JFK. We appreciate your loyalty to our brand. The entire team at the Holiday Inn Express at JFK wish you and your family a happy year and we look forward to your return. Please contact me next time you are coming to stay...

Silver Spring, Maryland
Reviewed 3 weeks ago

Stayed here for the first time in 2010, and was quite happy with my room. Was very clean, and though the amenities were not of high quality, they were still sufficient. Breakfast was like any other Holiday Inn Express. I found that the staff were very friendly and helpful. They even gave me a list of restaurants that were nearby...

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Helpful?
1Thank Steve Y
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Steve Y, We want to thank you for your recent stay with us we appreciate your loyalty to the Holiday Inn express at JFK. we strive to be number1 and we aim to please. Hope to meet you on your next visit to our property. Thanks, Steve Vargas Front office manager svargas@hiekennedy.com 718-977-3100

Kauai, Hawaii
Reviewed 4 weeks ago

The location is in an area where other similar hotels are also situated. The lobby is very small and strangely, you walk down stairs (or take an elevator) then take another set of elevators to go to your floor. Weird. The room is on the smaller side, thus so is the bathroom. The toilet has an elongated (I hate round...

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Helpful?
Thank kona-kauai
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear kona-kauai, We want to thank you for choosing the Holiday Inn express at JFK we strive to be number 1, we want to apologize for the issues you encountered at the hotel. I hope you will stay with us again and please look me up it would be a honor to meet you. Have a great year. Thanks, Steve...

Vancouver WA USA
Reviewed 4 weeks ago via mobile

Stayed here on layover to a trip to Europe. A suggestion to travelers from the west coast. Spending the night in New York or similar location is much easier on your body than traveling all the way from a West coast city. Anyway, Holiday Inn is a very clean, friendly, convenient stay if you are just spending over night to...

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Helpful?
Thank Timtam49
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Timtam49, We want to thank you for choosing the Holiday Inn express at JFK we strive to be number 1. We are happy you enjoyed your stay and we appreciate your loyalty to our brand. We look forward to you return and please feel free to contact me next time you plan to stay with us. Thanks, Steve Vargas...

Juan-les-Pins, France
Reviewed 4 weeks ago

Shuttle service comes only every hour, and at night probably not at all terminals. We waited to finally grab a cab, which is not easy to do as too short distance. Room is fine, service at front desk was ok, but noise from traffic is impossible. If they have rooms at the back , then perhaps that would be better....

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Helpful?
Thank audreem
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear audreem, We are sorry that your stay with us was not up to your standards we strive to be number 1 we are very sorry for the issue with your room and the noise. Our shuttle runs every hour on the hour 24 hours a day. Please ask for me next time you come to New York . Have...

Manila, Philippines
Reviewed 5 weeks ago via mobile

Hotel is quite dated but bed was comfortable. Room was spacious. Breakfast was decent. Staff were helpful in helping us take the subway to the city (It was my first time in New York!!! ) as well as with my issues in starting the AC. Free shuttle to the airport so YAy!!!

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Helpful?
Thank MaiLR
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear MaiLR, We want to thank you for staying with us at the Holiday Inn express at JFK. We strive to provide the best service and we appreciate your feedback your business means allot to us. We hope you stay with us again in the future and please ask for me upon your arrival. Have a great year and once...

Hyderabad, India
Reviewed 1 November 2016 via mobile

we stayed a night as a transit halt. the room was just ok. i think they have a share property with best western. they only serve breakfast. you can order food from some delivery places closeby. overall just operational and fuctional

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Helpful?
Thank kodasrivatsa
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear kodasrivatsa, We are happy you enjoyed your stay with us and we hope to see you again, We at the Holiday Inn Express JFK strive to be number one. Please look me up next time you come to New York and stay with us. Have a great year and once again thanks for choosing us. Thanks, Steve Vargas Front...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
We offer a free 24hr shuttle to and from JFK ONLY... to get to the Hotel from the JFK, take the AirTrain to Federal Circle and call the hotel... the shuttle departs every hour on top of the hour. 'Stay Smart' the Holiday Inn Express Kennedy Airport hotel located just 1/2 mile from JFK Airport and 40 minutes to Laguardia Airport. Take the AirTrain at JFK to the local subway into Manhattan and see historical landmarks such as the Statue of Liberty, Times Square and many popular sites. Visit Belmont Stakes & the Aqueduct for Horse Racing, Mets Citi Field, Yankee Stadium to watch a baseball game, Arthur Ashe Tennis Stadium to watch the US Open Tennis Tournament, or engage in the NYC Marathon, 5 Borough Bike Tour, and many other activities. Rather relax indoors? Holiday Inn Express JFK Airport hotel offers 129 guest rooms with deluxe furniture, 32 inch flat screen televisions with 4 HBOs, 2 ESPNs, several news channels, Cartoon Network for the kids, and many other channels to watch your favorite program. Jump start your morning with our free "Express Start" hot breakfast or take our breakfast with you in our 'To-Go' bag. Don't forget to take advantage of our 24 hour business center with 2 computers and a wireless printer, or log onto to our free high-speed wireless Internet network from anywhere in the hotel. ... more   less 

Additional Information about Holiday Inn Express At JFK

Address: 15370 S Conduit Ave, Jamaica, NY 11434-4237
Region: United States > New York > Queens > Jamaica
Price Range: $186 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express At JFK 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Holiday Inn Express At Jfk Hotel Jamaica
Holiday Inn Jamaica
Holiday Inn Express Jfk
Holiday Inn Express Jamaica
Holiday Inn Express At JFK Jamaica, New York
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express At JFK staff and other travellers.
16 questions
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Bakewell, United Kingdom
3 months ago

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Questions? Get answers from Holiday Inn Express At JFK staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms do not face the highway”
 of 5 bubbles arizonad197, 13 Nov 2016 | Read review
“Ask for a room not overlooking the front of the hotel. Disturbance from too much traffic”
 of 5 bubbles 983stevey, 11 Nov 2016 | Read review
“Great shuttle service”
 of 5 bubbles Andy482014, 21 Oct 2016 | Read review
“Our ground floor room was easily accessible and roomy.”
 of 5 bubbles Annonymous933, 15 Oct 2016 | Read review
“Ground floor rooms very dark.”
 of 5 bubbles Ann29323, 12 Sep 2016 | Read review
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